First time customer here. Was gifted the Arctic Coyas for Our birthday but unfortunately the package was stolen in transit. Reached out to customer service and not only are We being sent a replacement... See more
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Company details
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Conzuri provide premium, elevated footwear for men. Casual and smart designs, equipped with up to 3" inches of integrated height boost. Elevate your look for every occasion.
Contact info
United Kingdom
- support@conzuri.com
- www.conzuri.com
Replied to 53% of negative reviews
Typically replies within 1 week
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High quality shoe discreet and…
High quality shoe discreet and responsive eager to help customer services

Reply from Conzuri
Damaged item no refund yet
I paid £38.95 for a pair of insole. Left Insole damaged, unwearable, looks like it was mangled in a machine. According to terms of conditions I should recieve a full refund. Hannah, the advisor has not done this as of yet and has fobbed me off stating she will contact 'production'.
If matter is not resolved I will make a fraud report to my bank, contact Trading standars and other bodies. I would avoid this scam company.

Reply from Conzuri
5 stars
My shoes looked great but were unfortunately a little big. I worked with Chloe to exchange them for a smaller size and the exchange process was smooth and easy! 5 stars! (This is my 3rd pair).

Reply from Conzuri
I still haven’t received my shoes?
I still haven’t received my shoes?? It’s been over 2 weeks. No response from customer service. This is a scam!! Avoid!! Will be taking this further

Reply from Conzuri
First time to order with Conzuri
First time to order with Conzuri. The quality of shoes are great and the elevation increase is legit. However, I felt that I needed a smaller size so I had to return it. Chloe, the customer service agent helped me a lot from start to finish - from tracking shipment, to return and finally getting my refund. Great communication via email. Sometimes, there is a delay (about a day or 2) in response but she always comes through. I’d surely buy again once the shoe size I want is available online. Thank you Chloe.

Reply from Conzuri
Conzuri shoes really help my confidence…
Conzuri shoes really help my confidence and you wouldn’t feel the difference when wearing them. I highly recommend!

Reply from Conzuri
Comfortable, stylish, height!
The shoes I received were comfortable, and stylish, definitely made me look taller too.

Reply from Conzuri
Stellar Customer Support
I was really looking forward to receiving my package since I’d heard great things about the product, but unfortunately, it got lost in transit.
I reached out to the customer support team, and they responded quickly and resolved the issue right away. The process was smooth, and the experience felt genuinely personalized.

Reply from Conzuri
I love the shoes very much
I love the shoes very much, so comfortable. I feel confident and good after wearing it. Surely, gonna buy it again, Thanks conzuri.

Reply from Conzuri
Wore a couple of times and the shoe got…
Wore a couple of times and the shoe got slightly wet whilst walking and the shoe laces and eyelets all went rusty and ruined the whole shoe. I contacted confuti service and they offered me a new pair with a $30 discount. It wouldn’t let me know use this code with any other offers / discounts. Usually this would be seen as good will but as Conzuri known for discount codes on IG / TikTok / Facebook, I was better of using one of those codes as I could easily get a 10-20% discount on there. I informed them of this but nothing got sorted.

Reply from Conzuri
Customer service is responsive
Customer service is responsive. cooperative, efficient and stands by their product! Impressive!

Reply from Conzuri

Reply from Conzuri
Ordered the wrong pair of shoes and…
Ordered the wrong pair of shoes and they sorted it out for me

Reply from Conzuri
I bought the Vexors and rhodes and both…
I bought the Vexors and rhodes and both were super uncomfortable! Vexors would slip out and the Rhodes felt like wearing rocks ! Not only that but they didn’t give me a full refund I had to pay almost $100 to ship them back! What a rip off they said they couldn’t refund me the return shipping fee

Reply from Conzuri
Made things right
Ordered shoes the shipping company ended up delivering them to the wrong address , I emailed to verify the delivery and they sent me a picture to show it was delivered just the company that did the delivery sent it to the right number wrong street / area . They made things right and sent a brand new shipment

Reply from Conzuri
i bought a sneaker from them and they…
i bought a sneaker from them and they are refusing to take it back and refund my money. i feel like im being forced to accept what i dont like

Reply from Conzuri
I’ve had a great experience with…
I’ve had a great experience with Conzuri — their customer service was incredibly helpful, and the entire process was smooth from start to finish. The shoes are stylish, comfortable, and clearly well-made. I appreciate the boost in confidence they provide and love the thoughtful design. I’m really looking forward to buying more from Conzuri in the future!
I stopped using AirForces’
Sometimes, one can never know what can change their lives until it shows up on their doorsteps. That’s what Conzuri to me is, I had already bought 3 different pair of shors from them and I can’t wait to get my next ones! The confidence you’ll get from wearing one of their shoes utterly priceless. You’re not just paying for the quality, you’re also paying for the great comfort, and elegance. As a tattoo artist being only 5’7, I’ve gotten a lot more respect from my clients whilst now standing 5’10. They also have a great customer service, so you’re guaranteed your money’s worth. ig: gst.lee
No-hassle returns are a huge hassle
I ordered a pair but it didn't really fit me. They went above and beyond and made an exception where they let me return them past the standard return window because the shoes were in new condition. Although it did cost me $60 to ship it which they don't cover. So I am out $60 and hours of my time going back and forth.
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