MesmerEyez Coloured Contact Lenses Reviews 

1,283
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Customer service with this organisation is second to none. They always go over and above and deliver a personal touch. Well done Hamza.

Rated 5 out of 5 stars

I’ve been a customer of ColourYourEyes.com / MesmerEyez for 8 years now. Their service is flawless, their products are WOW! Always fast, traceable delivery. Friendly and efficient customer service tea... See more

Rated 5 out of 5 stars

Ordered 2 pairs of contacts from colouryoureyes really late in the day and didn't know if they'd arrive on time. Contacted the team for a bit of reassurance and they messaged back within 20 minutes an... See more

Rated 5 out of 5 stars

These are very comfortable lenses, I wear mine for long hours and this time the contacts don’t irritate my eyes.. I’ll keep purchasing my contacts here because they are quality .. I got light hazel an... See more

Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,283)

20 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service would recommend to…

Excellent service would recommend to anyone to buy plus u get discounts and definitely worth buying contacts lenses, they didn’t have the colour i use in stock charlie helped me so much and got them back in stock for me, really appreciate it and fast delivery

September 28, 2022
Unprompted review
Rated 5 out of 5 stars

Wow amazing customer service by Hamza…

Wow amazing customer service by Hamza extremely helpful, I couldn’t decide but this advisor give me option and alternative i was so happy with what i bought due to this advisor help, this company is amazing highly recommend it to everyone TOP SERVICE 👌

September 13, 2022
Unprompted review
Rated 1 out of 5 stars

I wouldn’t buy

I wouldn’t buy. Burns when put in and doesn’t really make a dramatic difference for me (brown eyes, bought blue and black). Not worth it

September 21, 2022
Rated 4 out of 5 stars

Room for improvement :)

The feel of these contacts are really soft, I couldn't even tell I was wearing them. But one thing to beware of is how the color will look with darker eyes. They haven't added models with brown eyes yet (as far as I can tell) so if you have brown eyes... I'd just wait until they do that. Shipping is fast though

September 15, 2022
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Great contact lenses that look unreal. Defiantly recommend u guys try the sky grey amazing. Thank you a lot for the service I be back before u know it for sure for some more😊 xx

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company , was served by Hamza who was brilliant got an order out within same day ! will defo be using again ! Thanks alot Hamza !

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

Wrong colour

I have nothing negative to say about the company, my lens came in the post and I had no problems with shipping. The colour is not for me, it is difficult to select the right lenses when purchasing over the internet.

September 3, 2022
Rated 5 out of 5 stars

Happy with the service

Am very pleased received my items on time and also very good customer service and quick and easy to deal with

August 30, 2022
MesmerEyez Coloured Contact Lenses logo

Reply from MesmerEyez Coloured Contact Lenses

Hello Sara

We're sorry to hear your item was delayed in delivery. Our customer service team have contacted you to resolve this issue

Rated 5 out of 5 stars

Best buy ever!!!

Delivery was super fast had no issues placing my order. Lovely cooperative people. Genuine lenses and so comfortable to wear. Definitely buying again.

August 12, 2022
Unprompted review
Rated 5 out of 5 stars

Great lenses and even better customer service

Ordered 4 pairs of different colour 1 day lenses. Had a little issue with the couriers not delivering my items but not the companies fault. Sent them my order details via WhatsApp and the customer service advisor was amazing!

They got my order sorted straight away, got them sent again by next day delivery and gave me a gesure of goodwill for the trouble. Couldnt be happier.

I didn't get the advisors name but cannot thank them enough for sorting it so efficiently for me :)

August 5, 2022
Rated 5 out of 5 stars

Third time I’ve ordered from this…

Third time I’ve ordered from this company and never have any issues. Surprised to see the negative feedback from others, delivery was SUPER fast!! Beautiful colours to choose from and solution bottles are a good size too :)

August 4, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Ordered my lenses and was totally happy with service from start to end. Very happy.

Would highly recommended this company

August 4, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Amazing service! They did not have the lenses i wanted , but i messaged them to ask.. glad i did! Because they had one last pair in stock.. which i purchased and got it the next working day! Excellent customer service! Amazing lenses! Thank you x

August 4, 2022
Unprompted review
Rated 5 out of 5 stars

Let me see....

I live In America and it did take the full 15 days for me to recieve my lenses, and that being said totally worth it. The prices for the lenses are reasonable, and there's lots of variety.
The lenses weren't uncomfortable and I'm still able to see just fine. I will make future purchases :)

August 4, 2022
Rated 5 out of 5 stars

Comfortable Contacts

These are very comfortable lenses, I wear mine for long hours and this time the contacts don’t irritate my eyes.. I’ll keep purchasing my contacts here because they are quality .. I got light hazel and it’s the perfect colour for deeper complexions if you want a subtle colour change

August 1, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look