3 Boxes delivered on three different days , assembly took about three hours, not difficult but a few screws or stripped. Table is smaller than expected-quite narrow. Could’ve been a little wider. Chai... See more
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Costway.ca is a trusted online retailer offering high-quality furniture, home appliances, and lifestyle products for Canadian households. We are committed to providing affordable, practical, and stylish solutions that enhance comfort and convenience in everyday home life.
Our product selection includes indoor and outdoor furniture, essential home appliances, and kids’ furniture and toys, designed to meet the needs of modern Canadian families. With free shipping sitewide and reliable fulfillment, we strive to deliver a smooth and convenient shopping experience.
Supported by a customer-focused service team, Costway.ca is dedicated to helping families create a more comfortable and enjoyable living space.
Choose Costway.ca for quality, value, and a better home lifestyle.
Written by the company

Fast Free Shipping & 30-Day Return

75 Quarterman Road, N1C 0A8, Guelph, Canada

Asks customers to review
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Replied to 97% of negative reviews
Typically replies within 24 hours
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Originally, I received my order in a timely manner. However, when I opened the package I found there to be a major electrical issue. I did contact Costway right away and received a reply after about 18 hours that they would need to contact the manufacturer to get the battery components replaced. This is projected to take an additional 30 days at minimum. Timeline to actually be able to USE the product from time of purchase to first time use will be nearly 2 months. Not completely Costway's fault, although I feel more could have been done to rectify the issue faster. Time will tell - as it stands, our summer will be half over by the time my kiddo gets to play with his new toy
Offers products that are hard to find. Shipping was relatively quick but the updates on tracking the package were not accurate.
Otherwise all good.
Service is first class from looking up website products, to selection, to order, payment and delivery. All expectations met, if not exceeded
First I panicked when I saw all the pieces. I thought I’d never be able to put it together.
The directions were well displayed and easy to follow.
Completed it in one try !
I have two cats who are obsessed with it!
I highly recommend it !
Fast delivery! I love this AC ! Works great and is small what’s very important in our small bedroom.Not to noise compared to other two which we had before.
Very cooperative on phone when I had questions
Will deal with them again
Pink canopy shelter purchased. Construction is traditional stitched and reinforced tent material. The leg and structural supports/tethers are industry standard. Great colours that can be seen easily for kids, elderly or market vendors. Suggestion, longer anchor pegs if wind is an issue.
The furniture was great and the service was good but the delivery (which we paid extra for) was terrible. They dropped the VERY heavy box at the bottom of our stairs (only 6) and no one rang the doorbell or knocked on the door. If I hadn't checked my e-mail after supper the box would have been on the street all night. My husband is 75 years old and we had to open the box and bring everything up in pieces. So I would highly recommend NOT paying anything extra for delivery.
It was a nice experience because it was my first time to shop on line and I was has a guest not a member
I ordered a patio table and 2 umbrellas. They arrived and I couldn’t be happier with them. The quality was fantastic and they look great in my yard. Would definitely recommend Costway!
This portable ac is very good and works very well and the price, product and quality are one of the best. I totally recommend to buy this portable ac.
Great value for the money. Love our new outdoor chairs. Delivery was timely and chairs were easy to put together.
costway will not honor its sale price listed on its site
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