Comviq Reviews 

2,361
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Really negative experience with Customer service. I wanted to switch to another provider and called customer service to ask if I need to cancel my subscription with Comviq. The person on the phone was... See more

Rated 1 out of 5 stars

Bunch of crooks. Astonishingly poor customer service, lies and deceit, refused to make accessible concessions regarding cancellation. Don't listen to them - you don't need to phone to cancel. Sen... See more

Rated 1 out of 5 stars

I've put autodebit fro my invoice payments, still they keep on sending reminder fees. On top of that, it is impossible to reach out to customer service. Bot are useless, options to choose from on phon... See more

Rated 1 out of 5 stars

Very unclear about their cancellation policy, then we ask their Support and we get an answer, that is wrong. We have screenshots of that. They charge us for a month extra without we are not subs... See more

Company details

  1. Telecommunications Service Provider
  2. Mobile Network Operator
  3. Phone and Internet Service

Information provided by various external sources

Ring med Comviq kontantkort och slipp både oförutsedda fakturor och långa bindningstider. Med Comviq kontantkort betalar du bara för det du ringer!


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1.3

Bad

TrustScore 1.5 out of 5

2K reviews

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No recent history of asking for reviews

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1.3

All reviews

(2,361)

293 reviews in the last 12 months

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Rated 4 out of 5 stars

I recharged twice a number and only …

I recharged twice a number and only should be recharged one time but some hypothetical reason using their website when I tried to recharge to another number it charged to the first number instead to second number.
I called customer care. I did not go anywhere with that girl poor customer service and told me the rules is not disclosed to the public regarding decisions whether she can refund to my credit card or transfer. But as good will from her part sh will refund me 28kr instead 55kr.. I was not happy so I asked to speak with her supervisor... Fair enough, Maria the supervisor fixed the problem and refunded the full amount. Tnough, I emphasized that girl must go for training.
Thank u Maria

September 29, 2017
Unprompted review
Rated 1 out of 5 stars

Comviq is the worst

Comviq is the worst. I recently changed from Tele2 Sverige to Comviq. A guy from Tele2 Sverige put my order on a price which comviq denied later and said that guy from Tele2 Sverige has nothing to do with us. So be careful. Such a big scam. And let me tell you they are the same company but they don't agree with this. I am student and sent my student card to comviq to register me as a student, I got a reply from comviq saying that I am now registered student in the system. But I got no student discount in my bill and when I talked to the customer service they say, they don't know who has sent this email from comviq. They say don't accept me as a student. Even they denied the email sent from comviq. Worst customer service and worst calling quality.

August 8, 2017
Unprompted review
Rated 1 out of 5 stars

very negative experience

Hi
I have a very negative experience with Comviq. Be aware, that if you owe them something, they would not even send you a reminder (although they tell that they do). They will send your case to Kronofogden directly. So you will need to pay huge fees and even can get a mark in your credit history for a 100 sek bill! I was a customer with them for longer then 3 years. And now I will cancel all my numbers with them, so that they do not get a penny.

March 6, 2017
Unprompted review
Rated 1 out of 5 stars

Bad internet

Net connection is so much bad that it doesn't work at all on the train. TOTALLY waste of money!! It sucks, stop fooling people pleade. We earn money by working hard and you kust seem to eat up out money even without goving the service what we have paid for.

January 21, 2017
Unprompted review
Rated 1 out of 5 stars

Never buy an Iphone from comviq - if something goes wrong with the phone the service is lausy

Comviq - has a very bad service: The Iphone 6s I bought from Comviq hasnt worked for 4 months. When I call them I normally wait in line in average for + 15 minutes, then when I get through I have to answer the same question all over again - they dont keep a history on the phone.... Now after calling them + 5 times and receiving several new sim card etc - nothing ever worked - then I send it for service (they dont have stores so you have to send by mail). After + 2 weeks I get it back. Then when it gets back from repair and (they write it should work after repair) then it still doesnt work...! (it cant connect to internet, receive phonecalls or call other phones) I phone them again now and want to send a written complaint - the "Kundservice" tells me it is not possible to email them,but that I can kindly still keep paying the 455 SEK a month for a non-functional phone. This is the worst service I ever got from anyone - both from buying phones or any other product - ever!

December 20, 2016
Unprompted review
Rated 1 out of 5 stars

Bad services and un trusted companie

I ordered iPhone 7plus in 19/9/2016 and the date of delivery was from 4 till 5 week after 6 week the Seend sms that will delight more 4/5 weks so i think i will get my phone after iPhone 8 in the market
It to bad experience the company they have to be anest from the bigging about the time and price

October 22, 2016
Unprompted review
Rated 1 out of 5 stars

The worst connection I have ever met!:(

Already one week I'm trying to reach one person in another country, no connection at all, if I reach her, our conversation stops after every 3 minutes ant starts over from the beginning like recordplay, I need to recall and of course pay for every connect. When I call to mobile phone all I hear is FAX starting... Comviq are you kidding? No really this connection is one of the most horrible operators, level not even zero but somewhere minus 100, I will definitely change provider and all my friends as well. Customer service doesn't help, just writing down problems which you have and this is it. You should not even try give your services to people if you are not able to even make at list ok connection.

March 21, 2015
Unprompted review
Rated 1 out of 5 stars

Comviq sucks in every single way

Poor signal in the countryside. Slow internet. Poor customer service.
They might or might not sent an invoice to a few weeks ago. Any how, I never received any invoice from them. A couple of days ago I suddenly received an invoice, together with a debt interest fee. Come on, I didn't receive the original invoice, if they actually sent out. How was I supposed to pay an UN-SEEN invoice. Contacted customer service but they just kick the ball.
What a crappppppppppppppppy company this is!

April 10, 2014
Unprompted review
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