I have contacted Compare the market twice in the last month and both experiences were fantastic. I was able to save $700 on my car insurance which was a great outcome. I had my health cover checked an... See more
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Level 17, 179 Turbot Street, Brisbane, 4000, Queensland, Australia
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excellent communication with Australian speaking consultants . Zach has helped me several times from Budget Direct

Reply from Compare the Market Australia
This is an awesome way to find the best prices for insurance policies. It so easy to navigate and a list is sent to your email with all the choices and prices . It is so simple and easy . You are guaranteed to get the best deal and price . This is a free service that is highly recommended. Such a user friendly experience. Best prices and best value for money

Reply from Compare the Market Australia
First time for me and it was great the person I had was Conad I think I spell that wrong anyway he was very good in a way it made it easy for me to pick what I needed and it was very good in price I meat great

Reply from Compare the Market Australia

Reply from Compare the Market Australia
Long time to wait for transferring to AGL company. Haven't done. The work efficiency is low.

Reply from Compare the Market Australia
Great customer service and they made it all easy

Reply from Compare the Market Australia

Reply from Compare the Market Australia
Had not used this before and was very happy with the insurance comparison premiums

Reply from Compare the Market Australia
The girl that l spoke to guatentee that she would cancel the budget policy. I told her that Budget rang before she did . I also told her that I gave Budget my credit card details- she stated that as soon as she got off the phone with me that she would cancel the Budget Policy and that no money would be debited from my credit card.The following day the money was deducted.So when a person doesn’t do what they say they’re going to do- leaves me only one option,cancel my policy with compare the market.

Reply from Compare the Market Australia
The person whom I spoke to was professional and knowledgeable

Reply from Compare the Market Australia
Good service, got the best home contents insurance to cover my needs.
I’m happy with the ease of insuring with budget direct

Reply from Compare the Market Australia
It was good to be able to talk to some well informed advisers and get good information. The experience has saved me some valuable time and money.

Reply from Compare the Market Australia

Reply from Compare the Market Australia
annoying follow up emails even when i have gone to the insurance offered and clicked thru. A lot of information doesn't seem to be passed to the insurer asIi always have to re-enter some of it.
Then you get annoying emails saying please give us a review all the time.

Reply from Compare the Market Australia
The person I talked to was really good. They made everything clear and easy to understand. Best person I’ve ever dealt with on the phone.

Reply from Compare the Market Australia
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