The team at Coral Windows (Bradford) have been fantastic. From initial quotation to completion of works has been a great experience. Any questions raised were answered and any issues were resolved im... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Coral Windows has been a leading provider of windows, doors, conservatories, and extensions in Yorkshire for over three decades.
We offer a wide range of products from industry-leading suppliers. Our team of experts can help you choose the right products for your home and install them to the highest standards.
We are committed to providing our customers with the best possible service. We offer a free consultation and quote along with offering some of the longest guarantees in the industry. We are so confident in our products and service that we do not take a deposit or stage payments and payment is only to be made on completion. So, you can be sure that you are making the right decision.
If you are looking for high-quality windows, doors, or conservatories in Yorkshire, then Coral Windows is the perfect choice for you. Contact us today to learn more about our products and services.
Written by the company

INSTALLER OF THE YEAR 2024

Halifax Road, BD6 2DN, Bradford, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt response, from the 1st person to the fitting is excellent they are always polite and friendly. Fitters always take care and clean up after themselves. Used them a few times will use them again and recommend them. 😊

Reply from Coral Windows
Not just the windows, but include organising any extra work needed to complete the job

Reply from Coral Windows
Used Coral windows before so knew I was getting a quality product . Had 4 windows replaced , I had a few quotes , Coral weren't the cheapest but as we had used them before was happy to use them again . The windows are of good quality snd look really nice .
If I had one criticism it would be that we have shutters on our back windows , because of the vents that are on the outside of our windows the shutter is unable to come down . I was made aware of this with the fitters but they couldn't do anything about it . I would have thought the surveyor would have picked up on this , but he didn't.
Overall still happy with our purchase .

Reply from Coral Windows
Couldn't of asked a better guys to fit my windows. Very hard working and cheerful guys. Cleaned up after themselves. Showed us how to use the windows.

Reply from Coral Windows
Coral windows,Excellent service from the start, kept update on manufacturing & date for Fitting, Fitters rang on the morning to let me know when they would arrive, The 2 fitter’s did an amazing job, Very polite and friendly, cleaned up after they had finished, Produced was very good quality, I would recommend 5 stars 🌟

Reply from Coral Windows
The fitting of the door was done in a very efficient manner. The fitters were friendly and kept us informed a out what work they were carrying out. They left our premises in a very clean manner

Reply from Coral Windows
The work men were on time cleaned up after the work was done.

Reply from Coral Windows
when we went into the showroom at otley we were greeted by a lovely lady who took our details with no pressure.she arranged there and then for someone to call and help us further.mike called 16th feb.door was ordered and fit 11th march.excellant job.door fitted/old door taken away.only took 4 hours to fit.very pleased with staff and door.the only problem we are having is getting used to the high threshold.we keep tripping over it.????

Reply from Coral Windows
great service.excellent products and after our previous experience with Coral very good after sales service. Also all of the people we met from Coral were very friendly.

Reply from Coral Windows
Well, where do we start, on the 29th February we initially arranged a home visit for possible replacement of patio doors and upstairs Juliet balcony.
On the 2nd March I emailed the sales department on their email address to ask for the appointment to be cancelled as we no longer wanted a quote. I asked for an email reply to confirm the appointment had been cancelled, but received no email reply.
On Sunday 8th March, we attended the Otley showroom and spoke to 'Josh' at the desk. We asked him to cancel the appointment on the 12th March. He confirmed that he would cancel the appointment as requested.
On Thursday 12th March, I was surprised when we received a phone call at 11.05am, from your salesman who had arrived at our house whilst my wife and I were elsewhere, stating that he had an appointment at our house for 11am.
We explained to him that not only had I emailed the sales department to cancel the appointment but also spoken to 'Josh' at Otley showroom on the 8th March asking for the appointment to be cancelled as we longer wanted your services.
All we can say is that it has been disappointing that Coral Windows not only did not reply to potential customers emails, but even when we had spoken to a member of staff face to face at the Otley showroom they still cannot get it right and cancel the appointment as requested, but we suspect that they still sent out their salesman hoping to get us to change our minds and possibly obtain a sale the we made it quite clear we did not want them.
With no communication what so ever from Coral Windows, this has just confirmed that we would not approach Coral Windows again even if we need any new windows. Poor service and lack of communication, shame on you Coral.
If this is poor customer service before you become a customer and place an order...how bad would it be if you become a customer and if anything went wrong with no communication from Coral Windows.
This needs to be better Coral..don't ignore potential customers emails or face to face requests. 🙄.
Kevin Ryder.

Reply from Coral Windows
Good fitters who knew their job and were polite and pleasant

Reply from Coral Windows
Hi coral windows excellent no giraffes com out from my my two windows l would recommend to friends

Reply from Coral Windows
From start to finish the whole process was very open & efficient & excellent communication, from the original quote & measurements & fitting of our windows it was only 2 weeks.

Reply from Coral Windows
First of all good price from helpful rep. then all easy to arrange on line.
I needed an outside door fitted urgently and it was ready for fitting even sooner than I expected.
Two pleasant fitters came within a few days and fitted it and cleared all the debris inside and out before the left.
5 days later it needed a small adjustment and fixed it within hours of me ringing them.
Excellent service and I love my new door.

Reply from Coral Windows
Very quick installation and friendly fitter, very good quality door and felt the difference immediately, no gaps for wind to get through. Catflap was fitted on the day so saved money and ruining a door by having it professionally installed. Door purchased was a stable door with a tilt option which is perfect for spring with the unpredictable weather

Reply from Coral Windows
The lads were good friendly efficient & tidy.Good job.

Reply from Coral Windows
We recently had our ageing wood framed bay windows replaced by Gary and Andy at Coral. From the outset, we had confidence in their work as they maintained a clean working environment and were extremely careful in the recovery of the old windows.
Our confidence was not misplaced as they installed the new windows and tidied up the brick work around them perfectly.
Additionally, the workmanship indoors was excellent, the trim and sealing was completed with absolute precision.
Thankyou to the team at Coral, we are very grateful for the work you have done and will be recommending you in future!

Reply from Coral Windows
Coral windows will be extremely helpful when an order is being placed. They will continually call you to see the order finalised BUT once the work has been done, they stop being so interested. We’ve had countless issues with the frames, sealant's, barrels etc yet no one seems remotely interested. No communication, no way of contacting them directly, & no returned calls. Atrocious.
Thank you for making the assumption that this is not a genuine review.
I have, in actual fact been attempting to contact you through phone & once again, I have gotten nowhere. Passed from pillar to post, yet still the issue hasn’t been resolved. PICKLES is the name you will have for this. Bradford 9, the location. Feel free to try contact us as it’s near impossible to get anywhere with yourselves.

Reply from Coral Windows
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.