Cottman of Columbia Reviews 

195
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Cottman vehicle service center were very detailed in checking my Jeep for preventive issues. I was well pleased with the service and discounts applied to my vehicle. I will use them again without he... See more

Company replied

Rated 4 out of 5 stars

I took my truck in for a diagnostic test because the transmission was Slipping in 2nd and 3rd gear. I paid 100 bucks and got it back to find out what’s wrong with it and they told me the transmission... See more

Company replied

Rated 4 out of 5 stars

I purchased a groupon for a transmission flush. When I arrived for my 10a appointment, I was informed that they were running behind. Luckily, I scheduled the service right before a trip out of town... See more

Company replied

Rated 5 out of 5 stars

I've been coming to Cottman for about a year now, whether it's an oil change, full vehicle inspection (free!), or some difficult mechanical work. They may seem to be a bit more expensive than your cha... See more

Company replied

Company details

  1. Auto Repair Shop
  2. Car Accessories Store

Information provided by various external sources

Visit your local Cottman Transmission and Total Auto Care Center in Columbia SC for all your Transmission Repair and Auto Repair needs. For quality service and a great experience, the Cottman Man is still the Man for everything Auto Repair related. Call today to learn more about our TransCheck 21 Plus Inspection, and please check out our Auto Repair and Transmission Repair coupons to use with your next service. Ask your neighborhood Cottman Man any questions regarding your vehicle and schedule your next appointment today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

195 reviews

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4.7

All reviews

(195)

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Rated 5 out of 5 stars

Very good support and quality

Very good support and quality. There was one minor hiccup with scheduling that was resolved in a very good manor. This is the first time dealing with them and they have left me with a very good impression. The work on my vehicle was warrantied and if they do that to most or all of their work, I plan on going back for any future work.

July 29, 2017
Unprompted review
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Reply from Cottman of Columbia

We will be here and happy to be of service to you! Your business means a lot to us, as does your high rating and kind compliments. Gratefully, Cottman of Columbia

Rated 5 out of 5 stars

They went over and beyond the help me

They went over and beyond the help me . I fully recommend these guys and will be back . They have my total trust .
JLeRoy

July 19, 2017
Unprompted review
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Reply from Cottman of Columbia

Knowing we have your complete trust and satisfaction, makes us very proud, James! Thank you for being such a great customer, and thanks for your review. Gratefully, Cottman of Columbia

Rated 4 out of 5 stars

Fast and Courteous

Fast, courteous and actually has the customer best interest in mind. I have and will continue to tell people I know about them.

July 18, 2017
Unprompted review
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Reply from Cottman of Columbia

Every recommendation you send our way, including this one, is absolutely appreciated, Kevin! Thank you for taking some time to share your compliments online, and thanks for your business! Gratefully, Cottman of Columbia

Rated 5 out of 5 stars

I appreciate the follow ups

I appreciate the follow ups from the company as well as thoroughly explaining my options for my transmission issues. Everyone was nice and courteous!

June 24, 2017
Unprompted review
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Reply from Cottman of Columbia

Keeping you well-informed during the repair process, is every bit as important to us as keeping your vehicle safely on the road. Thank you for validating our efforts, by sharing your thoughtful feedback! Gratefully, Cottman of Columbia

Rated 5 out of 5 stars

Excellent job performing repairs.

June 23, 2017
Unprompted review
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Reply from Cottman of Columbia

Thank you, Marshall! We're delighted to know you left feeling 100% happy with the repair process, and our team will be looking forward to future opportunities to be of service. Gratefully, Cottman of Columbia

Rated 5 out of 5 stars

I reported a problem still remaining …

I reported a problem still remaining with my car. They fixed it without charging me and thoroughly explained to me what was happening. I will be back!

June 17, 2017
Unprompted review
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Reply from Cottman of Columbia

Hi Tatyana, thank you for your positive rating! We're here for whatever you may need! Gratefully, Cottman of Columbia

Rated 5 out of 5 stars

I was totally satisfied with the …

I was totally satisfied with the service I received. Truly professional.

June 13, 2017
Unprompted review
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Reply from Cottman of Columbia

Knowing you are 100% satisfied, makes us feel great, Rodney! Thank you for your perfect feedback and generous business! Gratefully, Cottman of Columbia

Rated 5 out of 5 stars

Cottoman is a one-stop shop …

Cottoman is a one-stop shop with above average customer service and care! Before Cottoman we used to take our vehicles to many different places depending on the issue. Since then we only go to Cottoman! They even stayed open after-hours so they could finish our vehicle and have it back to us Asap!

May 17, 2017
Unprompted review
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Reply from Cottman of Columbia

Hi Brett, thanks for making us your one-stop shop! It's an honor, and reading about the ways in which we earned your trust, definitely gives us something to smile about. Thank you for your support, and please keep letting us know when you need anything. Gratefully, Cottman of Columbia

Rated 4 out of 5 stars

good service.

My first time having work done here st Cottman. Friendly staff,good service and pretty quick service. Overall very pleased with service. Would recommend Cottman.

May 13, 2017
Unprompted review
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Reply from Cottman of Columbia

We are pleased knowing you are pleased, and every recommendation you send our way is greatly appreciated, Troy! Thank you for choosing us, and thanks for sharing your trust online. Gratefully, Cottman of Columbia

Rated 5 out of 5 stars

They did a good job on the …

They did a good job on the transmission. Their customer service was very effective in keeping me updated on the status of my vehicle. I will continue to go there for my other vehicle's serving needs.

April 14, 2017
Unprompted review
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Reply from Cottman of Columbia

And we'll be glad to care for your other vehicles as well, Jay! Thank you so much for stopping by to give us a 5-star compliment, and please know that your business is valued by everyone here. Gratefully, Cottman of Columbia

Rated 5 out of 5 stars

Very professional

Our 2003 Chevy Malibu had issues with the anti-theft system: at random times it would forget it's key and go into 10 minute lockout mode. Cottman's diagnosed, replaced ignition lock and housing, and reprogrammed computer to recognize all this. Pricey, but probably better than dealer would have charged. They are very honest and reliable.

April 14, 2017
Unprompted review
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Reply from Cottman of Columbia

Hi Michael, while we are always sorry our customers have to go through such inconveniences, it's our honor and pleasure to get them through to other side, in order to keep their vehicles healthy and on the road. Thank you for your feedback, as well as your business! Gratefully, Cottman of Columbia

Rated 5 out of 5 stars

I took my 2004 Chevy Corvette to …cottman's transmission

I took my 2004 Chevy Corvette to cottman's transmission to have shift kit installed they did an excellent job and I will always recommend friends and family go to cottman's transmission thanks guys keep up the good work I will be back for more work thank you guys and I appreciate the hard work 😁

April 14, 2017
Unprompted review
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Reply from Cottman of Columbia

We will be sure to keep up the good work for you and your Corvette, as well as any other great car you and yours bring us, Gary! Your review helps us do just that, and our team appreciates the time you took to share it. Gratefully, Cottman of Columbia

Rated 5 out of 5 stars

Tony the master mechanic

This guy is the best I have seen

April 12, 2017
Unprompted review
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Reply from Cottman of Columbia

Thank you for trusting our people and the work we perform, George! We appreciate your business. Gratefully, Cottman of Columbia

Rated 5 out of 5 stars

Love these guys

Love these guys. Always do a great job for a reasonable price.

April 8, 2017
Unprompted review
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Reply from Cottman of Columbia

Thanks for sharing the love online, Tom! It's a true honor to be here for you. Gratefully, Cottman of Columbia

Rated 5 out of 5 stars

Great service

Great service. It's nice to have someone in this business that knows what they are doing and seem to care. Tony, Liz and Dan do a great job with customer service! I would recommend Cottman to anyone for their service needs!

April 5, 2017
Unprompted review
Rated 5 out of 5 stars

EXCELLENT JOB

EXCELLENT JOB. SORRY I HAD DOUBTS.

April 3, 2017
Unprompted review
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Reply from Cottman of Columbia

Knowing we exceeded your expectations to ensure you left 100% happy, is a pleasure, Tiffany. Thank you for your business and feedback! Gratefully, Cottman of Columbia

Rated 5 out of 5 stars

Transmission service

I have used cottman twice now for service and repairs on my Chevy 3500, I could tell immediately that my truck was in good hands, Tony (one of the owners) was totally honest with me regarding my transmission service. The professionalism and quality of work was as if they are working on their own vehicle, care and pride in their work is evident from start to finish, and is very rare these days. I took my truck back a week or so later to get an oil leak fixed that was noticed during my first service, and from the time you enter being greeted by Dan the service manager who is friendly and knowledgeable to the time your vehicle is complete you feel assured...

February 5, 2017
Unprompted review
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Reply from Cottman of Columbia

Knowing we have your trust and respect is a great feeling, Richard. Thank you for your loyalty and support! We look forward to keeping you on the road for a very long time to come. Gratefully, Cottman of Columbia

Rated 5 out of 5 stars

2005 Acura TL

Cottman Transmissions made our auto experience an outstanding experience during a bad time. They provided a tow truck for free to their establishment. Everything they said they did. Their customer service is beyond reproach. They are customer oriented and takes very good care of their customers. I would and will tell all my friends and family about Cottman. Outstanding work!

January 29, 2017
Unprompted review
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Reply from Cottman of Columbia

We value every friend and family member you send our way, Anthony, and it was great to help you when you were in a tight spot. Thank you for your wonderful support of our Cottman! Gratefully, Cottman of Columbia

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