Conservation Construction Reviews 61

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

We have done business with this company two time before this last experience. We came back to them because we liked their windows. This past experience was totally different from the past two. The... See more

Company replied

Rated 3 out of 5 stars

The windows work well and appear to be living up to the billing but the windows were left very dirty along with the ground outside of the new windows from material which fell down during the replace... See more

Company replied

Rated 1 out of 5 stars

I called these individuals to get replacement windows at my daughters house. I am managing the project but as my daughter owned the house they insisted that we both are there to talk to them when the... See more

Company replied

Rated 4 out of 5 stars

The sales process was straight forward with competitive pricing for the vinyl frame windows and sliding doors. We have had two installs, front half, then the back half this year. The crews complete... See more

Company details

  1. Window Installation Service
  2. Siding Contractor

Written by the company

Window and Door Replacement Company Since 1989.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

61 reviews

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Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service! We called about a problem with our sliding door not operating well and they responded immediately. Our door was fixed to our satisfaction and they continued to follow up with us to make sure all was working well.

June 28, 2019
Unprompted review
Rated 5 out of 5 stars

Recommended

Overall experience was good. Process was seamless from purchasing to installation and closeout of the city permit. Highly recommend Conservation construction for a window replacement job.

June 17, 2019
Unprompted review
Rated 5 out of 5 stars

I love my new doors!!

My experience with Conservation Construction was awesome. All of the professionals in the process were very professional.

May 23, 2019
Unprompted review
Rated 4 out of 5 stars

Overall we were very satisfied

Overall we were very satisfied with the whole process of the purchase and install of our windows, we did have a window that wasn’t measured correctly so we had to reschedule for that to be installed. I can say that we’ve seen a significant difference in our heating bill over the winter month

May 16, 2019
Unprompted review
Rated 4 out of 5 stars

Only thing I have noticed is that the…

Only thing I have noticed is that the window were not caulked on the inside and the new window frames were not as nicely constructed as I would have liked. The product itself is good.

May 16, 2019
Unprompted review
Conservation Construction logo

Reply from Conservation Construction

Thank you for the review – we will have our Service department reach out to you with regards to the caulking!

Rated 4 out of 5 stars

Nice job

They explained everything very well and stayed in good communication through the whole process.

May 13, 2019
Unprompted review
Rated 4 out of 5 stars

Good windows, but pressure sales approach.

The windows are great, but the sales tactics are not. It is best to get multiple quotes to before making a major purchase like windows. We did our research and knew the companies we wanted to look at, but Conservation Construction would only give you the better price if you decided to go with them on the day of your estimate. That is a crappy way to do business. Also the 18 month financing company used didn't require you to pay the appropriate dollar amount to avoid the no interest deal, making it very easy to not achieve the 18 months no interest, which would add a tremendous amount of interest on top of the cost of the windows!

May 12, 2019
Unprompted review
Rated 5 out of 5 stars

First phase of window replacements

Sales process was simple and honest, windows arrived before the deadline, and installation was clean and well done. Prices were great too. This was our first phase and we'll certainly use them for phase II and III as well.

May 10, 2019
Unprompted review
Rated 3 out of 5 stars

The windows work well and appear to be…

The windows work well and appear to be living up to the billing but the windows were left very dirty along with the ground outside of the new windows from material which fell down during the replacement. Unfortunately this caused my dog to get into material that it should not have causing it to get very sick. We were also finding broken glass in our front garden and drive way for several days after the install from an upstairs window which was broken when being swapped out.

Good windows but the install left something to be desired.

May 9, 2019
Unprompted review
Conservation Construction logo

Reply from Conservation Construction

Hi Josh –
We are sorry to hear about your concerns with the clean up after installation. We do have a completion form from your installation that states that all trash / debris were cleaned up to your satisfaction; and according to our records we were not contacted about any issues with regards to clean up.

Regardless, please know for the future that you are encouraged to contact us with any issues before, during, or after your installation and we will ensure that they are taken care of promptly. Please reach out to our office if there are still items that need to be addressed from this installation, and we will get them resolved for you. We appreciate your business.

Rated 5 out of 5 stars

Continued satisfaction

We've had our Conservation Construction windows installed now for over ten years and the windows are holding up quite well. We continue to recommend Conservation Construction to friends and neighbors. To our knowledge, all of our friends who have utilized this company have been pleased with the results. Thank you to Conservation Construction for being and honest company with a great product!

February 2, 2019
Unprompted review
Rated 5 out of 5 stars

Great so far

Great so far. Install was uneventful.

December 1, 2018
Unprompted review
Conservation Construction logo

Reply from Conservation Construction

Thank you!

Rated 5 out of 5 stars

Conservation Construction has been very…

Conservation Construction has been very easy to work with and their customer service is exemplary.

December 1, 2018
Unprompted review
Conservation Construction logo

Reply from Conservation Construction

Wonderful Review! We Appreciate Your Kind Words!

Rated 5 out of 5 stars

Conservation Construction is a terrific…

Conservation Construction is a terrific local company. I love my windows and the people and their customer service is great. Highly recommend

November 27, 2018
Unprompted review
Conservation Construction logo

Reply from Conservation Construction

Thank You So Much For This Stellar Review!

Rated 1 out of 5 stars

Require you to work around their schedule and don't show up

I called these individuals to get replacement windows at my daughters house. I am managing the project but as my daughter owned the house they insisted that we both are there to talk to them when the visited. I arranged our schedule and took out time on a Saturday morning (10/20/18). No one showed up and no one even called when I had left my cell number with them. i called them and left two voice mails. Now it is Monday morning and still no call. Skip these guys as they simply don't care.

October 22, 2018
Unprompted review
Conservation Construction logo

Reply from Conservation Construction

We do apologize Mr Forstek for any inconvenience we may have caused you sir. Our estimates are free there is no obligation or cost, the only thing that we ask is that we can meet with all homeowners at the same time to make sure that every person is on the same page and this also helps for the sake of saving everyone time and energy as well as to make sure that we get the right information to you correctly the first time. All of our products are custom built with many different options that have distinct benefits and price points; it is very difficult to give accurate pricing in a timely manner without having all parties involved in the evaluation. However the biggest reason that we ask to meet with all homeowners is because we have had too many bad experiences with secondary owners that were not involved initially and were not happy with the end result due to a design or color scheme. Our company has always thrived by word of mouth references and it is imperative to the success and growth of our business to make sure that all customers are pleased. Because of this we have found ourselves replacing brand new products that were just installed to appease the homeowner that was never originally involved. Again we do sincerely apologize for any inconvenience; we do make ourselves available 6 days a week morning to evening up to 8pm for free estimates. We hope that you will reconsider allowing us to earn your business at some point if and when the timing is right. We offer superior products that can save you money and protect one of the biggest investments (your home) that most people will ever make. If you were to look at all of our reviews online you would find that we have thousands of satisfied customers who are very inclined to recommend our products our service and our company. We also tried to explain this to Natalie but she hung up on our dispatch agent. We did try to call her back but the call went straight to voicemail. At this point we assumed that she was no longer interested.

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