Construction Worker SupportReviews 

723
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 449 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, making the process smooth and stress-free. Many people highlight the excellent customer service, noting quick response times and efficient handling of their queries and applications. The booking process is frequently described as easy and straightforward, with individuals appreciating the clear guidance and support provided. However, some customers also noted issues with unexpected fees for cancellations or applications that were not yet processed, and felt that communication was sometimes ignored or misleading. A few other people also felt that the company acts as an unnecessary middleman, charging significantly more than direct booking options without providing commensurate value.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, friendliness, and... See more

Service

Customers had positive experiences with service, often highlighting its efficiency and helpfulness, making... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of the... See more

Response time

Consumers find response times to be very positive, with many reviewers highlighting the quick and efficient... See more

Booking process

Users describe positive interactions with the booking process, often highlighting its ease and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Due to a technical issue, I was unable to proceed using the App, so I called and spoke with Anna James. There were no long wait times or passsing from agent to agent. Anna got straight on with sorting... See more

Company replied

Rated 5 out of 5 stars

My CSCS card was about to expire, so I contacted support for help. Joseph Smith was very helpful, professional, and made the whole process quick and easy. He explained everything clearly and helped me... See more

Company replied

Rated 5 out of 5 stars

Thanks alot construction worker support team for guiding me through applying my cscs card. It was a smooth process with you guys. Especially I really wanna thank Lucas Parker for solving and helpin... See more

Company replied

Rated 5 out of 5 stars

The website gave clear and concise information when booking my managers and professionals CITB Health &Safety course. Any queries or questions I had were answered in a polite and professional manner b... See more

Company replied


Company details

  1. Career and Education Provider
  2. Apprenticeship Center

Written by the company

construction training proivders


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

723 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(723)

439 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Stefan Robinson. From start to finish, he was professional, knowledgeable, and incredibly supportive throughout the process of obtaining my CSCS card. He explained everything clearly, guided me through each step, and made what could have been a stressful process feel straightforward and hassle-free.

Stefan was always responsive, patient, and willing to answer any questions I had. Thanks to his expertise and dedication, I was able to obtain my CSCS card successfully and with confidence.

I highly recommend Stefan Robinson to anyone needing help with their CSCS card or related services. Outstanding service and a genuine commitment to helping people succeed.

June 10, 2026
Unprompted review
Construction Worker Support logo

Reply from Construction Worker Support

Hi Saad, thank you for your fantastic review.

We're delighted to hear Stefan made your CSCS card application straightforward and stress-free through his professionalism, patience, and clear guidance. Your recommendation means a great deal to us, and we'll be sure to pass your wonderful feedback on to Stefan.

Thank you for choosing Construction Worker Support, Saad.

Rated 5 out of 5 stars

Many thanks to Hannah Mayers and all…

Many thanks to Hannah Mayers and all Team for the great work!

June 8, 2026
Unprompted review
Construction Worker Support logo

Reply from Construction Worker Support

Hi Veselin, thank you for your kind review.

We're delighted to hear Hannah and the team provided you with such a positive experience. We'll be sure to share your appreciation with them.

Thank you for choosing Construction Worker Support, Veselin. We truly appreciate your support.

Rated 5 out of 5 stars

Oscar and the team couldn't have been…

Oscar and the team couldn't have been more helpful. Would highly recommend

June 5, 2026
Unprompted review
Construction Worker Support logo

Reply from Construction Worker Support

Hi Paddy, thank you for your wonderful review.

We're delighted to hear that Oscar and the team were able to provide the support you needed. Your recommendation means a great deal to us.

Thank you for choosing Construction Worker Support, Paddy, and we wish you all the best.

Rated 5 out of 5 stars

the response was quick and smooth

the response was quick and smooth, my agent Jonathan Roberts as very proactive and efficient, helpful and professional I would recommend this company.

June 8, 2026
Unprompted review
Construction Worker Support logo

Reply from Construction Worker Support

Hi Stephen, thank you for your kind feedback.

We're pleased to hear Jonathan provided quick, proactive, and professional support throughout your experience. We'll be sure to pass your comments on to him.

Thank you for choosing Construction Worker Support, Stephen, and for your recommendation.

Rated 5 out of 5 stars

5 Star service

5 Star service, dealt with a Joseph Smith, could not have been any better to deal with

June 8, 2026
Unprompted review
Construction Worker Support logo

Reply from Construction Worker Support

Hi Kev, thank you for your fantastic 5-star review.

We're delighted to hear Joseph made your experience such a positive one. We'll be sure to share your kind words with him.

Thank you for choosing Construction Worker Support, Kev.

Rated 5 out of 5 stars

Andy Williams has been an absolute…

Andy Williams has been an absolute dream today.
He replied immediately to all our queries, in a professional, friendly way. Very competent member of staff.
He informed us each step of the way, what is happening and what we needed to do.
We have been trying for over a year to get sorted and he did it in a couple of hours.
So glad he was there today, instead of a non-answering AI. Maje sure you keep staff like him
Angie & Antony😀

June 8, 2026
Unprompted review
Construction Worker Support logo

Reply from Construction Worker Support

Hi Angela, thank you for taking the time to leave such a wonderful review.

We're thrilled to hear Andy was able to resolve something that had been ongoing for over a year and kept you informed every step of the way. Your kind words about his professionalism and friendly approach mean a lot, and we'll be sure to pass them on to him.

Thank you both for choosing Construction Worker Support, and we wish you all the best.

Rated 5 out of 5 stars

Jake from the construction support team…

Jake from the construction support team was very helpful throughout the process when i required a joint booking for 4 members of my team, He was a pleasure to talk to and what was a somewhat difficult process he done it with calmness and politeness, Jake is an excellent member of your team.

June 8, 2026
Unprompted review
Construction Worker Support logo

Reply from Construction Worker Support

Hi Paul, thank you for your fantastic feedback.

We're delighted to hear Jake was able to assist with arranging bookings for your team and make the process as smooth as possible. We'll be sure to pass your kind words on to him.

Thank you for choosing Construction Worker Support, Paul.

Rated 5 out of 5 stars

Hi,was a pleasure talk with agents who…

Hi,was a pleasure talk with agents who provided all the necessary information for an easier process
Thank you !!

June 8, 2026
Unprompted review
Construction Worker Support logo

Reply from Construction Worker Support

Hi Ilie, thank you for your kind review.

We're pleased to hear our team provided all the information you needed and helped make the process straightforward.

Thank you for choosing Construction Worker Support, and we wish you all the best.

Rated 5 out of 5 stars

My CSCS card was about to expire

My CSCS card was about to expire, so I contacted support for help. Joseph Smith was very helpful, professional, and made the whole process quick and easy. He explained everything clearly and helped me get everything sorted without any hassle. Excellent customer service—thank you!

May 28, 2026
Unprompted review
Construction Worker Support logo

Reply from Construction Worker Support

Hi Tadas, thank you for your wonderful feedback.

We're glad Joseph was able to make your CSCS card renewal quick, simple, and hassle-free. We'll be sure to share your kind words with him.

Thank you for choosing Construction Worker Support, Tadas.

Rated 5 out of 5 stars

A very efficient & speedy process

A very efficient & speedy process. I’m a bit of a techno dinosaur regarding uploading documents & scanning items etc , but the process was made very simple thanks to the patience & explanations of your company representatives, a very high set of standards achieved , thank you especially Joseph smith

June 8, 2026
Unprompted review
Construction Worker Support logo

Reply from Construction Worker Support

Hi Jim, thank you for your fantastic review.

We're delighted to hear our team made the process easy to follow and that Joseph's patience and guidance helped you every step of the way.

Thank you for choosing Construction Worker Support, Jim, and we appreciate your kind words.

Rated 2 out of 5 stars

I don't recommend

I don't recommend.
This is not original website where you have to apply for your cards. Cancellation 24£ . 🤬

June 5, 2026
Unprompted review
Construction Worker Support logo

Reply from Construction Worker Support

Hi Petro, thank you for sharing your feedback.

We're sorry to hear that your experience did not meet your expectations. We are a legitimate third-party support service for CSCS card applications and CITB test bookings, and all of our pricing, services, and cancellation terms are clearly outlined on our website before purchase. Customers are always free to apply directly through the official providers if they prefer.

We appreciate your feedback and will review your comments internally as we continue working to improve our service and communication.

Rated 5 out of 5 stars

Joseph smith was absolutely spot on and…

Joseph smith was absolutely spot on and all staff have been impeccable outstanding service made my life so easy while trying to work thanks and soecial thanks to Joseph smith

May 27, 2026
Unprompted review
Construction Worker Support logo

Reply from Construction Worker Support

Hi Anthony, thank you for your fantastic feedback.

We're delighted to hear Joseph and the rest of the team made the process easy for you. Your kind words mean a lot, and we'll be sure to share them with Joseph.

Thank you for choosing Construction Worker Support, Anthony.

Rated 5 out of 5 stars

Eva from Construction Worker Support…

Eva from Construction Worker Support was helped me with alot of information!thanks!

June 4, 2026
Unprompted review
Construction Worker Support logo

Reply from Construction Worker Support

Hi, thank you for your review.

We're pleased to hear Eva was able to provide you with the information and support you needed. We'll be sure to pass your kind words on to her.

Thank you for choosing Construction Worker Support.

Rated 5 out of 5 stars

It very rare you to find someone so…

It very rare you to find someone so helpful when the phone line you are communicating on is so bad
William jones was not only calm but assured me that we would get my application sorted one way or the other.
He agreed to phone be back the next day which he did and helped me through the process of my application.
I would have no hesitation in using William and his company again
A very happy and impressed p loader

June 2, 2026
Unprompted review
Construction Worker Support logo

Reply from Construction Worker Support

Hi Paul, thank you for such a thoughtful review.

We're delighted to hear William remained patient and supportive despite the phone issues and ensured your application was completed successfully. It's great to know he followed through on his promise to call you back and guide you every step of the way.

Thank you for choosing Construction Worker Support, Paul. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Thank you very much for guiding me…

Thank you very much for guiding me through the CSCS card application process, particular thanks to Bella Smith for being quick, informative and understanding.

June 3, 2026
Unprompted review
Construction Worker Support logo

Reply from Construction Worker Support

Hi Ben, thank you for your kind feedback.

We're delighted to hear Bella was quick, understanding, and informative while guiding you through your CSCS card application. We'll be sure to share your kind words with her.

Thank you for choosing Construction Worker Support, Ben.

Rated 5 out of 5 stars

Good communication.

I got quick response to all my emails,
and customer support (Noah Martin) was super helpful and polite!

June 2, 2026
Unprompted review
Construction Worker Support logo

Reply from Construction Worker Support

Hi Carl, thank you for your review.

We're pleased to hear Noah responded quickly to your emails and provided polite and helpful support throughout the process. We'll be sure to pass your feedback on to him.

Thank you for choosing Construction Worker Support, Carl.

Rated 5 out of 5 stars

Mark Smith went above and beyond again…

Mark Smith went above and beyond again for us here at Keighley Tree Services, we needed to add another operative on a CITB course at short notice and within an hour Mark had arranged this for us. Construction Worker Support is now our favoured provider for our training needs. 5*

June 1, 2026
Unprompted review
Construction Worker Support logo

Reply from Construction Worker Support

Hi Helen, thank you for your continued support and fantastic review.

We're delighted to hear Mark was once again able to arrange your additional CITB course booking so quickly. It means a great deal to know Construction Worker Support has become your preferred training provider.

We truly appreciate your trust and look forward to assisting Keighley Tree Services again in the future.

Rated 5 out of 5 stars

Very helpful

Very helpful, quick responses. All sorted promptly. Thank you, Joseph Smith.

June 2, 2026
Unprompted review
Construction Worker Support logo

Reply from Construction Worker Support

Hi Bart, thank you for your kind review.

We're pleased to hear Joseph was able to assist you promptly and make the process straightforward. We'll be sure to pass your feedback on to him.

Thank you for choosing Construction Worker Support, and we wish you all the best.

Rated 5 out of 5 stars

I had a wonderful experience with a…

I had a wonderful experience with a team of sincere and honest staff. They assisted me from beginning to end in receiving my CSCS GOLD CARD. Their professionalism and dedication made the process smooth and stress-free. I truly appreciate their support and guidance throughout the entire journey. I highly recommend their services to anyone in need of assistance. Thank you for your exceptional help!

June 2, 2026
Unprompted review
Construction Worker Support logo

Reply from Construction Worker Support

Hi Baffour,

Thank you for your wonderful feedback. We’re really pleased to hear that our team were able to support you from start to finish and make the process of obtaining your CSCS Gold Card smooth and stress-free.

Your kind words about their professionalism and dedication mean a lot, and we’re glad the guidance provided made a positive difference throughout your journey.

Thank you for choosing Construction Worker Support, and we truly appreciate your recommendation.

Rated 4 out of 5 stars

Joseph was very helpful in helping me…

Joseph was very helpful in helping me apply for the CSCS card.

June 2, 2026
Unprompted review
Construction Worker Support logo

Reply from Construction Worker Support

Hi Tom,

Thank you for your kind feedback. We're glad to hear Joseph was very helpful in guiding you through your CSCS card application process and made things clearer and easier for you.

Thank you for choosing Construction Worker Support, Tom, and we wish you all the best with your application.

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