Confetti never delivered. No response from emails/calls to customer service. Had to buy confetti last minute from Amazon. Had to reclaim money through credit card company. Terrible experience.
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See what reviewers are saying
Placed order 8 days ago - took the money but then nothing. Site says 'based in Cirencester' but buried in contact details is a Gloucester domestic address and a mobile number that goes unanswered. E... See more
I purchased and paid for 4 personalised cheese boards in Aug. Was promised delivery in 10 days, with slight delay due to waiting on packaging. After 30 days called Ashleigh who said oh good I am glad... See more
Very poor customer service ordered 23rd June on the 30th it should have been next day delivery... im still waiting emails and calls get ignored I sent a txt message and suddenly got a reply that she's... See more
Company details
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1.1
Bad
634 reviews
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so many options
so many options, a great sale! good quality products!
September 9, 2020
Unprompted review
Website is very easy to use and when…
Website is very easy to use and when items arrived they were reasonable quality for the price. My complaint is that every time I contacted them the customer service department took 4-5 days to reply to my emails rather than the 1-2 days stated on the website. Also, my parcel took 17 days to arrive rather than the 10 days quoted, they should change courier!
September 7, 2020
Unprompted review
I'm only giving you one star because…
I'm only giving you one star because you have sent me this review and I havent received my order. Which i paid extra for for a quicker delivery
September 6, 2020
Unprompted review
Reply from Confetti/shop
Hi Diane, please contact confettishophelp@weddingstar.com with your order number and they will be able to assist you and give you a status update on your order.
great timing from order to delivery.
September 3, 2020
Unprompted review
Quick delivery and great product!
August 31, 2020
Unprompted review
I ordered Paper Napkins for my…
I ordered Paper Napkins for my Daughters wedding and they came in time and I am do happy with them, so would reckomend this company to anyone
August 28, 2020
Unprompted review
Highly Recommended
Great quality product (as always from Confetti Shop!). Highly recommend; great size and quality, exactly what i was looking for and arrived in a timely manner.
August 25, 2020
Unprompted review
Not as it seems
I am so incredibly disappointed with my purchase. I purchased the knife and cake server set and had personalisation added, the image did not show any engraving already present on the knife only upon receipt on the same side as my personalisation, “stainless steel” was engraved deeper than my own message so unfortunately I cannot use the items for my event as the whole point was to have close up photos but it looks terrible as the first thing you see is “stainless steel” etched into the knife. Had this been apparent in the images advertised I would not have purchased.
August 18, 2020
Unprompted review
Speedy and quick service items…
Speedy and quick service items delivered were also delivered way before the estimated delivery time frame. These make beautiful wedding favors and the finish is stunning.
August 11, 2020
Unprompted review
My first and I think my last time that…
My first and I think my last time that I will purchased from Confetti. I brought a face mask that was overpriced and made for a small child. I have a small face (as a adult lady) and the mask does not fit right. I would also advise that you don't pay for the express delivery, as this took just as long as the standard delivery. Really disappointed.
August 1, 2020
Unprompted review
3 tier cardboard cake stand
Excellent product would definitely buy from this company again
July 13, 2020
Unprompted review
Quality of good is good but delivery…
Quality of good is good but delivery and customer service are diabolical . Allow plenty of time for delivery. I ordered goods on 26/6 and paid extra for express delivery and on 11/7 I still have not received them. No response from customer service either
July 10, 2020
Unprompted review
Shot glasses arrived promptly
Shot glasses arrived promptly
Really pleased with them good solid shot glasses
June 23, 2020
Unprompted review
Order took about 3 weeks
Order took about 3 weeks, had to chase, then got a message half was unavailable so not included, no alternative offered- bubbles..?? Very disappointed..!!
June 17, 2020
Unprompted review
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