Colourlock UK & USA Reviews 909

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Purchased this item with the brush to remove pale pink dye transfer on my new sofa, it's not made any difference at all.

Rated 1 out of 5 stars

Very bad colour match for my Porsche 911 grey interior. A previous purchase from Colourlock was excellent when they had a UK base but everything is in Germany now and the customer service is non exis... See more

Rated 5 out of 5 stars

Have tried many leather cleaning and care products. For me, on grained or smooth, premium, perforated leathers , Colourlock is the best. Excellent cleaner. Sealer/protectant works really well (even wi... See more

Rated 5 out of 5 stars

Was worried about doing this myself at first but watched Colourlocks Video Guides and gave it a go!! Excellent product, fast delivery with great communications and excellent product and color match! E... See more

Company details

  1. Leather Repair Service

Written by the company

Find out how to fix tears on sofas, stains on handbags, colour damaged car seats, dry old aniline leather, suede, nubuck, vinyl and Alcantara


Contact info

2.7

Poor

TrustScore 2.5 out of 5

909 reviews

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No history of asking for reviews

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2.7

All reviews

(909)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous service

Fabulous service! I ordered and paid for various products, which were shipped the day I ordered them from the UK to the US. Following the tracking # I know the parcel arrived in the US and were held in Customs for over a week. I went to the the US Post Office to find out when it would be released. they told me that it could be held for up to a month for no reason and had no idea when I could expect the delivery.
I contacted Colourlock for help and they quickly responded. They said that if my order did not arrive by the beginning of the following week they would send a replacement order. They monitored the tracking # and true too their word they shipped another order the beginning of the week, it arrived within a week!
I fully expect the product to be as good as their service. A company that makes sure your product will arrive will definitely make sure the products performs.
Still don't know where my original order went to, but if and when it arrives I will offer to pay for it.

May 20, 2021
Rated 4 out of 5 stars

The product is good

The product is good, I've purchased in the past and was pleased. I thought the shipping took longer, and the price is quite high for the amount you receive.

May 20, 2021
Rated 5 out of 5 stars

This product was very good

This product was very good, I got amazing results and it was very easy to use once I figured out how to use it. However it was kind of confusing to figure it out in the beginning because I didn't receive any instructions on what to use and how to use it but overall I'd definitely recommend this product to anyone who needs to clean their cars leather.

May 18, 2021
Rated 5 out of 5 stars

Ranger Rover Sport Eclipse Blue Leather

Was worried about doing this myself at first but watched Colourlocks Video Guides and gave it a go!! Excellent product, fast delivery with great communications and excellent product and color match! Eclipse Blue Leather in a Range Rover Sport. Used to recolour worn part of leather and it worked a treat in fact you cannot tell its been touched up!! Highly Recommend Company and Products.

May 17, 2021
Rated 5 out of 5 stars

Super service

easy purchasing and delivery and followup were great. We knew the status or the product delivery always.
Great product for touch-up on our Lazy-Boy leather couch
Easy and the amount needed and what is in the tube is perfect to achieve desired covered scratches and worn leather restoring color and vibrancy with some leftover for any other needed help.

May 10, 2021

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