Colissimo - La Poste Reviews 

52,691
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

I live in Paris suburbs. Colissimo has been a reliable and trustworthy source for delivery. On time, professional delivery people, polite. I was prompted in advance as to a need to change date of deli... See more

Rated 2 out of 5 stars

Colissimo was supposed to deliver a package I bought online to a pickup point near my home; instead, they claim they had to drop it off at a partner location on the other side of town, leaving me to... See more

Rated 5 out of 5 stars

I have never had problems with Colissimo, neither in sending or receiving packages. Sometimes my local post office does not work as expected. But Colissimo deliveries typically go perfectly well. U... See more

Rated 1 out of 5 stars

For the 2nd time a parcel was out for delivery between 8-12, at 4pm got a message to say it could not be delivered until 4 days later. This was urgent and no explation of why it could not be delivered... See more

Company details

  1. Delivery Service
  2. Courier Service
  3. Shipping Company

Written by the company

Colissimo est l'expert de la livraison de colis aux particuliers en France et à l'international, avec des services flexibles et adaptés aux besoins de tous les e-acheteurs. Nous proposons une offre de livraison de proximité complète, fiable et responsable.


Contact info

3.5

Average

TrustScore 3.5 out of 5

53K reviews

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No recent history of asking for reviews

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3.5

All reviews

(52,691)

15,027 reviews in the last 12 months

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Rated 5 out of 5 stars

I am very satisfied by the service…

I am very satisfied by the service provided in Colisimo. The staff who delivered our package is always polite, responsible and punctual. Our items are being well taken care of. This is the main reason why I always choose Colisimo. Thank you very much and so much appreciated.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

… I have nothing to say .it’s perfect…

… I have nothing to say .it’s perfect for those people’s Loving shopping online .. this Shein is absolutely worth it .. everything is looks expensive but you can afford the prices😊 so i giving 5 star for this shopping online apps⭐️⭐️⭐️⭐️⭐️

January 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

My parcel was delivered on schedule. The driver made sure I knew he'd arrived. The parcel was signed for. Living in rural France we rely on a good delivery service.

July 29, 2025
Unprompted review
Rated 1 out of 5 stars

Don't Expect a Quick Service

It's been 2 weeks since I sent off a small parcel by Priority from France to Poland and it still hasn't arrived .. Poland - not the South Pole.

The online tracker is inaccurate & the chat bot thing doesn't work.

I was originally told that it would take less than a week... so after 10 days I went back in to ask where it was I was told to come back after 3 weeks.. ffs.

Yet another example of modern day crap... what was once a simple & quick thing to do is now a pain in the arse.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Parfait !

The item I bought late on the 29th of June was scheduled for delivery on either the 30th of June or the 1st of July, all of which seemed unlikely given that I live in a small village quite a distance from any major city.

I was very surprised and even more pleased when the package was delivered intact early on the 30th of June.

Certainly that exceeded my expectations.

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

Very slow and useless info on tracking

Shipment from France to Italy, it's one week that the package is in transit in France and it havn't yet entered italy. The tracking is useless and there is no way to know where the package is

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied,approachable

Satisfied,approachable, I just wait a bit and the guy working approach me immediately when I show the QR code and voila! he gave me my package in less than 5mins I get my parcel.

June 11, 2025
Unprompted review
Rated 1 out of 5 stars

If you order from France Insist on Happy Post and not this careless company!!

I ordered from France and the person sent the item and the address was all correct however some where between here and there the address was missing my name and house number so it was returned at a cost of £35-£38 for the postage. The company are too large to argue with and this is the 2nd time its happened. Please contact me Colissimo and I will give you the pictures!! However I suppose you do not care.... If you are buying from France use HAPPY POST as they are so much better than this careless company!!!

June 5, 2025
Unprompted review
Rated 1 out of 5 stars

This is the worst delivery company I…

This is the worst delivery company I have had the misfortune to deal with. On many occasions they do not try and delivery and then just send a notification that the package needs collecting. Saturday delivery seems to be part of the problem!

May 26, 2025
Unprompted review

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