Very affordable prices, the shopping experience wasn’t too difficult although the website was packed and lagging Everything was well organized I haven’t received my order yet so I can’t speak about... See more
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Fair prices , quality / material as described on the website , they usually send products out quick too . It's great you can buy separately tops and bars themself , different thickness and size jewell... See more
Easy online process and transaction… products are clear with all the info you need about them, to make your decision. Great range of jewellery, quick despatch. Thank you Crazy Factory.
Would not recommend at all. Customer service is awful. Among other items I bought 2 bridge pearson jewellery that was labelled as jewelled piercing. But the listing was misleading and I have received... See more
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Company details
Written by the company
From the latest trends to timeless classics, we have a huge selection of piercings and fashion jewellery at unbeatable prices. How? We skip all the middlemen to deliver straight from the Factory - and pass these savings on to you! With more than 7 million customers from over 100 countries, Crazy Factory is the world's number one piercing shop!
Crazy Factory - The best piercings you can buy for less!
Written by the company
- DO IT YOUR WAY!
- You’re unique, you’ve got your own style. You dress the way you want to. Find the perfect piercings and jewellery for you in our shop. We offer a huge variety, high quality and stunning factory prices.
- The choice is yours.
- We offer the latest trends, extraordinary highlights and a huge variety of more than 80.000 products! Available in all kinds of colours, varieties and sizes. We also produce more than 2000 new items every year, in order to be up to date all the time.
- Quality you know you can trust.
- We only offer items of verified quality. Our large quality assurance team ensures that you’ll only receive fully functional products. And if something does go wrong, our customer support team will definitely be happy to assist you.
FREE SHIPPING!
Free shipping on orders over €29
Order more, pay less! For all orders over €29, we ship for free no matter where you are in the world. Crazy or what?
Contact info
The World's Nr. 1 Piercing Shop
4.2
Great
88K reviews
Asks customers to review
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Good
Order came on 17 day. Plugs are lightweight and like on photos but kinda more orangey
July 1, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Its ok
Its ok, quality is good, pricing is lala for example i bought a piercing topper for about 4€ and it was supposed to be a clear stone but half of the stone is silver like a metallic coating. Also shipping takes a long time for an envelope.
July 17, 2026
Unprompted review
Reply from Crazy Factory
Hello Lina,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Marco
Crazy Factory Support
This website feels like a scam.
I've ordered a couple of times from this store, mostly septum rings. the first time, the black engraving on the septum ring came off. it literally turned my tissue black when i went to blow my nose. eventually, the ring actually fell away from the segment cos it was so loose; it literally fell down my sink plughole so goodbye septum ring. my 2nd order was the exact same thing; the segment is so loose that it falls straight out my nose. the products are so disgustingly bad that i actually feel the website is a scam. i sent them an email to request a refund since the products absolutely do not perform to their require purpose but i got a very dismissive email back saying that their products are a one time use item (whats the got to do with the quality? lol) and then asked for a video DESPITE me sending a very clear picture. dont shop here; go to custom plugs or somewhere else for your products. YOU GET WHAT YOU PAY FOR.
July 12, 2026
Unprompted review
Reply from Crazy Factory
Hello Soph M,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Marco
Crazy Factory Support
Shipping takes forever (without any information)
I live in Germany, they ship from Germany but I’m waiting since weeks und they won’t give you any proper information when it’s coming…. The material also looses color and my ear got infected last time I purchased
July 16, 2026
Unprompted review
Reply from Crazy Factory
Hello Elena,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Marco
Crazy Factory Support
Trusted, reliable, great quality.
Just made my second order of about 9 barbells, very impressed with the quality. I do wish shipping was faster, but don't we all for everything lol. Awesome selection of jewelry for all your piercing needs. Took a chance with them for my first order and I was very happy with my order. Can't wait for my next order to come!!!! 5 STARS!! I would recommend Crazy Factory to anyone needing piercing jewelry!!
July 16, 2026
Excellent fake plugs
Ordered some custom fake plugs from here, they are perfect, if you're looking for something specific and you have an idea of what you want, this is the place to use.
July 16, 2026
Unprompted review
Nice delicate jewelled nose clicker
Very good quality, really liked the nose clicker with tiny jewels on it. I would say the photos make it look like the jewels are much bigger than they are, so it's a bit misleading if you don't already know about photos of nose jewellery. But it is actually really delicate and pretty.
So I'm happy with how it looks.
June 30, 2026
I love Crazy Factory!
Crazy Factory has amazing products for a very fair price. The delivery is good and the customer service is very easy to contact and they always gladly help. I especially love that you can design your own jewelry, so i ordered ear plugs with the pics of my 6 lovely birdies on them! So cool :D
June 2, 2026
Wonderful Everything!
The prices are amazingly cheap and the quality is great. Lots of variety as well. I've ordered from them several times and it has always arrived in a timely manner, imo.
July 15, 2026
10/10 recommend
I've always gotten my piercings from here, for years and years. I wish they had more varied stones and wooden designs for plugs, but otherwise, I recommend them to everyone.
April 14, 2026
I sent parcel back m because it took…
I sent parcel back m because it took over two weeks to get to me. Its now been 7 weeks since then and still not had a refund. Same excuse everything. These people have stolen my money and won't give it back. Terrible service, I would highly recomend you dont use them.
June 6, 2026
Unprompted review
Reply from Crazy Factory
Hello Lee,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Marco
Crazy Factory Support
I love crazy factory it's got really…
I love crazy factory it's got really lovely and pretty jewellery for all piercings totally recommend....
July 14, 2026
Reply from Crazy Factory
Hello Maki,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Marco
Crazy Factory Support
Very happy with everything I I ordered
Very happy with everything I I ordered, made some changes as soon as they came 😍😍
July 7, 2026
Crazy Factory review
Crazy Factory’s website is easy to use and they have an abundance of choices.
I will say that their shipping took a bit longer than they said and their tracking accessibility should be improved.
Bought from them twice now and will continue to do so.
July 14, 2026
It was just easy to use and there is an…
It was just easy to use and there is an awesome range of products!!
July 14, 2026
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