The product arrived sooner than expected, in good condition. It fitted perfectly and has been most useful. The only thing faster than the delivery of the item was the request for a performance revie... See more
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Ordered on behalf of my Mum. She ordered 2 delf soup bowls and spoons. One of the spoons was broken when she opened the parcel. She phoned customer service who were very helpful and patient and said t... See more
Company replied
Quick and efficient delivery. Thank you. Was rather puzzled at the delivery. The courier was told the third floor for the delivery (live in block of flats). Waited, watching the lift floor lights... See more
Company replied
I recently discovered this store for crafts, and I must say it's a hidden gem. They have a vast selection of craft materials, from paper and fabric to beads and ribbons. The quality of the products is... See more
Company details
Written by the company
Craft & Hobby is the main past times brand of Kingstown Associates - a leading mail order company based in Driffield, East Yorkshire. 2024 is a celebration of 25 years trading. If you have any problems with any of the products or service we offer - please call our customer service team on 01377 249889 or email cservice@kingstown.uk.com
Contact info
Wadsworth Road, YO25 9DJ, United Kingdom
- 01377 249889
- cservice@kingstown.uk.com
- www.craftandhobby.uk.com
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Lovely product
A much better quality than I expected.
I was happy with your service and goods.
Highly recommend
Always good to support small businesses. Excellent service would highly recommend.
GOOD SERVICE
Very good product and very good prices.
Excellent service
Delivery was early which is always a bonus. Gift was very well received. Packed with care. No damages. Recipient was extremely happy. Thank you 😊
Ordering and delivery were excellent
Ordering and delivery were excellent. Goods are of excellent quality and great value
It was very well packaged and arrived…
It was very well packaged and arrived exactly on due date.
Very good indeed thank you would highly…
Very good indeed thank you would highly recommend them
Absolute rubbish for the money paid.
Great service.
Goods arrived in timely manner
Goods arrived in timely manner. Nothing damaged.
Thank you.
Really good service !
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