Colorado Pen Reviews 2,817

TrustScore 1.5 out of 5

1.5

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Rated 2 out of 5 stars

Bought a Monte Verde fountain pen for $91. VERY disappointed. Took over 24 hours to get the nib moist enough to write and then it started leaking into the cap. Each time I take the cap off I have to s... See more

Rated 1 out of 5 stars

Cost of pen refill, $6, was just too high, and was not very high quality, as I learned in using it. Then cost of mailing one refill, $3, was unreasonable. Later I found refill for "legal - lawyer" gra... See more

Rated 1 out of 5 stars

The owner of the business Bob Melvin is disgusting. Does not care about customer service. He advertises pens he does not have and when you ask where the delivery is or why it is late, he accuses one... See more

Rated 1 out of 5 stars

Order was delayed in being fulfilled and shipped. Order was incorrectly engraved and the “free refills” that they said they were including to make up for the delay in shipping were not included. Cal... See more

1.5

Bad

TrustScore 1.5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service for quality products

Great service for quality products. Most dealers do not stock the replacement Visconti Eco-tip rollerball tips. Colorado Pen has them and ships them immediately. Had them two days after placing my order.

February 2, 2018
Unprompted review
Rated 2 out of 5 stars

I had to call to track down my order

I had to call to track down my order, that I paid to have express shipped. When it didn't come for 2 weeks I had to call and found out the order was never placed and was re-submitted that day. I will say the woman who assisted me with my order when I called was very helpful, courteous, and apologetic. I feel that I should be given a store credit against my next purchase, as a review of my account will demonstrate that I make several purchases every year.
Todd A. Johns, Esquire

February 1, 2018
Unprompted review
Rated 5 out of 5 stars

Prompt & Accurate

order came before it was due. Nice to deal with a company that cares about customer service. Will do business with them again

February 1, 2018
Unprompted review
Rated 5 out of 5 stars

Pen has nice heft and is comfortable to …

Pen has nice heft and is comfortable to hold. The liquid ink flow makes writing very easy and enjoyable. The cursive lettrring theme on the pen takes me back to when I first learned handwriting, so for me it makes writing feel like a new experience again. Texts and email are great, but this kind of pen lends itself to slower and deeper thinking, for journaling or substantial lettrr writing.

February 1, 2018
Unprompted review
Rated 5 out of 5 stars

5 star review for price & service

5 Star review. The pen took a little longer than I liked to arrive. Not Colorado Pen's problem, but the PO doesn't send an opinion survey.

As for the pen, it's beautiful. Wanted to make sure I was getting a good deal. Paid $75 to Colorado Pen. Same pen listed in 2 places on Amazon. One was $165 and the other $244!

Thanks, Colorado Pen

January 31, 2018
Unprompted review
Rated 5 out of 5 stars

5 stars

i needed an unusual item, and they had it in stock. they also have tons of typical refills. fast shipping, excellent customer service. happy!

January 31, 2018
Unprompted review
Rated 3 out of 5 stars

Engraving not correct

Promptly done, but engraving did NOT match my choice and website image proved it. Customer service acknowledged their mistake, but I still had to pay my own shipping back since time critical for a birthday. We’ll see if it is corrected

January 31, 2018
Unprompted review
Rated 4 out of 5 stars

Order was filled properly

Order was filled properly. I got the estimated date for delivery. It did not come. Waited but did not realize fillers were on backorder until I called. Still, I appreciate the fillers.

January 30, 2018
Unprompted review

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