Conveyancing Direct Property Lawyers Reviews 858

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 316 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and professional approach, making interactions pleasant and productive. The service provided is often described as excellent, with many people noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting the company's commitment to keeping them informed throughout the process. However, some customers also noted issues with communication and delays, with a few mentioning a lack of progress and updates, and difficulties reaching the company by phone. A small number of people expressed dissatisfaction with the time taken for their cases to be completed, feeling that the process was unnecessarily prolonged.

What people talk about most

Staff

Consumers generally express high satisfaction with the staff, frequently highlighting their professionalism,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praised the clear, patient, and... See more

Response time

Customers had positive experiences with response times. Many reviewers praised the promptness of... See more

User experience

Reviewers mention positive feedback about user experience. Many customers found the process easy, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am very grateful to Zara-Nicole Davies who has done a fantastic job keeping me informed on our journey, either by phone or email. I would recommend CDP Lawyers 100% easy to use process. I found all... See more

Company replied

Rated 5 out of 5 stars

Cerys from Conveyancing Direct kept us informed. When I would call Conveyancing Direct I would get connected to a human quickly and they would give me an informed meaningful update that was relevant.... See more

Company replied

Rated 5 out of 5 stars

I am greatful to Emma Apandi at conveyancing Direct for the outstanding services she provided for our 1st home purchase. She went above and beyond to assist us throughout the time. As a first time b... See more

Company replied

Rated 5 out of 5 stars

Sam Freeman has been working on mine and my partners first house purchase. We are set to complete in a couple of days and that will mark 11 weeks from having the offer accepted to being handed the key... See more

Company replied


Company details

  1. Lawyer

Information provided by various external sources

Conveyancing Direct Property Lawyers have provided expert legal services to the residential property market since 1992. Trading within a competitive volume market the firm has seen significant growth in recent years. We pride ourselves on a personal service which exploits the latest innovations in electronic communications, the firm is strongly committed to speeding up the conveyancing process through investment in technology and an extensive, customer focused staff training programme. Conveyancing Direct seek to facilitate property sales and purchases with the provision of a professional service which recognises that moving home can be a confusing and stressful event that should be as transparent and brief as possible.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

858 reviews

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1-star

Replied to 55% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Conveyancing Direct - Property Lawyers

I recently instructed Poppy Newcomb of Conveyancing Direct for the sale of my property, and I could not be happier with the service. Professional, knowledgeable, and incredibly efficient from start to finish. What can often be a stressful process was made smooth and straightforward thanks to clear communication. I was kept informed at every stage and Poppy was always on hand to answer questions. I highly recommend Conveyancing Direct to anyone looking for a reliable conveyancer.

April 2, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Poppy Newcomb. We’re pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 5 out of 5 stars

Lisa Hazelton Senior Conveyancing Solicitor

Lisa Hazelton was our Senior Conveyancing Solicitor.

Lisa was very helpful and efficient. E mails and telephone calls were responded to promptly.

The on line application was simple to use .
The conveyancing of our purchase completed within ten weeks which is very efficient.

I would highly recommend Conveyancing Direct , and will instruct them on our next house purchase .

Lynn Robinson

April 2, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re delighted to see Lisa Hazelton recognised in your review. They take great pride in supporting clients throughout the conveyancing process, and your feedback will be greatly appreciated.

Rated 5 out of 5 stars

Thank you so much Claudia Bediako for…

Thank you so much Claudia Bediako for making our purchase easy by doing best in our interest and contacting the lenders on behalf of us when sellers give a deadline for us to exchange contracts.

April 2, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your lovely feedback! Claudia Bediako will be so pleased to hear your kind words

Rated 5 out of 5 stars

Thanks CDPL for amazing job they have…

Thanks CDPL for amazing job they have done for my remortgage. Cerys was outstanding dealing my case. A fantastic swift service i got from here. thank you

April 1, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thanks so much for recognising Cerys’s efforts. We’re proud to have them on our team!

Rated 5 out of 5 stars

I had a really great experience with Zara-Nicole Davies

I had a really great experience with Zara-Nicole Davies as my property lawyer. Me and my mum are first-time buyers, so we didn’t really know what to expect, but Zara made everything so much easier for us. She was super helpful, always there to answer our questions, and explained everything in a way that me and mum can understand it. The whole process felt a lot less stressful because of her support.

Just want to say a huge thank you to Zara for all her help and hard work – we really appreciate it!

Would recommend her 10000% 😊

April 2, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

It’s fantastic to hear Zara Nicole Davies provided such great service. Thanks for choosing us for your conveyancing.

Rated 5 out of 5 stars

Highly Recommend

First of all, I’d just like to thank our case handler Dominique. She’s been amazing throughout the whole process, from keeping us updated weekly to chasing estate agents and making sure everything kept moving along.

Moving house can be really stressful, but Dominique made the whole process feel much more manageable and kept us in the loop every step of the way. She was always quick to reply to emails and calls and was really helpful whenever we had questions or needed anything explaining.

We’re really grateful for all her hard work and support and would definitely recommend Conveyancing Direct to anyone buying or selling a property.

April 1, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re so glad Dominique could make your transaction straightforward and stress-free – thank you for sharing your experience.

Rated 5 out of 5 stars

Just brilliant

Had excellent experience of conveyancing direct whilst remortgaging our house. Clear comms and Bryony was able to meet our deadline for completion. Thank you.

March 16, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Bryony. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

Remortgage was made very easy

Remortgage was made very easy! Jazmin was a star and kept me informed the whole way!

April 1, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’ll make sure Jazmin sees your kind words – they’ll be delighted! Thank you for your review.

Rated 5 out of 5 stars

My lawyer was Rumaisa Naseem

My lawyer was Rumaisa Naseem. She is amazing person for helping and giving advice to find good ways. I am very grateful about her total support. Always I hope her success.

April 1, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

It’s wonderful to hear Rumaisa Naseem made the process so smooth for you – we’ll be sure to pass on your comments

Rated 5 out of 5 stars

Dominique went above and beyond to help…

Dominique went above and beyond to help us with quite a stressful house purchase. Communication was excellent and she always responded to our emails promptly. Would highly recommend Conveyancing Direct.

March 30, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re so glad Dominique could make your transaction straightforward and stress-free – thank you for sharing your experience.

Rated 5 out of 5 stars

Great service

Great service, clear and efficient communication meant the our remortgaging process went on time without and without a hitch or stress.

February 1, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback. We understand how important regular communication is during a property transaction, and we’re glad this came through in your experience.

Rated 5 out of 5 stars

Fantastic service

I dealt with Cerys D and she gave excellent service to start to finish, My solicitor was very professional, knowledgeable and always kept me informed throughout the process. She explained everything clearly and made everything easy to deal with. I would highly recommend Cerys and the company.

April 1, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Cerys. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

The team were proactive in sorting out…

The team were proactive in sorting out issues and provided guidance throughout the process. Well done, a pleasure to deal with.

March 31, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you so much for your kind words. We’re delighted to hear you had a positive experience with our team.

Rated 5 out of 5 stars

Very friendly

Very friendly, quick to respond and I would certainly use again. This is my second house using conveyancing Direct. Great service 🤩.

March 31, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thanks so much for your review! We’re glad you were happy with our service.

Rated 5 out of 5 stars

Fantastic company

Callum was fantastic in always being available on the phone to answer all my questions and explain simply

March 31, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Callum. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

A very positive experience

Several people were involved in the property purchase but not all were computer literate. Our solicitor Lisa H was very patient, understanding and helpful by offering different options as necessary.
We were regularly updated on the process and timescales involved in a friendly and professional manner. Overall we had a very positive experience. Thank you.

March 18, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Lisa H. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

Outstanding engagement and support

Outstanding engagement and support
I was allocated Oliver Parkin for the conveyancing of my late uncle's estate. Oliver was a pleasure to work with, he kept me updated at every stage and ensured a smooth process. I cannot recommend him highly enough.

March 27, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re delighted to see Oliver Parkin recognised in your review. They take great pride in supporting clients throughout the conveyancing process, and your feedback will be greatly appreciated.

Rated 5 out of 5 stars

Ebony Higginson-White was assigned as…

Ebony Higginson-White was assigned as our case handler throughout our house purchase and has been absolutely brilliant, as a FTB we have heard a lot of horror stories with conveyancing firms but our mortgage advisor suggested conveyancing direct so we went with it, our house purchase from first viewing took less than 8 weeks from offer to completion and a lot of that is due to the hard work Ebony put in throughout, she was reachable by telephone any time and would always take the time to update us on what was going on, what we needed to do and wasn’t afraid to chase the other side as and when required to ensure everything went through efficiently and smoothly. If we moved house again I would ask for her personally to deal with our case. Thanks again Ebony for all the hard work!

March 27, 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We appreciate your feedback and are glad you felt supported during your conveyancing matter. Providing clear guidance and reassurance is central to how we work.

Rated 5 out of 5 stars

Amazing Service

Always replied to my emails or calls instantly. Made the process feel so easy.
Our case handler Dominique went above and beyond to support us in the most stressful of times and was so supportive in getting the whole process completed.
I have used solicitors before but this process was so much easier and supportive I would really recommend to anyone.
Thank you from us

March 20, 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Dominique. We’re pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 5 out of 5 stars

No-fuss efficient and professional…

No-fuss efficient and professional service whilst being personable during the process.

March 25, 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you so much for your kind words. We’re delighted to hear you had a positive experience with our team.

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