I raised a problem with converting a PDF in landscape. It was fixed on 30/08/26, however I had sent the wrong example file. I resent it with all correct data and within hours, it was corrected and a... See more
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CoolUtils offers a variety of utilities addressing audio and image file converting. Convert FLAC to MP3, turn RAW photo to TIFF, we have a solution for each conversion task. All Coolutils apps have powerful engines to process thousands of files in one go.
Contact info
United States
- +1 (855) 418-2323
- help@coolutils.com
- www.coolutils.com
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Reply from Coolutils
DO NOT USE FOR COMMERCIAL USE - Issues can only be solved by paying for upgrades.
DO NOT USE FOR COMMERCIAL USE. POLICY UNACCEPTABLE
YOU HAVE TO PAY FOR UPGRADES YOU DO NOT NEED. Even when poor programming practices/divergence (commands working on old versions do not work on additional clients or additional purchase is the cause.)
Re: PDFCombine Pro (commercial)
The program's dev.s changed command line parameters required in a version change. When we purchased an additional licence for a new client on our network it would crash from the older call (required new upgraded call). We requested to have the previous version for this client (instead of the new version which won't play nice with the prior version) and were told no. Then we requested to have an upgrade from version 4.1 to 4.2 for the clients we had already paid for, and were told we could do that.... If we purchased the each upgrade at 50% off of the new price and reinstalled from scratch (really just buying the software again at half off. What a racket!)
Once Purchased a commercial licence version should get major or divergent upgrades just like any other software. This is very shady to break your own code (with an unneeded update) and then have the audacity to charge your customers a fee so they can fix old versions to play with a new version. sale of older versoins at current prices would be acceptable, Backward compatibility would be acceptable, a free upgrade would be acceptable. Any of those solutions should be expected on a commercial license / multiple client repeat customer, not "Rebuy everything have purchased so far at half off due to our code change which you do not require or want."

Reply from Coolutils
Best service EVER!
These people bend over backwards to help you out. I had purchased some of their software but years later, after a flood, hurricane, leg amputation, and moving a few thousand miles to a new home - I could not install the software on a new computer. No questions asked. I provided my old key, they sent a link to get the latest software and a new key. You can't ask for me. Thank you. :-)
CoolUtilts Total Audio Converter
Purchased old version of Total Audio Converter eight years ago, and still able to receive updates (with a new serial code) after contacting the company (using email) .
Excellent after service.
Thank you
Thank you! I will tell all my friends how well you treated me and how great your product is. Quick response always a pleasure not a headache when theirs problem they fix it. Anybody that needs trust worthy Apps get them here.
Pleasure to work with.
I have been using TAC since 2011. Exceptionally long list of audio file formats available for conversion, clear and easily comprehensible user interface and excellent customer support provided by Olga. Thank you very much indeed!
I'm a musicien and composer
I'm a musicien and composer. TOTAL AUDIO CONVERTER has been very valuable and helpfull to me to manage audio files on various formats as required for many artistic purposes. Great tool!

Reply from Coolutils
Licence key number not reconised
Used Total Audio convertor for years, had a issue with the new version, the CoolUtils Support team soon sorted , thank for all your help

Reply from Coolutils
A great utility that does what it says with fantastic support.
A great utility that does what it says it will do, no hidden issues. And it is a team that is committed to constant improvement. The few times I have asked for support were due to my own lack of experience, yet I got excellent help and a rapid response to my inquiries. Buying software from the "Little Guy" can be somewhat disconcerting but from personal experience with Coolutils, these guys are trustworthy and I have been receiving support and updates for years!

Reply from Coolutils
Total Image Converter
I think, I hope, I'm sure - the best tool for converting all your images to the format you want.
And not for me, only.
I cannot neglect to mention excellent support. Lady Olga - the best. Thanks for help.

Reply from Coolutils
Total Audio Converter
A nice tool for converting all your audios to the format you want. It supports a wide range of formats, and does an excellent job!

Reply from Coolutils
Total Image Converter - Highly Recommended
I've used Total Image Converter for several years now to turn book cover images into print-ready PDFs. The package has never let me down and on the three occasions I've had to contact support, they've been swift and accurate in their response.
The app works well
I purchased Total PDF Converter, quite pleased with the service and follow ups.

Reply from Coolutils
Really smart utils
Really smart utils. Easy to use, easy to buy. Very good customer service. Recommend.

Reply from Coolutils
Even if having licensed product
Even if having licensed product, we are not getting support from help desk.
CoolUtils is a very good website
This site is very nice. Both design of the site and the programs it offers are wonderful! Besides, there is a number of freeware. Customer support is polite and always ready to help.
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