Coulson James Reviews 6

TrustScore 2.5 out of 5

2.4

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Company details

  1. Travel & Vacation

Information provided by various external sources

Coulson James is an independent and family run property agency and we are based in a prestigious and prominent office at 110 Broadway, Leigh on Sea opposite the Grand Hotel. Specialising in Residential Sales, Lettings and property management, our ai...


Contact info

2.4

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Disappointing Experience

We started renting a property with Coulson James in mid-November. Immediately it became clear the property was not habitable. There was no heating or workingdrainage, the toilet was black and unusable and there were bloody plasters, razor blades and condoms left in the property. It took two weeks for the heating and plumbing to be resolved after having to go into the office multiple times and sending multiple emails. We have spent a lot of time and our own money to fix the property but are still waiting on Coulson James to fix issues that have been raised more than once over the past 4 weeks

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

A huge thank you to Mel who has been…

A huge thank you to Mel who has been exceptional with her help, advice and determination in getting us through the complicated purchase of our new home. Mel dealt with every challenge in a professional manner. Would recommend Coulson James, Mel is dedicated to getting the job done.

November 11, 2022
Unprompted review
Rated 1 out of 5 stars

Dishonest

My wife and I was buying a house through them recently. Whilst showing me around the house, the agent answered several of my questions with, what I later found out to be, false information, just to push the sale through. A survey i instructed later contradicted what the agent had told us and meant I had to pull out of the sale due to this incorrect information. We was obviously down over a thousand pounds in solicitor and survey fees. Worse still. When I pulled out of the sale and made my reasons clear and told them what their agent had told me, instead of apologising for feeding incorrect info, they instead chose to imply I was a liar. Classless. Just hope I never have to deal with them on any future purchase.

April 29, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent and professional…

Excellent and professional service.Thank you Keith for making it so easy and for working with us to complete the sale of my Father’s property during these times.
Would highly recommend them.

February 25, 2021
Unprompted review
Rated 5 out of 5 stars

Great Estate Agents in Leigh-on-sea - Ask for Roy

When searching for a property in Leigh-on-sea I registered with every estate agent that I could in order to find the right property for myself and my two small children. Coulson James went above and beyond to help me find the property of dreams (to rent). And it truely was! So gutted to be leaving Leigh-on-sea. I will be back and when I am the only estate agent I will be registering with will be Coulson James.

Thanks again for all of your help and support Roy - for making me feel like someone was on my side when navigating the renting game.

June 5, 2018
Unprompted review

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