Dillan is fantastic! Quick response time, follows up, one of few vendors I can rely on completely. Saves time & money...Great at his job. Truly one of my top sales reps for dependability. Excellent... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have worked with Dan Grover for years. And he never disappoints! He always responds quickly and looks for the closest delivery point. Quality of product has always been consistent. Overall, it's... See more
Company replied
Container and Packaging has always treated my company well. They look for ways to improve your needs and offer better pricing as the quantity rises. I highly recommend this Company. Bird is very kin... See more
Company replied
GJ was a pleasure to talk with and even showed interest in my projects. Every order I've placed with Container and Packaging the process is smooth and easy and everyone who picks up the phone has alw... See more
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Company details
- Packaging Company
- Container Supplier
- Glassware Wholesaler
- Packaging Store
- Packaging Supply Store
- Plastic Wholesaler
Written by the company
Container and Packaging started as a family-owned business and has provided packaging solutions and logistical expertise to entrepreneurs and established companies for over 50 years. In 2018, Container and Packaging became an employee-owned company, with a continued goal of bringing value to businesses through each step of their packaging evolution with expertise, partnerships, buying power, and resources. Headquartered in Eagle, Idaho, Container and Packaging operates multiple strategically located fulfillment centers throughout the country; with deliveries quickly reaching all 50 states and more than 70 countries. From the very beginning, Container and Packaging has built success through one-on-one conversations with customers to discover what they truly need to make products they can be proud of. From start-up to multi-national company, Container and Packaging has the capability to help your company throughout the life of your business. With thousands of unique stock products and access to hundreds of thousands through a nationwide network of vendors and manufacturers, Container and Packaging can get what your product needs. Container and Packaging's reputation has been built on creative solutions and excellent service, listening more than talking, choosing creativity over complacency, and smashing expectations.
Contact info
12601 W Explorer Drive, 83713, Boise, United States
- 800-473-4144
- customerservice@containers.com
- www.containerandpackaging.com
4.8
Excellent
566 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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The customer service was exceptional
The customer service was exceptional. He would look to make sure all aspects would be congruent so I wouldn’t have issues later.
April 17, 2026
Reply from Container and Packaging
Gregory, it sounds like Braden did a great job paying attention to those details. He will be delighted to hear what an impact that made with you. We appreciate your kind words and look forward to assisting you again soon! Thank you!
I was treated with considerable care
I was treated with considerable care! That’s why I continually return my business to Container/pkg!
April 20, 2026
Reply from Container and Packaging
We appreciate your continued support over these years, Teresa. Thank you for sharing your experiences with us.
Reply from Container and Packaging
You are the best, Shaun! Thank you!
Ordering was quick and easy
Ordering was quick and easy. Shipping was on time as promised. Customer service was kind and very helpful. Will recommend!
April 13, 2026
Reply from Container and Packaging
Here in the container business, that could be known as a triple threat. But really, it boils down to loving what you do every day. It means a lot you took a few minutes of your time to give us your feedback and recommendation. We truly appreciate you. Thank you!
Great conversation with the…
Great conversation with the receptionist very nice thank you
April 20, 2026
Reply from Container and Packaging
You are very welcome! Thank you for taking a moment to share your experience, Jonathan.
Great service and helpful to get…
Great service and helpful to get packaging shipped out from one warehouse
April 15, 2026
Reply from Container and Packaging
It's all the little things that add up to make a great experience. We're so happy to know those little things matter to you too. Thank you, Danielle!
Just spoke with Bird in customer…
Just spoke with Bird in customer service. What a great experience. Found them online and she answered my call and took care of my requirements very quickly and efficiently. I had called another supplier just before this and got voice mail so I went on to Container & Packaging and got immediate assistance. The order to them is on the way and they will be added to my bottle supplier list!! Great job Bird!!
April 16, 2026
Reply from Container and Packaging
Wow, we are delighted to be your new bottle supplier! We are glad your online search brought you to us. Bird will be tickled to hear your kind words. She loves to connect with each customer she talks to. We look forward to receiving your order and assisting you again soon. Thank you, Michael!
Bird was personable and super helpful!
April 17, 2026
Reply from Container and Packaging
Music to our ears, River! Thank you!
This was my first time to call & I had…
This was my first time to call & I had the BEST experience!
Lindsey was absolutely amazing in assisting me with placing my sample order. She helped me with several product recommendations for expanding my tallow skincare line & the packaging! I highly recommend Container and Packaging! My Customer Service experience was top tier! 10/10!!
April 17, 2026
Reply from Container and Packaging
Welcome to Container, Jimmika! We are thrilled to hear that your first experience with us was such a positive one. Lindsey will be especially pleased to know she made such a great impression as she loves helping customers find the perfect packaging solutions for their products.
It's exciting hearing about your tallow skincare line! We are happy to be a part of your journey as you expand. If you ever need more recommendations or quotes, we're always here to help!
Customer rep was very helpful and…
Customer rep was very helpful and pleasant to work with.
April 16, 2026
Reply from Container and Packaging
We look forward to assisting you again soon, Joseph! Thank you!
Very friendly and helpful…
Very friendly and helpful representative who made the process easy.
April 16, 2026
Reply from Container and Packaging
We're glad to hear it, Evan! Thank you for leaving a review.
Good selection
Good selection, great quality. Customer service is great, and very fast shipping.
April 14, 2026
Reply from Container and Packaging
Sounds like a home run! Thank you for sharing your experience today, Jesse!
Everything was been so far so good
Everything was been so far so good. I have not opened my boxes yet but everything looks fine and when I open my boxes, I’ll let you know if anything was broken but so far I don’t hear anything so I think everything’s good thank you so much for Mary Rivera.
April 9, 2026
Reply from Container and Packaging
Mary, we are happy to "hear" that your package has arrived undamaged and your order has gone smoothly. Here's to many more years of partnership to come!
Bird was amazing to work with … thank you! 🙏
Bird was amazing to work with … thanks for being an employee owned company in the west! I look forward to a nice working relationship going forward. Thanks, Bird!
April 8, 2026
Reply from Container and Packaging
Thank you for your wonderful review, Bode! Bird is an essential member of our Customer Care team and readying your words will mean a lot to her. We are looking forward to our continued partnership for many more years to come!
Emily went above and beyond to help me…
Emily went above and beyond to help me with my order. She offered me savings and a shipping discount due to the amount of my order. Amazing company and people, thank you
April 15, 2026
Reply from Container and Packaging
Reviews like this make our day. Thank you, Lena! We are overjoyed to hear that Emily went the extra mile in order to get you the best deal on your order. We are lucky to have her on our Customer Care team. Thanks again for your support. We're here whenever you need us!
GJ was very helpful.
April 15, 2026
Reply from Container and Packaging
Aww thank you, Kirk! I will be sure to share your kind words with GJ. She will be thrilled!
Bottle Cap Design
We ordered caps for our essential oils and when you tighten the cap securely, the bottom plastic part of the cap opens outward, kind of like a "skirt", which the comparable cap from our previous supplier did not do. It appears that the plastic is much thinner there than we are used to. Also the dropper piece is half the size of the dropper in the cap we previously used. It does not appear to be hampering the dispensing process in any way, but it just looked odd...not what we are used to.
April 8, 2026
Reply from Container and Packaging
Audre, thanks for your detailed feedback. We're sorry to hear these caps did not meet with your expectations. We understand how differences in design, like the cap skirt and dropper size, can stand out when you're used to a previous supplier. Even though the performance may not be affected, we want you to feel confident in the products you're ordering from us. We would be happy to review this issue further with you. We will have a member of your Account Management team reach out to explore options that better meet your expectations. We look forward to talking to you soon!
Packages were delivered on time and…
Packages were delivered on time and well protected.
Customer service staff were awsome and very knowledgable great job
April 7, 2026
Reply from Container and Packaging
Thank you very much for your feedback, Eunice!
Wonderful people
When ever I contact these wonderful people, I can guarentee I am going to have a happy conversation!!
April 14, 2026
Reply from Container and Packaging
Aww thanks, Shelli! We sure love getting to know our customers and helping them with what they need. Our team will be excited to hear your sweet words. We look forward to talking to you soon!
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