I bought Mad Hatter coloured lenses and the colours is so transparent they bearly change the colour of my eyes. Nothing like the product photos on the website. Disappointed since I have bought coloure... See more
Company replied
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See what reviewers are saying
Was looking for some costume lenses and found them at ColourVUE. I initially spoke to my Optometrist about lenses and I wanted to know if these were ok as I didn’t want to put just anything into my e... See more
Colourvue is always my go-to for costume contacts. I’ve tried different brands and they always feel so heavy on my eyes and swim in my vision to the point where I can’t see anything. Colourvue feels l... See more
Company replied
My experience was awesome just like my last purchase super easy to find what your looking for, theres more then enough information on what there purpose is which really helps out alot when u haven... See more
Company replied
Company details
Written by the company
AUSTRALIA’S TOP COLOURED CONTACT LENSES ColourVUE are Australia’s favourite coloured contact lenses. Thanks to their dynamic designs, excellent quality and more colours and styles you’ve ever dreamt of. Whether you’re looking for a colour change or the perfect addition for a Halloween costume, with daily, monthly and yearly options available, ColourVUE has something for every party or outfit. Don't put just any eye contacts on your eyeballs. ColourVUE coloured contacts are the only TGA-registered party contact lenses on the market so you can look and feel stunning without worrying about your eye safety or discomfort.
Contact info
Unit 2, 146 Carrington St, 6163, O'Connor, Australia
- support@colourvue.com.au
- www.colourvue.com.au
3.6
Average
223 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Reply from ColourVUE Coloured Contact Lenses
Hi Toni! We appreciate your good feedback, and thank you for shopping with us!
Wonderful Experience
Fantastic company to deal with... the website is easy to navigate, checkout was fast and efficient, delivery was quick and the contacts are easy to put in and remove and very comfortable. These ones were probably not green enough for what I wanted but still beautiful.
I'll definitely be back for more.
March 26, 2023
Reply from ColourVUE Coloured Contact Lenses
Hi Davina, thank you so much for your 5-star review! We are pleased to hear that you're happy with your purchase. So, we will share this with the store team to let them know to keep up the amazing work. We hope to serve you better again in the future.
ColourVue Fanatic
Absolutely LOVE ColourVue. They sent me a friendly reminder that my points were expiring and I absolutely love the contacts they supply. Problem is there’s are so many options to pick from, I want to buy them ALL !!
Website is super easy to navigate and delivery is always super speedy. Highly recommend ColourVue they are great quality and very comfortable to wear. #obsessed
April 11, 2023
Reply from ColourVUE Coloured Contact Lenses
Hi Rachel, thank you so much for your 5-star review! We are pleased to hear that you're happy with your purchased. So, we will share this with the store team to let them know to keep up the amazing work. We hope to serve you better again in the future.
Reply from ColourVUE Coloured Contact Lenses
Hi Mrs A! We appreciate your good feedback, and thank you for shopping with us!
I always use ColourVUE!!
I always use ColourVUE if I need to have contacts for a costume. A very trustworthy product and I wouldn't use any others.
March 31, 2023
Reply from ColourVUE Coloured Contact Lenses
Hi Sarah, thank you so much for your 5-star review! We are pleased to hear that you're happy with your purchased. So, we will share this with the store team to let them know to keep up the amazing work. We hope to serve you better again in the future.
Loved the colour
Loved the colour, can I get crystal blue looks real in my eyes. But love you guys
March 18, 2023
Reply from ColourVUE Coloured Contact Lenses
Hi Rihanna! We appreciate your good feedback, thank you for shopping with us! If you have any concerns or questions, you can reach out to our customer service, they will be happy to assist you.
My experience was awesome
My experience was awesome just like my last purchase super easy to find what your looking for,
theres more then enough information on what there purpose is which really helps out alot when u haven't used contacts before,
i would highly recommend ColourVUE to my friends and family also anyone that is looking to get contacts for themself.
i had to come back to get 2 more colours so i can decide whats best for me im not to sure on what colour i want to stay with.
Thanks heaps for the awesome service i will definitely be back to buy more in about 3 months time unless i want another colour or something sooner then that 💌👁
February 14, 2023
Reply from ColourVUE Coloured Contact Lenses
Hi Sam, thank you so much for your 5-star review! We are pleased to hear that you're happy with your purchased. So, we will share this with the store team to let them know to keep up the amazing work. We hope to serve you better again in the future.
Reply from ColourVUE Coloured Contact Lenses
Hi Maria! We appreciate your good feedback, and thank you for shopping with us!
Website very easy to use
Website very easy to use, fast shipping, was so excited to receive some free products
February 6, 2023
Reply from ColourVUE Coloured Contact Lenses
Hi Leanne, thank you so much for taking the time to leave us this amazing review.
Great products
Great products. Haven't tried them on yet but they look great! Securely wrapped and came with solution and storage container. Great service.
January 22, 2023
Reply from ColourVUE Coloured Contact Lenses
Hi Luna! We appreciate your good feedback, and thank you for shopping with us!
Fast delivery
Fast delivery, product in good condition. I will buy again thanks for being professional.
January 8, 2023
Reply from ColourVUE Coloured Contact Lenses
Hi John, thank you so much for taking the time to leave us this amazing review.
Love the quick shipping and fair…
Love the quick shipping and fair prices. Your contacts are the most comfortable that I've ever tried
January 24, 2023
Reply from ColourVUE Coloured Contact Lenses
Hi Emily, thank you so much for taking the time to leave us this amazing review.
Great product and speedy delivery
Great product and speedy delivery, I’m
about to purchase from you again
September 9, 2022
Reply from ColourVUE Coloured Contact Lenses
Hi Kerryn! We appreciate your good feedback, and thank you for shopping with us!
Website was very easy to navigate
Website was very easy to navigate and easy to place an order
January 11, 2023
Reply from ColourVUE Coloured Contact Lenses
Hi Harry, thank you so much for taking the time to leave us this amazing review.
Item never arrived
Item never arrived, said refund was in the works, waiting on that still too
November 14, 2022
Reply from ColourVUE Coloured Contact Lenses
Hi Sian, thank you for your feedback. We are sorry to hear that you didn't get your order and still haven't received the refund. However, upon checking, the refund has been issued on the 9th of December, the same week you reached out to us about the order you didn't receive.
Our customer service has emailed you the proof of the refund. If you have any other concerns or questions, feel free to contact us, we are always here to help, thank you!
Colour displayed in photos compared to…
Colour displayed in photos compared to coloured contact lenses I purchased were very misleading. I wasn't happy with the results.
January 2, 2023
Reply from ColourVUE Coloured Contact Lenses
Hi Sherryn, we are very sorry that you're not happy with the lenses you purchased. That's why we immediately replied to your email regarding the faulty lenses and offered you a replacement because your convenience is important to us. We have also updated you that we are sending them as soon as possible. We are very sorry for the inconvenience. If you have any other concerns, feel free to reach out to our customer service, they will be happy to assist you.
Reply from ColourVUE Coloured Contact Lenses
Hi Squizz! We appreciate your good feedback, and thank you for shopping with us!
lost one of them within minutes of…
lost one of them within minutes of opening them.
December 20, 2022
Reply from ColourVUE Coloured Contact Lenses
Dear Peter, we are so sorry to hear that you are having a problem with our contact lenses. Could you please contact our support team and describe the issue you are having so they can help you? I'm sure we'll find a solution.
Reply from ColourVUE Coloured Contact Lenses
Hi Johnny, thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Love the contacts
Love the contacts, good quality and comfortable. Customer service responded to my query and resolved it within 24 hours
November 30, 2022
Reply from ColourVUE Coloured Contact Lenses
Hi May, thank you so much for taking the time to leave us this amazing review.
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