Conveyancing Warehouse Reviews 

Excellent service 5* recommended

Flawless service, almost always got same day replies to queries and Robert proactively kept me up to date.

Strongly recommend!

I found the company very professional and very knowledgeable. They kept me informed at all times and very quickly.
For the service I received I was very happy with the price I paid which I thought to be be extremely reasonable.

From the outset the support and service I have received from Roberts Crossley Solicitors and particularly Alicea McLellan has been absolutely first class.
The selling of my late father’s property has been quite a long and stressful experience with a couple of sales falling through and a number of stop/starts along the way but Alicea has remained enthusiastic and professional throughout.
Her communication skills are excellent and she has constantly kept me updated on progress.
I would have no hesitation in recommending Roberts Crossley Solicitors to others.

Stephen was so great throughout the whole process. Regularly communicated and explained everything thoroughly. Highly recommend.

ABSOLUTE NIGHTMARE!!! We had an issue with the moving date when our buyer wanted to change moving date. Are solicitor assumed it was ok and went on his holiday. There was a further issue which we also wanted investigated and which came back basically saying we've done no wrong. I have requested this to be escalated but up to this point this hasn't been acknowledged even though I've requested it. The whole process with these solicitors has been one of the most stressful times of our lives and continues to be as they unfortunately are not responding! This continues to add more stress to this . But honestly in my opinion this firm doesn't care. I would NOT recommend this firm of solicitors!!!

The whole experience from selling a house to completing on a purchase of a new house, was done efficiently. Communication between ourselves and Alicea were excellent keeping us up to date at all times.

Excellent service provided by Robert for the sale of the house.

Robert sort a sale for me. Very smooth process. Provider me with updates and chased the other side when needed to press the matter along. I highly recommend their services. Thank you.

Very pleased with the service we received from Katy Hutchinson, as it was an unusual purchase. Kept informed all the way . The only reason I haven’t given 5stars is the delay of 3days when chasing an answer to a question. Would definitely use this service again

Excellent service throughout a challenging sales process. I would highly recommend this company - our family has used them 4 times now and have had no issues with their service

We were kept informed at every stage of the process. The cost was much lower than any I've had before. I will use this company everytime.

Selling my mothers flat after probate took a long time due to the buyers chain breaking down. Throughout the process my solicitor was diligent, proactive, and patient.
I was very happy with my overall experience and the service I received.

Alicea was incredible. Always extremely helpful and timely in replying to communication. Would highly recommend.

I recommend this company, they handled our case promptly, professionally, and in my opinion are good value for money.
If needed, I would definitely use them again.

They kept us updated and informed at all points

I had a flat purchase I had an offer accepted on around December time with no chain and vacant with no furniture, and has just gone through at the end of May. It was difficult to tell what was more of a delay from the management company and their solicitors compared with mine, and in fairness I was on holiday for 3 weeks in Chile during Jan time, and Christmas obviously starts with holidays off. I think Stephen was good at answering things on email when I queried things, and appreciate all solicitors are super busy, and I didn't take the priority service. One aspect about Asbestos did drag out for quite a while where I mentioned early on to see if I needed to take samples in the flat itself or not, but the management company kept coming back with reports on the external/the internal (but still outside the flat itself). I think this could have been answered quicker if there was more emphasis on this being an early query with the owner/company so I could grasp how expensive things would be if it turned out I had to remove asbestos, I did also have the issue that my mortgage was getting close to expiry which would have caused some big issues. But then the management company does seem to be pretty poor at communication too upon me trying to contact them. The main reason this didn't get 5 is the ability to communicate was hampered somewhat with email to email sometimes, and difficult to call and get through to anyone, think we only spoke for the authority on exchange so there was less of a personal touch. But again I understand that solicitors need to focus their attention to what they are processing, and the service is cheaper than others who prioritise other qualities, so to some extent I can justify it to 4 stars.

I have now used Robert Crossleys solicitors for my last three moves. They are have been great especially when any legal problems arrive. I would not hesitate in recommending them

This is the third time I have worked with Katie Hutchinson of Roberts Crossley Solicitors to buy or sell a property. Katie is efficient and professional at all times. She responds promptly and timely to requests and is available if you need to contact her in person.
My last sale took longer than expected due to the slow and inefficient practices of the vendors solicitor and Katie provided a sharp contrast and was always pushing and reflecting my best interests.
I recommend Roberts Crossly and Katie wholeheartedly, I find them reasonably priced and no hidden costs added.

Had a great experience with Katy - she was quick to respond, friendly and efficient. Would recommend.