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Rated 1 out of 5 stars

This operator is extremely bad, they always have delays and if they are on time, it’s very rare. The operation seems severely under resourced in Haarlem.

Rated 1 out of 5 stars

How long have you been operating in Netherlands with Icy roads? Probably forever, you bus line sucks, private companies sucks as usual and still you have to pay a huge amount of money for such compani... See more

Rated 1 out of 5 stars

1 star is a generous rating for this poor incompetent excuse the connections bus company call “service”. I was left stranded for 2 whole hours on a dark winter night because three 64 busses decided it... See more

Rated 1 out of 5 stars

The worst! When im just about to approach the entrance of the bus, the driver, avoiding looking at me in the face, just close the door and drives away 2 minutes earlier than the time written on the bo... See more

Company details

  1. Transportation Service
  2. also in
  3. Bus and Coach Company
  4. Bus Company
  5. Taxi Service

Information provided by various external sources

CXX - Reiziger


Contact info

1.4

Bad

TrustScore 1.5 out of 5

251 reviews

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1-star

No history of asking for reviews

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1.4

All reviews

(251)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company should not be existing

Everytime I think I cannot get more negatively surprised by this company, I realise I can...shame for such a country like Netherlands to offer this poor public trasport services! They are already overpriced and on top of that they rose prices even more! Every now and then there is a strike for some reason, today for example again no buses for 45 min, but tickets everyone has to pay, no refunds no one to complain to, unbelievable. THE WORST IN THE PLANET EARTH!!!!!!!!!!

January 18, 2023
Unprompted review
Rated 1 out of 5 stars

Get it together

What’s wrong? Literally EVERYTHING. The busses aren’t coming on time EVER. They are too late or too early. Oh! And sometimes they don’t even show up, HOW MUCH FUN IS THAT?!!! They don’t stop where needed, or some bus drivers like to stop on the most random places, so they can check their phone :) Can’t tell you how many times I’ve missed my train because of it. Look, if I wouldn’t have to wait too long for the next bus, I wouldn’t even bother. The problem is that the busses come only once a hour, so for them not to show up is honestly ridiculous. And don’t even get me started about the prices, because that’s just unbelievable. You all want raises but literally for what? What did people, who can only use your busses, ever did to you? Just do your job.

November 28, 2022
Unprompted review
Rated 1 out of 5 stars

I cannot chose 0 star

I cannot chose 0 star. Driver not polite, he prefers to smoke his cigarette instead of being on time. I missed an appointment and paid a cancellation fee because of his 15min break in front of everyone in the bus waiting for the departure. (Bus 357 on May 12th at 18:00 at Elandsgracht station)
What a company! Dutch company actually… it make sense!

May 12, 2022
Unprompted review
Rated 1 out of 5 stars

i wrote them a letterthat i dont have …

i wrote them a letterthat i dont have a copy of my two months abonoment for februari and maart . what they did? they sent me 3x or 4x copy of januari factuur! i already told them a thousand times that i need feb and march. i told them i am really disappointed and now i have not gotten any reply from them. really disappointed.

April 26, 2021
Unprompted review
Rated 1 out of 5 stars

I just got back from my business trip…

I just got back from my business trip from Amsterdam and still can't believe how unpleasant was my encounter with your Amsterdam 3 days Travel Ticket. I ordered voucher on 21st June, on the voucher states that I should claim my ticket at AKO bookshop. AKO bookshop staff claims that they not issuing tickets anymore. Staff sent us to red minivan outside that sell day tickets, but staff had no clue about voucher as well. In the end wasted and hour just to be told to buy a new one. According your terms statement e tickets are not refundable. So now i am left with useless voucher that cost me 28 eur.

June 25, 2019
Unprompted review
Show reviews in all languages. (251 reviews)

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