Collections Etc. Reviews 21,511

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the quality of the products, often noting that items are even better than pictured and built to last. Many people appreciate the wide selection of goods available, finding both common and unique items. The delivery service is frequently highlighted for its speed and efficiency, with orders arriving on time or even earlier than expected, and products are generally well-packaged and in perfect condition. However, some customers have expressed dissatisfaction with the ordering process, encountering issues with the online system, unexpected charges, or receiving incorrect items. There are also mixed opinions regarding pricing, with some finding them reasonable while others feel they are too high or that the value doesn't meet expectations for the cost.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and variety. Many customers praise the items for... See more

Order

Consumers have mixed experiences with the ordering process. Many find ordering easy, with reasonable prices,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the nice quality of products, often... See more

Price

Clients share ambiguous opinions on price. Many customers found prices to be reasonable, fair, and... See more

Based on these reviews

Rated 5 out of 5 stars

Received order of religious throws which are used for bereavement ministry at my church. There use to be quilted ones available but not anymore. Collections is the only place where they are reasonably... See more

Rated 5 out of 5 stars

I'd ordered 1 set of these previously. They were so lightweight, cooling, & comfy I decided to buy 3 more pairs. You can't see any bumps or ridges. Your parts look smoother & better than they did b... See more

Rated 5 out of 5 stars

Your reputable company always delivers quality goods and a great selection for less in a timely manner. I have ordered several furniture covers, silicone watches, tee shirts, bug spray with overall sa... See more

Rated 5 out of 5 stars

I have ordered from Collection Etc for many years. Always good products & quick service. There are only 2 catalog companies worth ordering from:Collections Etc & Lakeside.


Company details

  1. Furniture Store
  2. Home Goods Store

Information provided by various external sources

Visit Collections Etc. for a variety of home decor, housewares and outdoor/garden accessories. Shop a collection of unbeatable values!


Contact info

4.2

Great

TrustScore 4 out of 5

22K reviews

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Rated 4 out of 5 stars

Good service, quick response!

I ordered quite a few items of clothing. Most of them fit, and we’re nice, but I wish the quality was a little bit better. The delivery was extremely fast and the service has been excellent. I will order again from them.

July 15, 2025
Unprompted review
Rated 1 out of 5 stars

Order was totally messed up

I ordered through their mail order catalog. I ordered a set of pj tops and pj bottoms. I received the tops but instead of the pj bottoms they sent a set of dishtowels. The item description clearly said PJ bottoms set with a size and the price. The dishtowels were no where near the description or price on the order form. I had to pay return shipping for the dishtowels that I didn't order along with the tops because without the bottoms I didn't need the tops. Another other item I ordered didn't come. With two other items they increased the price on me. Customer service was very rude!

March 20, 2025
Unprompted review
Rated 3 out of 5 stars

Like the items, but ordering online was a mess.

We did receive our order and overall the items are fine. The hose caddies were a little difficult to assemble, due to confusing diagrams in the instructions, but are work well.
We wound up with a duplicate order, which I called in to return, but was told by your representative to keep it, as there was no record we paid for 2 sets. This was also due to the difficulty I had using your online ordering system, which when it wasn't throwing up endless pop-ups for special deals, memberships, etc., I wasn't interested in, it kept stalling and not indicating that it accepted my order or the credit card payment.
My friend, who asked me to order the items for her and gave me her card to pay for them, ended up placing the order over the phone herself, since I had no idea that your online ordering system even accepted or completed the order in the first place.
You have nice items, but your online ordering system needs to be made easier to work with.

April 26, 2025
Unprompted review
Rated 2 out of 5 stars

The product does not meet my…

The product does not meet my expectations. There are no holes to assemble the back panel and there was a scratch mark on the top shelf piece. I just opened the box yesterday to put this together and came into these issues. I don’t want to wrap it all up and send back so I’m stuck with something I don’t think I’ll use. So disappointed for almost $200!!!

May 4, 2025
Unprompted review
Rated 1 out of 5 stars

I would give a rating of zero if I could

I would give a zero if I could. Item was Not advertised with different ingredients than the original item; so that was on them, since the ingredients was relabeled on the items with little stickers. The botanical ingredient items comes in a different packaging....should of been pictured as that.

Free shipping is a joke with a large processing fee.

Returned the item, I should have read up on the free shipping label as they charge 13.99 for that. My bad.

They charged my account an additional cost without consent. So, from the original $33.26 with the additional $8.74 they randomly just took out of my account (total $42.00 they took), I got a whopping $19.62 back on the return???

Bait and switch, and over charging my account.

April 18, 2025
Unprompted review
Rated 5 out of 5 stars

From catalog to customer, Collections Etc. comes first.

Your reputable company always delivers quality goods and a great selection for less in a timely manner. I have ordered several furniture covers, silicone watches, tee shirts, bug spray with overall satisfaction. You also have a section specifically geared to senior citizens which is a boon with the aging population. Keep up the wonderful deals and offerings for us choosy customers.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

I'd ordered 1 set of these previously

I'd ordered 1 set of these previously. They were so lightweight, cooling, & comfy I decided to buy 3 more pairs. You can't see any bumps or ridges. Your parts look smoother & better than they did before. My thighs are ridiculously happy!

April 21, 2025
Unprompted review

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