For the last 3 employees who we have needed to obtain CSCS cards we have had issues. Staff pass the test, they have correct Level 1 H&S, all forms are completed and money paid, but they do not proces... See more
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An absolutely rubbish company. Passed test back in November and despite literally calling every week still no card - they lie to me tell me it's on it's way and still nothing. They say they will cal... See more
Company replied
Trained and Dumped with No explanations. Guess they used us to collect Government grants and shut down the company. We’re now left High and Hopeless. Someone must be held responsible for this!
Company details
- Training Centre
- Career and Education Provider
- Certification Agency
- Construction Company
- Helpline
- Training School
About Construction Helpline Ltd
Written by the company
We are committed to quality training
We maintain an excellent level of quality training through a series of stringent audits from awarding bodies and sector governing bodies in our mission to continually improve our standards that we offer to both learners and employers. What sets us apart is our robust and sustainable quality framework that has been commended by our partners and forms the basis of our training offering.
Free Government Funded Construction Training
At Construction Helpline we offer free, Government funded construction training, giving people the opportunity to build up sector-specific skills and fast-track to an interview with an employer.
All our construction training courses are fully funded and are free for learners. If you’re looking to upskill or reskill within a specific area in the construction industry, then our funded construction training could be the perfect choice for you.
Apply for our current courses
- London - Carpentry, Painting & Decorating, Site Supervision OR Construction Management
- Surrey - Insulation Knowledge
- Devon - Site Supervision
- Liverpool - Site Supervision OR Construction Management
- Lancashire - Site Supervision OR Construction Management
- South Yorkshire - Site Supervision, Contracts & Project Management, Domestic Energy Assessing, Retrofit Co-ordination & Management OR Construction Management
Apply for our Free Government Funded Construction Training
Our CITB courses
As a recognised ATO (Approved Training Organisation) from CITB, Construction Helpline are delivering Site Safety Plus (SSP) courses designed to give all levels of construction workers a means to progress in their career, while maintaining a safe workforce. Whether you are a construction operative or manage construction projects, we have a range of courses that will help you take the next step in your career!
Our Construction NVQs
We also provide a wide range of industry-recognised construction NVQ courses, ranging from level 2-7 in industry-demanding trades. So whether it is Site Supervision, Plant Operations or Construction Management, we have a course for you! And with flexible payment plans available, we provide an affordable route into construction that will allow you to complete your course without any worry regarding affordability.
Discover and book onto our Construction NVQs
Health and Safety Courses
Health and safety are two of the most important things to account for within a workplace. Nowadays, even the most qualified and well-trained professionals are not aware of health & safety protocols or procedures when working. A possible solution? Complete one of our Health and Safety Courses in order to get a certification and promote safety and reduce risk.
A certification from a health and safety course acts as proof that those who wish to work in any industry, whether that’s on a construction site or in an office space, have been properly trained in the health and safety of their respective work environment and hold industry recognised qualifications. Ultimately, taking a health and safety course ensures that working individuals are suitably trained and qualified for the job.
Book Now! Online and Classroom-based Health and Safety Courses
Contact info
Unit 1, Batsworth Road, Mitcham, CR4 3BX, London, United Kingdom
- 0207 199 9800 | 0333 344 7657
- support@constructionhelpline.com
- www.constructionhelpline.com
2.5
Poor
1K reviews
Replied to 34% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Construction Help Line have been here…
Construction Help Line have been here for me ever since I speak to one of the colleagues. I think Elizabeth have now got my blue card and I’m looking forward to complete the Gold Card in future.
October 1, 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
The teacher Wes gray I am plesdt with…
The teacher Wes gray I am plesdt with it all
September 26, 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
Tutor was excellent and the course was…
Tutor was excellent and the course was very informative.
September 16, 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
Good experience and professionally …
Good experience and professionally done Thanks
September 16, 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
I had a good experience with my course
I had a good experience with my course
August 30, 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
brilliant service definitely recommend
brilliant service definitely recommend
August 28, 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
Great communication throughout and the…
Great communication throughout and the venue for the 1 day (3hours in total) was easy to find and park! Abit pricey for what it is but they do what they say on the tin.
August 28, 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
Arrived and the gent host the course…
Arrived and the gent host the course was brilliant. The course itself was interesting. Very easy and very welcoming
August 27, 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
Instruction very clear and felt good…
Instruction very clear and felt good briefing before helped and good experience will send other guys who work for me on same course when required
August 2, 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
It was made more fun by having the…
It was made more fun by having the group all participate in discussion instead of having us just listen to the information being given and take it in
August 2, 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
Absolutely appalling service
Absolutely appalling service. CSCS Couse taken on 24th January 2024 and card still not issued!! Phoned at least 5 times and always same answer 'Will be next week, sorry we have a backlog'. WHAT 7months backlog ?? Make a wise choice and go direct via CITB site.
Emailed response is same ' Now we have forwarded your CSCS card application to the card processing team to be processed it soon'
CITB have no record of application.
July 26, 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear customer,
Thank you for your feedback. We apologize for any inconvenience caused during your application process. We take all feedback seriously and appreciate your review so we have reviewed our policies and procedures to ensure that our team is educated and up-to-date on the application process. We would like to inform you that your card has been issued on 29-07-2024 as discussed on 25-07-24 with you and it should have been delivered.
Regards,
Construction Helpline Team
Great customer service from Elizabeth…
Great customer service from Elizabeth Watson and good tutor. Got my new lvl3 and I am about to apply for gold card after attending the bootcamp.
May 30, 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
course help
Very nice customer service team they gone through with my queries and sorted the exam page
July 18, 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
Good customer service for my exam page…
Good customer service for my exam page setup, they were very polite with me , thank you very much guys
June 27, 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
Check your records this sums up this…
Check your records this sums up this company says they have no record of my cscs card check Anthony and to reply in June when problems were in January tells it all DONOT USE THIS COMPANY you'll regret it
June 10, 2024
Unprompted review
This business is extremely frustrating
This business is extremely frustrating.
They are trying to deliver bootskill camp courses in the UK but their staff barely speak English.
If you ask a simple question it will confuse them and they will attempt to side step it.
They have no idea what they are doing. They call the same people to enroll multiple times and ask the same bunch of questions.
I am not sure if another company delivers the actual course but if so their outsourced call centre is an absolute catastrophe of a mess. Utter shambles.
They have no idea what postcodes they support, qualified me to enroll several times. Then called hung up, called again to then out me on hold because they didn't know their own course names. Then finally after wasting another hour of my time said they didn't provide courses in the area they previously said they did and asked me to fraudulently out someone else's address down as my own to get funding.
Utter joke. Do not use.
May 10, 2024
Unprompted review
What an absolute joke of a company
What an absolute joke of a company, complete scam!
June 10, 2024
Unprompted review
they helped everything setting up the…
they helped everything setting up the exam and tech problems
June 13, 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
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