Companies MadeSimple Reviews 4,433

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, expertise, and helpfulness, making complex processes simple and stress-free. The service is frequently described as excellent, with many highlighting the efficiency and ease of their overall experience, from company formation to document submission. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that support is readily available and effective. However, some customers experienced issues with delayed VAT number acquisition, despite purchasing comprehensive packages and sending numerous emails. A few others found the process convoluted and confusing, and some expressed dissatisfaction with the requirement of two proofs of address.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

People report positive experiences with service, consistently highlighting its efficiency and ease of use.... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the swift, helpful, and efficient... See more

User experience

Clients share positive opinions on user experience, consistently highlighting the ease of use and intuitive... See more

Response time

Customers consistently note positive experiences with response times, highlighting swift and timely... See more

Based on these reviews

Rated 5 out of 5 stars

What seemed like a very complex process was made incredibly simple by the team. I am truly impressed by their strength, professionalism, and deep expertise. A special thanks to Mr. Khadijah, whos... See more

Company replied

Rated 5 out of 5 stars

Sometimes things don’t go perfectly. It’s not anyone’s fault it’s just how it is. What becomes important is how it’s dealt with. We were very fortunate that Karen from Companies Made Simple (CMS)... See more

Company replied

Rated 5 out of 5 stars

All interactions were very professional.and timely. I am impressed I must give Grace a special mention. We hit a snag that I had caused. And Grace figured it out and got it resolved. Outstandi... See more

Company replied

Rated 5 out of 5 stars

Kelsey was really helpful. She answered many questions that I asked, regarding my business accounts, a trading name and the address. She made it clear for me what I need to focus on now and also sent... See more

Company replied


Company details

  1. Company Registry
  2. Business Administration Service
  3. Business and IT Consulting Agency
  4. Business Management Consultant
  5. Business to Business Service
  6. License Bureau

About Companies MadeSimple

Written by the company

Companies MadeSimple is the leading Companies House authorised company formation agent. Specialising in the registration of limited companies and LLPs, we’ve incorporated over 1 million companies since 2002.

We offer various business services including address services from our Central London location, like Registered Office, Directors Service Address and Mail Forwarding.

We would be happy to assist you if you have any questions please call or email us.


Register your company online

You can set up your company in just 4 simple steps with Companies MadeSimple

  1. Check if the company name you want is available
  2. Choose a company formation package that best suits your needs
  3. Purchase the package
  4. Complete the details that are necessary to register your company.

Affordable Incorporation Packages

We offer cost-effective company incorporation packages to suit the needs of all business owners. View our Package Comparison Matrix on the website to see what’s included in each and find the one most suitable for you.

Registered Office Address Service

Use our address, 20 Wenlock Road, London, N1 7GU as your company’s registered office (official and legally required) address. Service charge paid annually.

Directors Service Address

Use this service to protect your director(s) residential address(es) from being publicly listed on the Companies House register.

Mail Forwarding

Receive letters and parcels for your company at our London office address. Choose to have mail forwarded, scanned or you can even collect from our office.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Rated 5 out of 5 stars

Really friendly patient and helpful

Really friendly patient and helpful

April 17, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Lisa,

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Sam @ Companies Made Simple

Rated 5 out of 5 stars

Companies made simple always provide…

Companies made simple always provide on-time professional assistance. I have been using them for many years and still excellent. All of the staff give perfect support. I would never think of using any other company.

April 17, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello David, 

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Clare @ Companies Made Simple

Rated 5 out of 5 stars

Easy to set up

Easy to set up, support was fantastic when I made some errors in my application. Highly recommended

April 16, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello 

We appreciate your feedback and are very happy to hear we were able to provide the support you needed to complete your application. Thank you for recommending us.

Please feel free to contact us if you require any further assistance.

Helen @ Companies Made Simple

Rated 5 out of 5 stars

Fast and reliable

Fast and reliable. Have used 9 years ago and came back again becuase it was so easy and straight forward.

April 16, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello,

Thank you for leaving such a lovely review. 

We truly appreciate your feedback and are very glad to hear you have had a positive experience with us!

Your service with us is truly appreciated, and I am so glad we are able to assist you. 

Please feel free to contact us if you require any assistance or have any queries. 

Holly @ Companies Made Simple

Rated 5 out of 5 stars

The service was prompt

The service was prompt

April 9, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello,

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Clare @ Companies Made Simple

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Simple and quick.

April 16, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello,

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Clare @ Companies Made Simple

Rated 5 out of 5 stars

This was so easy and smooth to set up a business within the hour

From start to finish this was easy and done within the hour, had issues uploading my proof of address and Helen stepped right in and done it all for me.I would definetly use this again. I have no experience in setting up a company so this is the right package for begginners plus you can tweek and addon at a later date. You think you are just purchasing online but you have an agent that keeps in touch and assist throughout. My Agent was Helen and nothing was too much for her shes like your own personnel PA.

April 16, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Finlay, 

We appreciate your feedback. Thank you for your kind words, it was pleasure to help you with the application to form your new company.

Please feel free to contact me if you require any further assistance.

Helen @ Companies Made Simple

Rated 5 out of 5 stars

Great simple and excellent

Great simple and excellent

April 16, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello,

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Clare @ Companies Made Simple

Rated 1 out of 5 stars

MASSIVE CUSTOMER BANK DATA BREACH

At 2:55am this morning, COMPANIES MADE "SIMPLE" attempted to take an unauthorised payment of £98,000 from my business account. My legitimate monthly charge with them is only £11.99. Fortunately, my bank identified and blocked the transaction.

Eight hours later, I contacted them to understand what had happened. During my call at 11:00am, I was informed that they had only become aware of the issue approximately 15 minutes prior. They were unable to confirm whether this incident originated internally or externally, as yet

This raises serious concerns regarding the security of customer ID and financial data. While I was told that the 2 “separated,” they could not confirm whether ID side has the same vulnerabilities.
What I do know is there are significant vulnerabilities in their customer data protection systems.

This is not an isolated incident. Last year, Companies Made Simple took an unauthorised payment of over £100 from my account without any notification, email, phone call nothing. I only became aware of it upon reviewing my bank statement, and I had to chase them on the matter as their system never even flagged it.

Of further concern is the complete lack of organisational transparency. I spoke with the head of Customer Services, who stated he had just left a meeting discussing the matter. However, when I asked for names (for obvious accountability purposes) he played dumb and categorically told me that he does not know who heads up HR, Finance, ID, or Operations. He also stated that he does not know who the Directors of the business are (including those listed on Companies House), nor who is actively responsible for business operations for the company on a day-to-day basis at the most senior level. He refused to provide the names of any personnel within the business. This level of opacity is massively irregular and raises serious governance concerns.

I will be escalating this matter to the relevant Financial Authorities and Ombudsman due to the inadequate safeguards for customer data and lack of governance transparency.

I have been informed that affected customers will receive email communication by close of play today. I will provide a further update once this is received.

April 15, 2026
Unprompted review
Companies MadeSimple logo

Reply from Companies MadeSimple

Thank you for your review.

We are very sorry for the concern and frustration this situation has caused. An issue of this nature is serious, and we recognise why this has raised wider concerns for you around payment security and communication.

The issue has been fully investigated and fixed, and steps have been put in place to ensure this cannot happen again. This was an isolated technical issue. Your personal and financial data remained completely secure throughout.

This is not the standard our customers should expect from us. While we are limited in what we can address in detail on a public forum, we do want to acknowledge the impact this had and the concern caused by the attempted charge.

The issue has been addressed, but if you would still like our team to review any remaining points with you directly, please contact support@companiesmadesimple.com.

Daniel C @ Companies Made Simple

Rated 1 out of 5 stars

have about 5 or more rejections for…

have about 5 or more rejections for simple mistakes and still not right

April 15, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Good afternoon, 

Thank you for taking the time to provide a review. This helps us improve our process in the future. 

I have reviewed the account, and it seems that the rejection notices came from Companies House in response to the address used and the country listed within it. 

This was rectified and accepted by Companies House. 

If you would like to discuss the reasons for the rejection in further detail, we would be happy to assist with this. 

Matthew M @ Companies Made Simple

Rated 5 out of 5 stars

JINNY & RONA were amazing and helped me…

JINNY & RONA were amazing and helped me with my inquiries. Very happy with their service. Highly recommended this company.

April 14, 2026
Unprompted review
Companies MadeSimple logo

Reply from Companies MadeSimple

Hi Mirian, 

Thank you for your time and leaving a review. 

We don't have anyone by the names of Jinny and Rona that work at Companies Made Simple. 

It may be that the names are slightly incorrect. Either way, we are happy to hear that you have had a positive experience! 

Matthew M @ Companies Made Simple

Rated 5 out of 5 stars

great support

great support and listening of what is needed

April 7, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello,

Thank you for taking the time to leave such a kind review. 

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Holly @ Companies Made Simple

Rated 5 out of 5 stars

Holly was incredible

Holly was incredibly helpful throughout the entire company formation process. She handled every query quickly and efficiently, and nothing ever felt like too much trouble. Her responsiveness and support made what could have been a complicated process feel straightforward and stress-free. I’m really pleased with the service she provided and wouldn’t hesitate to recommend her.

April 14, 2026
Unprompted review
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Richard, 

Thank you so much for your lovely review.

I am so glad I was able to assist with your queries, and it was an absolute pleasure speaking with you.

Should you need any further assistance, please do reach out and we will be more than happy to help!

Thank you again, it is truly appreciated. 

Holly @ Companies Made Simple

Rated 1 out of 5 stars

I had a lots of problems a very hard…

I had a lots of problems a very hard time registering with CMS.

April 14, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Azhar, 

Thank you for taking the time to leave a review. 

We appreciate any feedback provided as this helps us improve in the future. 

I have reviewed the errors that occurred with the formation of the company and these seem to be in relation to the email address and personal code that was inputted. 

Unfortunately, we do not have sight of the personal code when they are sent out by Companies House and on this occasion, it seems Companies House rejected the incorporation due to the code or format being incorrect. 

We managed to rectify this after working with you to avoid any further rejections by Companies House following their requirements for the Personal Codes back in November. 

If you do wish to discuss this further, or have any further queries I would be happy to assist. 

Matthew M @ Companies Made Simple

Rated 5 out of 5 stars

great customer service on the phone…

great customer service on the phone each time. recently dealt with same and she was very helpful and honest

April 7, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Miss Brown, 

Thank you for taking the time to leave us this review. We are very happy to hear you have had a positive experience with us each time you call.

Please feel free to contact us if you require any assistance or have any queries. 

Sam @ Companies Made Simple

Rated 5 out of 5 stars

I was well supported throughout the…

I was well supported throughout the process

April 13, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello 

We appreciate your feedback and are very glad to hear we were able to support you with our services.

Please feel free to contact us if you require any assistance or have any queries. 

Helen @ Companies Made Simple

Rated 5 out of 5 stars

Stress free and fast

Stress free and fast. Thanks to Holly.

April 10, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello,

Thank you so much for taking the time to leave such a kind review. 

I am so glad I was able to assist you and that you were happy with the service I provided for you. 

Should you need any further assistance, please do not hesitate to reach out. 

Holly @ Companies Made Simple

Rated 5 out of 5 stars

Stress free

April 13, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello,

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Clare @ Companies Made Simple

Rated 5 out of 5 stars

The process was simple and effective

The process was simple and effective. Had support throughout the process of setting up my company on companies house.

April 10, 2026
Unprompted review
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Sharnelle, 

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Clare @ Companies Made Simple

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