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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff, including tour managers, drivers, and chateau staff, for their exceptional helpfulness, positive attitudes, and ability to create a fun and well-organized atmosphere. Many people appreciate the stress-free nature of the holidays, noting that the company handles logistics, allowing them to enjoy the experience and make new friends. However, some customers also noted issues with the service and user experience. There were instances where accommodation was overbooked or far from the intended location, and some felt the itinerary was chaotic, with rushed add-ons and attractions scheduled on closed days. A few people also expressed concerns regarding transportation arrangements or driving standards.

What people talk about most

Staff

Consumers find staff to be positive. Many reviewers praise the staff for their friendliness, hard work, and... See more

Holidays

Users describe positive interactions with holidays. Many customers report having an "unreal experience" and... See more

Location

Reviewers mention ambiguous feedback about location. Many customers enjoyed the places they visited,... See more

Service

Reviewers highlight ambiguous aspects of service. Some customers praise the amazing and stress-free trips,... See more

User experience

Clients share ambiguous opinions on user experience. Many reviewers found the experience to be incredibly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The best thing about Contiki is the fact that I don’t have to worry about planning a trip somewhere I’ve never been before. I solo traveled so I couldn’t imagine finding my way around a city in a... See more

Rated 4 out of 5 stars

I did this trip as a solo 32 year old and it was exactly what I was looking for: made incredible friends, saw some bucket list sites, and had a great time adventuring and learning about a new culture... See more


Company details

  1. Travel & Vacation

Information provided by various external sources

We’re firm believers that life’s greatest experiences are made better by the people you share them with. That’s why Contiki invented group travel for young people in 1962 and we’ve spent the past 53 years perfecting it. You’ll explore amazing destinations with a group of 18-35 year olds from around the world who share your passion for adventure, good times and creating memories that define what it is to be young, wild and free.


Contact info

4.0

Great

TrustScore 4 out of 5

143 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Japan Unrivalled 2025, my first Contiki Tour.

I tried my first Contiki tour this year and I couldn’t thank Contiki more for the amazing experience. To begin with, our host was super kind, always willing to help. Accommodations, transport and all other included things were all reasonable and great. Meet a lot of cool and nice people in the group I was travelling with. From this experience, I look forward to and am more than happy to do another and possibly even more Contiki tours in the future. I strongly recommend Contiki to anyone looking for group organized trips for young adults.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Icelandic adventure

I went on an amazing tour of Iceland! I enjoyed all the places we stayed and where we visited, the tour guide gave use good info and was really helpful. I also went alone luckily with Contiki I you meet up with a lot of other people from all over the world so I made friends to experience the brilliant tour with them.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Easy breasy!

I loved not having to really plan anything! All the accommodation was set, the transport to and from city centres, the day sheets sent out for what each city had to offer were so clear. It made my first European trip a breeze. I made so many friends! My trip manager, Jamie took the time to ask us individually how we are and if we had questions/ needed help planning our days.

September 28, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money

This 4-day Oktoberfest tour was not worth the money. To begin with, our original hotel was overbooked, and we were placed in another hotel more than 45 minutes away from the festival. We were told that organized coaches would transport us to and from the event, and we were even asked to list who we were traveling with to ensure we were on the same coach. However, when the tour started, no coaches were arranged at all. Instead, we had to rely on public transport, which took over an hour each way, including a 28-minute walk from the station to the hotel — something that felt unsafe, especially when returning late at night due to various strip clubs and derelict buildings especially being a woman walking at night felt extremely unsafe.
We had also paid for an optional bike tour, which was poorly organized. The night before, we were suddenly told to arrive an hour earlier, only to be rushed through the experience. We didn’t stop at several of the planned locations, including the beer hall, due to time constraints.
Another major issue was the Oktoberfest table reservations. We had confirmed with the tour operator before booking that we would have a reserved table. On the day, however, there were no reservations — we were simply told to arrive early and hope to find a spot.
In the end, the only thing we received was accommodation — and even that was far away and felt unsafe. The tour guide was also disappointing. He didn’t keep track of the group, causing some people to miss trains due to poor coordination. He often walked too far ahead, leaving people behind and confused, without giving clear directions or letting us know which stations we were getting off at or what the plan was.
Overall, this tour was disorganized, misleading, and not worth the cost.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect combination of being out in nature and doing very wholesome things mixed with eventful night outs

This has been the best holiday of my life. Perfect combination of being out in nature and doing very wholesome things, mixed with eventful nights out. We had the best trip coordinator, Josh, who made everyone feel seen and always resolved any problems in no time and most importantly, made the time we spent on the bus fly by with a lot of fun activities. Honestly can't recommend this particular trip and Josh more.

August 24, 2025
Unprompted review
Rated 4 out of 5 stars

Contiki is a solo travelers dream!

The best thing about Contiki is the fact that I don’t have to worry about planning a trip somewhere I’ve never been before. I solo traveled so I couldn’t imagine finding my way around a city in a different country alone. A lot of the included experiences and free time add one are cool and a really good way to see and do things you probably wouldn’t have without Contiki.

The most annoying thing about it is the fact that a lot of the time, we would get dropped off somewhere but then would have to find our own way back. It made it difficult because a lot of us couldn’t transfer money to one another due to different countries. It’s also kind of expensive outside of the trip price so just make sure you plan for that.

Besides that, I recommend Contiki to anybody for sure! It was a great experience and I’m gonna miss those 44 people 😭

August 18, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible

Honestly, had the worst trip ever. As someone who has done a contiki before and really enjoyed it, I am very disappointed. I left early, due to the tour guide making me feel so unwelcome and uncomfortable. I would never do another contiki again or recommend to anyone.

August 18, 2025
Unprompted review
Rated 4 out of 5 stars

A True Turkish Delight!

I did this trip as a solo 32 year old and it was exactly what I was looking for: made incredible friends, saw some bucket list sites, and had a great time adventuring and learning about a new culture! I'm a seasoned traveler but this was so nice to sit back and let Contiki handle the logistics so I could just enjoy a holiday and not worry about getting tickets to tours or finding accommodations. Turkey is definitely slept on as a destination, and I loved that the trip was focused on culture and history instead of parties and drinking. We had fun as a group and we were able to also split off and have time to explore solo or in smaller groups. Highly recommend this tour for anyone looking to see incredible places!
The only reason it's not 5 stars is because I think the itinerary could be reworked a tiny bit to allow more time in cool places and cut down on transit days. The driver and tour guide were awesome, but it would be nice to have more of the Contiki energy on the trip. Highly recommend, and want to try other Contiki's in the future!

July 27, 2025
Unprompted review
Rated 5 out of 5 stars

Euro Whirl Plus 2025

My partner & I did the 19 day Euro Whirl + and it was amazing! The + offered us full stay in hotels over hostels which was perfect as a couple. It also had slight more and nicer activities than the standard whirl.
We covered alot of Kilometers and our Guide Rasto matched with our driver Florin were full of knowledge and made our tour very action packed, cant thank them and contiki enough for our time with them.
As a bonus we had alot of included meals and activities right throughout the trip, would definitely recommend if you want to travel in abit more comfort and see all the sites not all the bars 👍

July 13, 2025
Unprompted review
Rated 5 out of 5 stars

Where do I even begin?

Where do I even begin?! This was an experience unlike any other. I have been and will continue to recommend this tour group to everyone I know. This tour of Ireland was so well organized. It resulted in such a seamless week as we made our way through so many incredible cities in Ireland. I loved the optional add-ons. Contiki really picked some phenomenal experiences that made the whole trip just that much more well-rounded and fun.

Special shoutout to our tour manager Evie and our bus driver Barni. They are the dream team. I don’t think any of us could have asked for better. Every day their energy was a perfect 10. I can’t even imagine what it takes to make this all run behind the scenes, but they crushed it!

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great Britain and Ireland Tour

Met so many wonderful people and learnt about so many places. Our TM, Lauren, and driver, Tim were absolutely beautiful and made everyone feel so comfortable on the trip. Can't thank them enough :)

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Richie and Susie trip MVPs

Richie and Susie made the trip amazing. Sweet as the south was an all round fantastic trip filled with so much to see and do. We were so lucky with weather and the group of travelers it was just an unbeatable trip. Would love to travel with Susie and our sweet as the south travel crew again. Highly recommend

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible social travel experiences

I have had amazing experiences travelling the world with Contiki! I’ve been to three continents with this company and had an awesome time on each and every one of my trips! Contiki provides excellent service, organization, and communication before and during the trip. I highly recommend Contiki for travellers wanting to explore the world in a social way.

July 14, 2025
Unprompted review

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