The product arrived sooner than expected, in good condition. It fitted perfectly and has been most useful. The only thing faster than the delivery of the item was the request for a performance revie... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered on behalf of my Mum. She ordered 2 delf soup bowls and spoons. One of the spoons was broken when she opened the parcel. She phoned customer service who were very helpful and patient and said t... See more
Company replied
Quick and efficient delivery. Thank you. Was rather puzzled at the delivery. The courier was told the third floor for the delivery (live in block of flats). Waited, watching the lift floor lights... See more
Company replied
I recently discovered this store for crafts, and I must say it's a hidden gem. They have a vast selection of craft materials, from paper and fabric to beads and ribbons. The quality of the products is... See more
Company details
Written by the company
Craft & Hobby is the main past times brand of Kingstown Associates - a leading mail order company based in Driffield, East Yorkshire. 2024 is a celebration of 25 years trading. If you have any problems with any of the products or service we offer - please call our customer service team on 01377 249889 or email cservice@kingstown.uk.com
Contact info
Wadsworth Road, YO25 9DJ, United Kingdom
- 01377 249889
- cservice@kingstown.uk.com
- www.craftandhobby.uk.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very satisfied
Good product,quick delivery.Had to change for a smaller size.Returns policy worked very well.Altogether very satisfied

Reply from Craft and Hobby
All the products I have ourchased from…
All the products I have ourchased from Craft and Hobby have been very useful and long lasting.

Reply from Craft and Hobby
I was very pleased with the excellent…
I was very pleased with the excellent service I received and will not hesitate to recommend you to my family and friends, thank you

Reply from Craft and Hobby
Excellent website- easy to useexcellent
Excellent website- easy to use. Good value and would use again

Reply from Craft and Hobby
done the job i wanted
Highly recommended
Good site, easy to navigate with very good choice of items and excellent delivery, highly recommended.
As has become the 'norm
As has become the 'norm, Good service and helpful staff. Busy times well handled by the queuing system and staffed tills
Excellent first class service 😃
The product arrived sooner than…
The product arrived sooner than expected, in good condition. It fitted perfectly and has been most useful.
The only thing faster than the delivery of the item was the request for a performance review within hours of placing the order. Gave me a good laugh!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







