cosmosclinic.com.au Reviews 3

TrustScore 3 out of 5

2.8

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2.8

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

Dr Joseph Ajaka made me sign

Dr Joseph Ajaka made me promise not to say anything and made me sign a contract to not say anything. So I’m not going to say anything but I would like my $26,500 back for my surgery but I better not say anything because he has me on the contract.

April 6, 2025
Unprompted review
Rated 1 out of 5 stars

Poor clinic oversight and quality control process

I would not recommend Cosmos Clinic based on my experience of Vaso liposuction procedure.
The procedure covered the lower abdominal area and flank, and the results was underwhelming. A follow-up touched up was refused based on the latest clinician’s opinion, despite of the photo results. However, 3 clinicians were changed to review my results throughout the pre to post procedure.
There was no thorough evaluation of the procedure’s outcomes—just vague reassurances that everything was fine. The clinic even failed to track or document my concerns adequately, relying on drawing notes instead of proper record-keeping.
The clinic also made numbers of errors, including miscommunication about my medical history, and there was no clear plan for follow-ups or consistency in treatment and feedback or complaint processes.
I regret choosing Cosmos Clinic and wish I had received more professional care as they have advertised. However, I would recommend cosmos clinic if you would like to gamble your luck with their procedure, as their selling techniques is very memorable.

December 21, 2023
Unprompted review
Rated 1 out of 5 stars

I wish someone had warned me about…

I wish someone had warned me about Cosmos Clinic. I had a chemical facial peel, which resulted in a horrific burns. I was treated in hospital for burns to my entire face.
At the first sign of trouble, Cosmos went underground. The had their receptionist deal with my complaint. She was not only rude, but sadly, well-practised at ‘dealing with potential law suits’. Not a single doctor from Cosmos Clinic contacted me.
I demanded the exorbitant fee ($2,000!!!) back, but they refused. They wouldn’t pay for my out of pocket medical fees during my recovery.
I WILL NEVER forget what I went through, and the lack of empathy, professionalism, and decency on the clinic’s behalf. DO NOT TRUST them with any procedure you are contemplating.
This review does not extinguish any future claims for pain and suffering. I reserve all rights.

September 25, 2023
Unprompted review

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