Compass Point Reviews 9

Reply from Compass Point

Jun 9, 2026

We're delighted to hear that you're enjoying your magnifier glasses and that you've continued to choose Compass Point for your orienteering equipment over the years. It means a great deal to us that you've returned for multiple purchases and have found our service friendly, helpful and efficient each time.

Thank you for your recommendation and for supporting an independent specialist retailer. We truly appreciate your continued trust and look forward to helping with your future outdoor and orienteering adventures.

Best regards,

Compass Point Team

Reply from Compass Point

Jun 9, 2026

Thank you for taking the time to leave us a 5-star review, Vytautas.

We're delighted to hear that everything was on point and that you loved your experience with Compass Point. Providing reliable service, quality outdoor and orienteering equipment, and helpful support to our customers is always our goal.

We really appreciate your feedback and look forward to helping you again in the future.

Best regards,

Compass Point Team

Reply from Compass Point

Jun 8, 2026

Hello Chris,

Thank you for your review.

We have reviewed your order and can confirm that two Moscow Model 2 wrist compasses were supplied exactly as ordered.

Your review states that you received "one 2L and one 3L". In Moscow's product range, these are different left-handed thumb compass models, whereas your order was for two Model 2 wrist compasses.

Had a 2L and a 3L actually been supplied, the products would have been visibly different thumb compass models and would not have matched the wrist compasses ordered.

We have checked our records and can confirm that two identical Moscow Model 2 wrist compasses were supplied. We also contacted you directly to discuss the matter and remain happy to review any photographs of the items received.

Kind regards,

Compass Point

Reply from Compass Point

Jun 4, 2026

Thank you for your review.

We're pleased to hear that you were happy with our prompt service. We work hard to dispatch orders quickly so customers can get their equipment when they need it.

Thank you for choosing Compass Point, and we look forward to serving you again.

— The Compass Point Team

Reply from Compass Point

May 19, 2026

Thank you, Richard, for your kind review.

We are very pleased to hear that you were happy with our service and found our advice helpful.

We appreciate your support and hope to assist you again in the future.

Kind regards,
Compass Point

Reply from Compass Point

5 days ago

Hello Laurissa,

We are sorry to hear that you were disappointed with your experience.

Having reviewed our records, we can confirm that this order was fully refunded. We appreciate that the delay in receiving the item was frustrating and understand why you chose not to wait any longer.

Compass Point has always aimed to resolve delivery issues fairly and promptly, and in this case the order was refunded in full so that you were not left out of pocket.

We apologise for any inconvenience caused and wish you all the best.

Compass Point Team