Corset Story Ltd Reviews 

451
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

I ordered 4 items from them and found they were too big. I tried to use their "returns page" but clicking on this link gives me a "page not found" error on their website. I've emailed twice over a... See more

Rated 5 out of 5 stars

Love this company & the corsets they provide. I have bought several through their sales & have loved most of my purchases. That comes down to fit only, since exact measurements isn’t an option. Howe... See more

Rated 5 out of 5 stars

Corset Story Ltd delivers on their commitment to great quality, top notch service, and tremendous value. We were suspicious of the 5 for 1 sale thinking we'd be seeing factory seconds or repackaged re... See more

Rated 1 out of 5 stars

I ordered 2 corsets 1 stock item and I pre-order so having to wait 6 weeks for both as they won't send stock item out first. This should have been made clear before ordering and payment not afterward... See more

Company replied

Company details

  1. Women's Clothing Store
  2. Lingerie Store

Written by the company

If you are looking to leave a review for **Corset Deal** please use the below link. We are totally separate companies. Thank you www.sitejabber.com/reviews/corsetdeal.com


Contact info

2.9

Average

TrustScore 3 out of 5

451 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.9

All reviews

(451)

1 review in the last 12 months

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Rated 5 out of 5 stars

Great

I’ve bought a few things from this company now, and they are always great. Beautiful corsets, lovely helpful customer service, fast delivery.

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company, great dresses and corsets and their customer support is out of this world! I was having trouble deciding the right measurements for my first corset and accidentally got the wrong size. Had to contact customer support and decided to do so on Facebook, thinking that it will probably take 3-5 business days to get back to me. Nope, they replied by the end of the day, had a replacement sorted and shipped and made the whole ordeal super stress free! As a result I got a super stylish black underbust corset that is literally my favourite accessory to any outfit as it really outlines and compliments my figure without being too restricting (I wouldn’t run in it but had no problem on a 12hour retail shift). I then got two pink matching dresses for my me and my mum and although I thought it looked gorgeous (I wore it for Halloween and got so many compliments I felt like an actual princess), my mum wasn’t happy with how it fit her so she asked me to return it. Due to Covid and everything I was out of the country and couldn’t return it in time but when I contacted customer support again they were super understanding and actually extended my deadline!!!! Honestly I am so grateful and they’re such a wonderful company I couldn’t recommend them more!

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic company and quality products

I have had a first rate service from this company. The quality of the corsets for the price is exceptional. I have had to make returns a couple of times, purely due to fit or them not suiting me, and these have been processed promptly and with no hassle.
I am addicted to corsets due to Corset Story! Do not hesitate to order from them. Excellent.

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

Customer service / delivery is 5*

The customer service and delivery has been excellent across the last few years I have been buying corsets from this company and the product quality has been very good (even though I am on the large size being tall and... not slim ) - I have never had any issue with getting a style I wanted delivered in my size and to fit me well.
It takes a while to wear in or season a corset so these are quality built to last for years.

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic quality and great customer…

Fantastic quality and great customer service - I wanted to change one corset that didn’t suit me which was quick and easy to do with the helpful customer service staff . Highly recommend corsets-uk

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

Best corsets, excellent customer service

I had a great experience with this company. I ordered online and wondered, as we often do, about sizing, quality, customer service, etc.
I'm pleased to say that I ordered 4 corsets that were part of an offer and they came very quickly, less than two days and less than I expected for sure. I received updates too which is helpful to feel at ease about your online purchase.
The corsets were of amazing quality, though I had ordered a smaller size hoping it would be the right one. Which wasn't. So, I changed the 3 at different times for another size or for another design as I didn't like how the design of one of them looked on me.
The exchange was easy. I put it back in the same bag which was perfectly good to return in, there was a code in my order, took it to my corner shop that does returns and they sent back the new ones.
No questions, no problem, no hassle.
I love the designs, the quality and they look very elegant.
I bought another cheap one somewhere else, but the lace or something didn't allow it to stay as tight as this ones.
Well worth the purchase.

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I am a regular customer i think im hitting the 14 corsets collection mark now and have only had amazing customer service one time i was sent wrong size and the correct size was sent out the next day with apologies and i returned the incorrect one this company has excellent communication and quality is amazing too

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

5 star experience

5 star experience! Their corsets are beautiful and incredibly well made and look fabulous on. Their customer service team are so kind and helpful and are always a joy to converse with. Shipping is very fast to mainland UK, I ordered Thursday evening and received my package on Saturday morning.100% recommend, I’ve got a few of my friends to buy from them :) I don’t buy from anywhere else for my corsets!

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

Ordered a Corset dress

Ordered a Corset dress, it is AMAZING. As a trans woman, finding clothes that fit well, are of good quality, and make me feel confident and attractive is a near impossible task!
The dress has been absolutely perfect for me 😊

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service team

Great customer service team, good delivery times and kept me updated. Also very good quality product, it’s vastly become my favourite item of clothing. Would definitely recommend.

December 2, 2021
Unprompted review
Rated 1 out of 5 stars

The corset pins got damaged after one…

The corset pins got damaged after one use. I did not get my money's worth despite trusing the company and hoping that my first time of buying online will be good. I feel bad and sad about it, I will not be doing any online order from the company or any other again.

December 2, 2021
Unprompted review
Corset Story Ltd logo

Reply from Corset Story Ltd

Hello Toby,

I am sorry that the corset became defective. We do offer a 12 month guarantee on all corsets, so please contact our customer service team by emailing sales@corset-story.com with your order number and they will be able to resolve this for you.

Best wishes
Trace
Corset Story

Rated 5 out of 5 stars

Brilliant service and understanding

I placed my order and due to me slightly dense I put the sizes in. I rang the company after delivery and explained they said no problem we will you a txt simply fill it in and send it back, even I could get this bit right. The next day the documents arrived for the return, I got the parcel ready and arranged for pickup. I then txt the company to say that the parcel was with the courier. This was a Friday and by Tuesday my correct size corsets were delivered.

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

Incredibly quick delivery

Incredibly quick delivery of exactly what was ordered - unfortunately the corset was too big (good fault!) but the returns process could not have been easier and I have ordered two more corsets. Fabulous choice and easily navigated website

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

Difficult at first to get into

I found it hard to get into corset at first being by myself and a first time corset owner, but after a couple of goes got it on ok - it is a bit big around the bust area but just need to lace it tighter as I get used to it, and it to me - all in all a nice corset and look forward to both of us fitting well at the end of seasoning.

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Absolutely delighted with customer service!
Great quality products, fast delivery and easy returns (delivery charge is also refundable)
Definitely would recommend & shop again! 👌

October 30, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing corset shirt

I bought a corset shirt from corset story to see what the fit and quality would be like and I was so amazed how well it was made the quality and the sizing. I will order more, very impressed.

July 11, 2021
Unprompted review

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