Cottman of Greenville Reviews 

47
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

This business and family are simply THE BEST!!! I had severe transmission failure in my ‘86 Winnebago on my way through town, and was afraid it was gonna be real hard to find anyone to work on it. Bet... See more

Company replied

Rated 4 out of 5 stars

Had a major steering/front end overhaul performed on a 2000 GMC van. Continued to notice some noise and stiff steering. The Pleasantburg store totally redid the work with new components at no cost to... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with the staff at Cottman Transmission of Greenville! Betty up front was very helpful and informative. Although my car cost much more than I anticipated, I can now drive my ch... See more

Company replied

Rated 5 out of 5 stars

I needed a front pump seal replaced and a rear main. They were honest and gave a quick turn around. Will use them again for my mechanical needs.

Company details

  1. Auto Repair Shop
  2. Car Accessories Store

Information provided by various external sources

Visit your local Cottman Transmission and Total Auto Care Center in Greenville for all your Transmission Repair and Auto Repair needs. For quality service and a great experience, the Cottman Man is Still the Man for everything Auto Repair related. Call today to learn more about our TransCheck 21 Plus Inspection, and please check out our Auto Repair and Transmission Repair coupons to use with your next service. Ask your neighborhood Cottman Man any questions regarding your vehicle and schedule your next appointment today.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

47 reviews

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4.6

All reviews

(47)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a great experience with the staff!

I had a great experience with the staff at Cottman Transmission of Greenville! Betty up front was very helpful and informative. Although my car cost much more than I anticipated, I can now drive my children around knowing they are safe! Also, enterprise was right next store and the staff over there went above and beyond to be helpful as well. They truly made this hard time a little less painful!

February 8, 2018
Unprompted review
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Reply from Cottman of Greenville

Kelli, thank you so much for your review. Here at Cottman we strive to do the very best for our customers. We appreciate your feedback and look forward to seeing you in the future for any vehicle maintenance you may need.

Rated 5 out of 5 stars

Honest and customer aware

Honest and customer aware keeping you informed during the whole process highly
recommend!

February 5, 2018
Unprompted review
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Reply from Cottman of Greenville

Our team appreciates your support, Jane! Thank you for the positive star rating! Gratefully, Cottman of Greenville

Rated 5 out of 5 stars

Though fairly close to cottmans in my office parking lot....

Though fairly close to cottmans in my office parking lot; but knowing what I was describing over the phone was an alternator / charging problem, the team sent a tow truck to bring my truck to cottmans (at no cost to me) to ensure my engine didn’t quit and leave me in traffic on the way in. Got her fixed up and we’re back on the road again running better than ever.

January 12, 2018
Unprompted review
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Reply from Cottman of Greenville

Rob, it is repeat customers like you that make us enjoy our job even more. It is always a pleasure working with you!

Rated 5 out of 5 stars

Highly recommend!!

Great communication,detailed explanation of service rendered, fair price, good follow up. Everyone at Cottman was fantastic. I will definitely be returning and recommending them to all of my friends and family. Thank you Chris and the rest of the team!!

January 2, 2018
Unprompted review
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Reply from Cottman of Greenville

Thank you for the great review, Freida. We truly appreciate it and hope to see you again.

Rated 5 out of 5 stars

I like Cottman because their …

I like Cottman because their honest.Their work is done in a timly manner.Its they only shop for any of my cars.😀😀😀

August 9, 2017
Unprompted review
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Reply from Cottman of Greenville

You and all of your vehicles are always welcome here, Geneva! Thank you for trusting our word and our work, and for sharing your praise online. Gratefully, Cottman of Greenville

Rated 1 out of 5 stars

Slick as Oil Had all 8 sprakle plugs and boots …

Had all 8 sprakle plugs and boots changed and suppose to have gotten an oil change on my 2007 Ford Expedition on 6-23-2017. Its 32 days later and my car had a ticking like sound. My partner checked the oil and low and behold there's not a drop of oil in my car. Keep in mind its not leaking oil either.To afraid to drive the car, dont want something to happen to the motor. So, I call Cottman to tell them what im experiencing and they offer to tow my SUV, back to the shop. Im not a mechanical but something tells me i NEVER received the oil change or i didnt receive 5 qts. like I paid for. Outcome pending. Told us it was oil in it when they checked. BS...

July 25, 2017
Unprompted review
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Reply from Cottman of Greenville

Sonya, thank you for speaking with us over the phone after posting your review. We are glad we came to an agreement, and over the phone, you seemed satisfied that you did have oil in the vehicle and that this was a misunderstanding. If we are mistaken, or if there is anything more we can do for you, please say so in an email to Cottmanofgreenville@gmail.com. Respectfully, Cottman of Greenville

Rated 5 out of 5 stars

What a pleasure dealing with the …

What a pleasure dealing with the owner. Had a intermittent hard shifting issue, they did their homework on the issue on my 2008 Saturn Sky Redline. Apparently the brake sysetm was sending bad signals to the transmition and notheing was wrong with the transmission at all. While he was looking he found other unrelated problems we discussed and he solved.

May 21, 2017
Unprompted review
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Reply from Cottman of Greenville

Solving any problems you have, is always something we are happy to do, Amy, and it's why we are here! Thank you for being such a great customer, and thanks for the kind words. Gratefully, Cottman of Greenville

Rated 5 out of 5 stars

Excellent!

They were very honest and helpful. I definitely recommend this place!

May 6, 2017
Unprompted review
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Reply from Cottman of Greenville

And we definitely appreciate that recommendation, Carolyn! Thank you for your business and feedback!

Rated 4 out of 5 stars

Thank you mechanic Joe for your great …

Thank you mechanic Joe for your great service and honest opinion you are a great access two the cotton man company. And I would definitely be referring my friends to them thank you sincerely Terry

May 3, 2017
Unprompted review
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Reply from Cottman of Greenville

Every friend, family member, and online reader you send our way, means a great deal to us, Terry! Thank you for your recommendations, and thank you for choosing us.

Rated 4 out of 5 stars

Standing Behind Their Work

Had a major steering/front end overhaul performed on a 2000 GMC van. Continued to notice some noise and stiff steering. The Pleasantburg store totally redid the work with new components at no cost to me.

March 17, 2017
Unprompted review
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Reply from Cottman of Greenville

John, standing behind our work to ensure you are 100% happy is what we are all about here. Thank you, and please give us a call the next time you need anything! Gratefully, Cottman of Greenville

Rated 5 out of 5 stars

Looks out for the customers.

Very friendly and knowledgeable staff. Kenneth answered all my questions without any hesitation. He took my truck in right away and when I got It back, it ran like a new truck.
I would recommend Cottman Transmissions to anybody that needs auto work done right.

December 10, 2016
Unprompted review
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Reply from Cottman of Greenville

Thank you for trusting us when you are looking for automotive work done right, Roger! Looking out for customers like yourself is our pleasure, and we hope to keep assisting you for many more miles down the road. Gratefully, Cottman of Greenville

Rated 5 out of 5 stars

Amazing

Cottman of Greenville was very courteous and they seemed to really care. Kenneth was outstanding to work with!

October 22, 2016
Unprompted review
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Reply from Cottman of Greenville

Our team does care, Hunter, and we are happy to hear you could tell when working with Kenneth! Thank you for commenting on the courteous and compassionate service you found from us, and thanks for choosing Cottman. Gratefully, Cottman of Columbia

Rated 5 out of 5 stars

Great, friendly service

Fast, friendly, affordable.

September 9, 2016
Unprompted review
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Reply from Cottman of Greenville

Great, friendly service, is simply how we do things at Cottman! Thank you for taking the time to share your nice feedback.

Rated 5 out of 5 stars

Trustworthy and professional

I have taken my Mercedes there many times and have always been pleased. They do honest work

September 1, 2016
Unprompted review
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Reply from Cottman of Greenville

Thank you for trusting us with your Mercedes, Natalie! We are honored to have you as a loyal customer and thankful for your positive feedback. Gratefully, Cottman of Greenville

Rated 5 out of 5 stars

Great!!

Taking your car in to have it worked on is never fun, but honestly this was a great experience. They got the job done and talked me through the problems and how/why they needed to be fixed. They went above and beyond! Thanks!!

August 29, 2016
Unprompted review
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Reply from Cottman of Greenville

Going above and beyond for the folks who are generous enough to offer us their business comes easily to us, Joe, as they deserve nothing less. Thank you for your kind words and your business. Gratefully, Cottman of Greenville

Rated 5 out of 5 stars

Honest service with amazing service

The staff were all sincere and honest, and the work was done ahead of schedule, and at the agreed upon cost.

August 24, 2016
Unprompted review
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Reply from Cottman of Greenville

We believe in the value of hard work and good old fashioned great customer service. This means always being honest, sincere, and fair to those who are generous enough to offer us their business. Thank you for being one of those individuals, and for letting us know we are living up to our standards. Gratefully, Cottman of Greenville

Rated 5 out of 5 stars

They did a great job !

We have used Cottmans for years. They have always taken care of our family and I can trust what they tell me and trust that it will be fixed! Great guys and they really do a great job!

August 20, 2016
Unprompted review
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Reply from Cottman of Greenville

A big thanks to your family for trusting us over the years, Chip! Taking care of you all has been an absolute pleasure, and we are honored to have your support, in person, as well as online. Gratefully, Cottman of Greenville

Rated 5 out of 5 stars

5 Stars

5 Stars...? I didn't see an option for a 10 star rating, because that's what they deserve. Every expectation was met, which can be hard to accomplish these days. I honestly can say I'll be back with confidence that they will perform with excellence.

August 17, 2016
Unprompted review
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Reply from Cottman of Greenville

Whether it's five or ten stars, we appreciate it all the same, Drew! Thank you so much for taking the time to share how we met and exceeded your expectations. Gratefully, Cottman of Greenville

Rated 5 out of 5 stars

Wonderful experience

Very professional and personal. They will go out of their way to make sure every customer is satisfied! Competitively priced and they stand behind their work.

August 16, 2016
Unprompted review
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Reply from Cottman of Greenville

Thanks for commenting on the wonderful experience you had with us, Jermaine! It's really not going out of our way, as we are happy to ensure the complete satisfaction of those who visit us. Gratefully, Cottman of Greenville

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