CP Lighting Reviews 1,384

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and efficiency of the staff. Many appreciate the wide range of products available, often at reasonable prices, and note the high quality of the items received. The ordering process is frequently described as straightforward, with prompt communication and fast, well-packaged deliveries. However, some customers also noted occasional issues with delivery times, with a few experiencing delays or receiving incorrect items. A small number of people mentioned that shipping costs could be expensive, and some were dissatisfied with the lack of proactive communication regarding order status in certain instances.

What people talk about most

Delivery service

Customers generally report positive experiences with delivery services, often highlighting quick postage,... See more

Product

Clients share positive opinions on product. Many customers appreciate the great selection of stock, good... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the prompt, helpful, and... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process... See more

Price

Reviewers mention positive feedback about price. Many customers found the prices to be good, fair, and... See more

Based on these reviews

Rated 5 out of 5 stars

Very good range of options on the website, although I was a little confused about one product, so sent a quick message. I received a very quick reply with good clear information, so I ordered several... See more

Rated 5 out of 5 stars

After the first order of two strip light bulbs , which arrived very quickly ,but smashed , a quick phone call to report the problem resulted in replacements arriving the next day . Such excellent se... See more

Rated 5 out of 5 stars

Website very easy to use. Very good range of lights available at reasonable prices. Had a problem with a ledvance floodlight which was very quickly and efficiently resolved. Not many suppliers out the... See more

Rated 5 out of 5 stars

Great communication and service! Top marks all day long. Item was what I needed and delivery was on time and packaged perfectly. Great company to do business with. Highly recommend C P Lighting. Many... See more


Company details

  1. Lighting Wholesaler
  2. Light Bulb Supplier

Written by the company

CP Lighting Ltd is a lighting wholesaler based in Tolworth in Surrey. We are not related to CP Lights in gateshead. Do not leave review for that company here.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 85% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service from CP Lighting

I made two purchases from CP Lighting. Both were delivered very promptly, with full tracking. The items were well packed. I sent an email to enquire about a technical point before making one order, and received a reply from CP Lighting within 30 minutes. (Thanks David Penfold). In summary, I was very pleased with their level of service and efficiency.

April 13, 2026
Rated 1 out of 5 stars

Delivered the wrong items not what I…

Delivered the wrong items not what I ordered on your website. I ordered 4 pin lights that with a smaller base like the image on your website not the larger base like my previous order.

April 7, 2026
CP Lighting logo

Reply from CP Lighting

I don't understand why you have posted this here instead of contacting our sales department, this would have received an instant response. I can confirm that you ordered 4-pin lamps and this is what we believe we have sent to you. I can tell you that these lamps are located in a different location to 2-pin lamp and so it is not likely that we have mixed them up. Please would you send email a photograph to sales@cp-lighting.co.uk of the item you have received so that we can rectify the situation.

Rated 1 out of 5 stars

DO NOT USE

DO NOT USE. Placed an order in December. It’s now April and still no delivery. I’ve phoned twice and been told, it’s not our fault, it’s on a boat from China.. then promised it would arrive next month.. spoiler alert.. it didn’t. I’ve just gone onto the companies website to find they’ve cancelled my order without even an email.. avoid this company.

April 12, 2026
Unprompted review
CP Lighting logo

Reply from CP Lighting

We told you that these items are no obsolete and the only stock that us available is being passed from dealer to dealer as stock becomes available. We did not take payment and when we managed to get sone stock on the 18th March your credit card authorisation had expired. We left a message on your mobile phone but as you didn't call back we assumed that you had obtained the items elsewhere in the mean time so cancelled the order down.

Rated 5 out of 5 stars

Good description, good purchase

Everything was great. The delivery was fast yeah so the bulbs are working as expected. It would be great to have CP lighting on Amazon in this case that we would be covered by Amazon and there is no need to pay for delivery.

April 7, 2026
Rated 5 out of 5 stars

Always excellent

Always excellent, fantastic product range, great communication and documentation, great prices, fast dispatch fast delivery, superb.

March 13, 2026

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