Cologne and Cotton never disappoints. Another beautiful duvet, fitted sheet and pillow for my daughter. The yellow houndstooth is so soft and the pop of colour just makes her room feel so happy. Great... See more
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Review summary
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Excellent quality products. The duvet covers, sheets and pillowcases wash and iron well. I'm glad that popular prints and colourways remain available as it's easy to replace individual items as necess... See more
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I have been a satisfied return customer to the Cologne and Cotton website and its services. A decent selection of of quality products . I regularly buy Wibergs pine bath essence and their range of it... See more
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I've been buying from Cologne & Cotton for years now - their products never fail to satisfy. And their on-line process is slick and foolproof. The quality of their bedding is always remarked on by... See more
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Seersucker White Pillowcase Household
(20)
Ringsted Dun Pure Down Travel Pillow 35 x 40cm
(17)
Camille Blue Pillowcase Standard Oxford
(16)
Baby/Boudoir Pillow Feather Pad 30 x 40cm
(11)
Seersucker White Duvet Cover King
(9)
Portia Cotton Pyjamas Small/Medium
(9)
Jane
(9)
Natalie Nightdress
(8)
Starry Blue Star On White Duvet Cover Single
(8)
Red Check Pillowcase Standard Oxford
(8)
Company details
About Cologneandcotton.com
Written by the company
At Cologne & Cotton our ethos has always been to offer gorgeous and exclusive pure cottons and linens for your bedroom, bathroom, dining room & kitchen at great prices with no compromise to the quality and design.
Our own collection of colognes has a devoted following, together with home fragrances, soaps and bath products from around the world.
Still very much a family business, owned and run personally by Vicky and Jenny, Cologne & Cotton shops have developed a unique style and character of their own.
Cologne and Cotton Details
Written by the company
Contact info
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from Cologneandcotton.com
Thank you for your wonderful review.
Kind regards, Cologne and Cotton
Beautiful jazmín Cologne
The products are beautiful and many with heritage . Delivery was 2 days after placing the order even though it was expected to take up to 5 working days as I selected the slower service , that was excellent , also they kindly wrapped the cologne I ordered in a lovely logo paper with an equally lovely ribbon . Love the attention to details , a great place to buy great gifts and treat oneself . Thanks cologne and Cotton x
February 25, 2026
Reply from Cologneandcotton.com
Thank you for your wonderful review!
We’re delighted to hear that you’re happy with our products and service.
Kind regards, Cologne and Cotton
Reply from Cologneandcotton.com
Thank you for your review.
Kind regards, Cologne and Cotton
Reply from Cologneandcotton.com
Many thanks for your review.
Kind regards, Cologne and Cotton
Excellent service
Excellent service, easy to order and competitive pricing. Will definitely order from them again
February 23, 2026
Reply from Cologneandcotton.com
Thank you for your wonderful review. We are thrilled that you are pleased with your order.
Kind regards, Cologne and Cotton
Superb green gingham bedding set
Superb green gingham bedding set - so fresh and luxurious to sleep in. Also, Ikat bedcover looks wonderful and is warm and comforting
February 17, 2026
Reply from Cologneandcotton.com
We are delighted to hear that you’re pleased with your purchases. The green gingham is a great choice and feels just right for spring.
Kind regards, Cologne and Cotton
I found it easy to find what I wanted…
I found it easy to find what I wanted on the website. My parcel arrived quickly, beautifully packaged, and the gown was just what I wanted. It’s good quality, and fairly priced. I love it
February 16, 2026
Reply from Cologneandcotton.com
Thank you for your wonderful review! We’re thrilled to hear that you’re happy with both our products and our service. Thank you for taking the time to share your experience.
Kind regards, Cologne and Cotton
I found just what I was looking for
I found just what I was looking for; the cologne arrived promptly (before I was expecting it); one star subtracted because an additional amount for tax was added on top of marked price.
February 12, 2026
Reply from Cologneandcotton.com
Thank you for your review. We would like to clarify that all prices displayed on our website already include tax. The tax breakdown shown on your invoice is provided for transparency only and is not added to the total amount. The amount you paid is simply the product price displayed on the website plus postage.
Kind regards, Cologne and Cotton
Fantastic customer service
Fantastic customer service, excellent quality and amazing choice
February 10, 2026
Reply from Cologneandcotton.com
Thank you for your review. We are delighted that you are pleased with our products and service.
Kind regards, Cologne and Cotton
speedy delivery
speedy delivery, and a lovely light weight warm duvet just as the weather turned colder again!
February 9, 2026
Reply from Cologneandcotton.com
Thank you for your review.
Kind regards, Cologne and Cotton
Lovely pillow and cover, unfriendly service
I went into Kensington Church Street branch of Cologne and Cotton yesterday to ask about a display of small pillows piled up in the window. Admittedly it was 15 minutes before closing time, but the welcome was pretty chilly.
I asked politely about the price of the smallest pillow and the next size up - "they're the same size," said the saleslady unhelpfully. "Oh I thought the second one was bigger," I said. "No they're the same," she said firmly.
I had another look and they clearly were two different sizes so I picked up the second, larger size, "Oh sorry - yes," the saleslady said in an irritated way.
I bought the larger size pillow, and also a very pretty Amalfi cotton pillowcase, and I'm delighted with both of my purchases.
I've just had a look today at my receipt, and although what I bought is clearly labelled "Cluster Fill Ball Fibre Cot Pillow 57x35," what I've been invoiced for is
"18" x 18" feather pad (45cm)" priced £12.50.
The fact that I've been overcharged by 50 pence is not really the point, and if the saleslady had been agreeable I might not have even mentioned it - mistakes happen. But she was ungracious and unhelpful. There were two sales staff in the shop and the other lady who went to the stockroom to find the pillow and the cover was lovely, but the lady who actually was at the till was neither friendly nor helpful. I left the shop before 5.00pm so I didn't make her late - I don't think that was the trouble! Anyway I'm delighted with my purchase, the little pillow is just what I wanted, and the Amalfi cover is beautiful.
February 8, 2026
Unprompted review
Reply from Cologneandcotton.com
Thank you so much for taking the time to share your experience with us and for your kind words regarding the pillow and the Amalfi pillowcase. We’re delighted to hear that you’re enjoying them.
I’m very sorry, however, that your visit to our Kensington Church Street store didn’t feel as welcoming as it should have. We always want our customers to feel comfortable, valued, and well looked after, and it’s clear that on this occasion we fell short.
We will be addressing this with our team to ensure our service reflects the standards we set for ourselves.
Regarding the pricing error, many apologies for the mistake. We would like to put this right, when you are next passing the store, please pop in so the team can refund you for the overcharge.
Kind regards, Cologne and Cotton
Beautiful bed linen of a high quality
Beautiful bed linen of a high quality, great customer service, easy to order and prompt delivery
February 3, 2026
Reply from Cologneandcotton.com
Thank you for your wonderful review!
We’re delighted to hear that you’re happy with your bedlinen.
Kind regards, Cologne and Cotton
Super fast efficient service
Ordered on Sunday afternoon. Standard postage. Received item before 9am next morning. Amazing service!
February 2, 2026
Reply from Cologneandcotton.com
Thank you for your review, we are thrilled that you are happy with our service.
Kind regards, Cologne and Cotton
Very good quality and love the print
Very quick delivery and love the fabric and print.will buy again .
January 26, 2026
Reply from Cologneandcotton.com
Thank you for reviewing your experience with us.
Kind regards, Cologne and Cotton
Wonderful bedding
I have purchased two beautiful bedding sets for the first time. They are quality and look wonderful on the bed.
January 20, 2026
Reply from Cologneandcotton.com
Thank you for your wonderful review!
We’re delighted to hear that you’re happy with your bedlinen.
Kind regards,
Cologne and Cotton
Lovely high quality bedding.
January 20, 2026
Reply from Cologneandcotton.com
Thank you for your review!
Kind regards, Cologne and Cotton
Good quality product and swift delivery…
Good quality product and swift delivery of items.
January 15, 2026
Reply from Cologneandcotton.com
Thank you for your review!
Kind regards, Cologne and Cotton
Customer care spot on
The website had a small glitch and I could not send a gift to the correct address. I emailed and found everyone there to be so helpful. Great result and beautiful products
January 14, 2026
Reply from Cologneandcotton.com
Thank you for your review. We are delighted that you are pleased with our service.
Kind regards, Cologne and Cotton
The product itself is excellent but …
The product itself is excellent. But you are so hard to do business with.
1. you don’t allow our non UK addressed but UK bank card to be used on your website. So we have to fumble via family members to order from you .
2. the colours on your website are not at all true to life. Staff in your Marylebone shop tell us ‚ that’s normal, everyone knows internet photos aren‘t true to life
3. there is no way to set an alert to say ‚tell me when this product is back in stock‘
4. and the dogtooth blue range CONSTANTLY has some vital part out of stock.
If you just fixed one ofvthe above it would help…
January 12, 2026
Reply from Cologneandcotton.com
Thank you for your review. We are very sorry to hear that you have found ordering with us difficult. Please contact our Mail Order team, who will be able to assist you with any future orders.
Regarding your enquiries, we do allow non UK addresses; however, the address where the bank card is registered must match the billing address for security purposes. Different display technologies all produce colour differently, and we do our best to ensure that the images on our website are as accurate as possible.
We do not yet offer email alerts, but this is something we are working on. In the meantime, if you contact our friendly Mail Order team, they will let you know when the out of stock item becomes available again.
Kind regards,
Cologne and Cotton
Easy to order and order delivered…
Easy to order and order delivered promptly. Excellent customer service.
Items are high quality - replacing a worn out set with the same design as very happy with items.
January 5, 2026
Reply from Cologneandcotton.com
Thank you for your review. We are delighted that you are pleased with our products and service.
Kind regards, Cologne and Cotton
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