I had a really pleasant experience of renting a property from Collison Hall. Liz and Maria were both extremely helpful and informative. They took time to explain to me when there was an issue in the p... See more
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We experienced excellent service from Collinson Hall when looking to rent in St Albans. Any queries were promptly answered by friendly staff who guided us through the process with experience an... See more
Company replied
Do not rent from this agency, they are completely unprofessional. They only care about making money for landlords. They and my landlord lied in order to remove me from the property by section 21 notic... See more
We had an unpleasant interaction with an agent from Collinson Hall when applying to rent a house. An agent was pushing us to pay rental payment for the whole year in advance on the basis of her Land... See more
Company replied
Company details
Written by the company
Collinson Hall have not signed-up to Trust Pilot prior to Jan 2020. As such we were unaware of the reviews on here. We do use Google Reviews and Feefo (a similar kind of site). We will of course respond to any reviews we may get here in the future - if you would like to understand more about Collinson Hall reviews please take a look at Google and Feefo.
Contact info
9-11 Victoria Street, AL1 3UB, St Albans, United Kingdom
- 01727843222
- steven.walker@collinsonhall.co.uk
- www.collinsonhall.co.uk
3.2
Average
23 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I have used Collinson Hall on a number…
I have used Collinson Hall on a number of occasions and have always found them to be professional and courteous.
September 25, 2020
Unprompted review
Avoid as a tenant
Do not rent from this agency, they are completely unprofessional. They only care about making money for landlords. They and my landlord lied in order to remove me from the property by section 21 notice, then came up with some ridiculous expenses to deduct from my deposit - including for some keys they claim were missing, but which I returned to their office myself. I have been left out of pocket and can't trust any letting agency or landlord. Terrible experience.
February 13, 2020
Unprompted review
Avoid this letting agent if you are coming to St. Albans
Recently I had the worst experience with this company. They proactively managed the property in place of the landlord, and I need to say they did a poor, poor job. We spent months waiting for things to be repaired (some of them were repaired after they winter was over and the reparation was no longer necessary). At the end we needed to leave because the disrepair was becoming unbearable.
On top of that, at the time of check-out the state of the property was much better that at the time of check-in, but still they found some weird excuse to block 1/4 of the deposit (e.g. by extremely overpricing the cost of repair something that didn't need to be repaired).
We STRONGLY discourage anyone to work with this bunch of professional scammers.
March 22, 2019
Unprompted review
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