Create Website Builder Reviews 165

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Five years later I'm still so happy for making the switch to local company Create. Their ethics align so well with those of my company's. Tree planting, low carbon footprint, supporting small b... See more

Rated 5 out of 5 stars

Firstly the platform is easy to use for a non-technical person like myself. There are lots of helpful guides to use for all aspects of creating a website. If you do need help, the UK-based account m... See more

Rated 5 out of 5 stars

I recently contacted Create for help with switching my domain name. The support I received from Madelene was fantastic. She asked relevant questions and provided clear instructions to me. When she... See more

Rated 5 out of 5 stars

I heavily researched website builders before choosing to go with Create.net. This company is beyond fantastic! Lots of easy to use templates, tutorials, excellent support through available guides and... See more

Company details

  1. e-Commerce Solution Provider
  2. Software Company
  3. Website Designer

Written by the company

Make your own website and online shop with beautiful templates and easy to use drag-and-drop tools. Our UK based customer service team are on hand to support you along the way.


Contact info

4.8

Excellent

TrustScore 5 out of 5

165 reviews

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Rated 5 out of 5 stars

Great websites, great service

I have two websites with Create - one for my online business and one for a charity I support. There is a wide variety of templates to choose from, which means you can make a wonderful and individual website. Building the site is intuitive, even for people, like me, who are not particularly technically-minded. If you do get stuck, the support is excellent, with UK-based customer service. My account manager gets back to me quickly when I send in queries, and uses language I can understand (ie plain English). Alongside human support, there is a wide range of help guides, which offer step by step instructions on how to complete an action. There is also an amazing online community on Facebook, with supportive customers of Create, who are happy to share their experiences and offer advice.

January 7, 2021
Unprompted review
Rated 5 out of 5 stars

Fabulous support - brilliant team

I have been with Create a number of years and have two websites with them now. I cannot recommend them enough, for me the best thing is the support I receive from my account managers, Adam & Ian. The support is fast and they explain things so well even I understand it! Honestly it was the best thing for my business joining Create.

January 7, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing product and customer service

Amazing customer service and the product is excellent too. As a professional designer I have used many platforms for websites as well as coding from scratch, but create.net is the easiest and quickest to use - by far - with great functionality and easy access for the client to edit too. It is user-friendly, intuitive and easy to build branding into the starting themes. I highly recommend create.net

December 14, 2020
Unprompted review
Rated 5 out of 5 stars

I heavily researched website builders…

I heavily researched website builders before choosing to go with Create.net. This company is beyond fantastic! Lots of easy to use templates, tutorials, excellent support through available guides and quick response email. The team regularly introduce new features as well. The Create team are also on social media platforms, and joining their groups enables you to communicate with other create.net users and find useful hints or ask/answer questions about how something works. The Create.net team are a really friendly, supportive bunch and I couldn’t be happier!

November 11, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing support, easy to use, recommend to all!!

I have 3 websites with create, I find them easy to set up & use. My customers say shopping on my websites are hassle free which is so important. On the very rare occasion I have an issue, the support team are quick to respond & help me out. I wouldn’t use anyone else for my website now!

November 6, 2020
Unprompted review
Rated 5 out of 5 stars

I cannot recommend this fantastic team…

I cannot recommend this fantastic team enough! They have answered all my questions (even before I signed up with them) and Adam has shown the patience of a saint dealing with my queries as I built my website. The templates are easy to use and their online manuals and help section are thorough and talk you clearly through how to do things step by step - even when linking to other company's software. I am so glad I listened to my friend's recommendation when she told me how happy she was with her website and Create.net.

July 30, 2020
Unprompted review
Rated 5 out of 5 stars

I’ve been with Create since 2009 and I…

I’ve been with Create since 2009 and I can honestly say, never go with another host. Their support staff are amazing and always on hand and they’re constantly bringing out new features. It’s nice that they also invite you from time to time to try out new features. They really make you feel welcome and it’s an absolute pleasure to work together. Thank you create!

July 4, 2020
Unprompted review
Rated 5 out of 5 stars

Great website builder and outstanding customer service

The website builder is easy and intuitive to use and customer service is one of the best I've ever experienced. I've never had to wait long for an answer, and they couldn't be more friendly or helpful. Adam in particular deserves a shout out as an amazing account manager.

May 7, 2020
Unprompted review
Rated 5 out of 5 stars

Best website builders.

I've been with CREATE website builders now for about 5 years. My needs have changed and they are always helpful when I make changes to my website making it easy and painless. Adam has been very patient and helpful recently and always replies promptly to my queries.
I recommend CREATE to anyone starting out. Using their site is intuitive and you cannot fail to get professional looking results even if you have little knowledge.

October 28, 2019
Unprompted review
Rated 5 out of 5 stars

Customer service and product support as it should be!

We use Create for a couple of years and appreciate its functionality. I have just went through update as our website was getting old. As usual with such task I run into problems which were brilliantly handled by Adam. In our modern world every business promises you the world and very few deliver it. Create and Adam do so. This is a shining example of how product support should work. Many thanks, Adam!

August 29, 2019
Unprompted review
Rated 5 out of 5 stars

Great website service

Been with them for 9 years and love the templates and easy use format.
Help is always at hand via both email and facebook and they even have their own group where website owners help each other out too!
Totally recommend the team at Create.net

August 16, 2019
Unprompted review
Rated 5 out of 5 stars

Create.net are a brilliant website provider!

They are all brilliant,never been dissatisfied with the service i have received. Considering the amount of people they have on their books i am always surprised at how quickly my query gets a response and sorted.I have had both Ian and Adam and both brilliant! Their patience is endless and much appreciated!The website package prices are really affordable and offer more than other companies do for much more!

August 15, 2019
Unprompted review
Rated 5 out of 5 stars

The best website builder by far

I have been a Create user for many years and more recently started building client sites here too. The team at Create are always quick to help and sort out any issues so that your site can do its job. I normally deal with Adam and he's fantastic! And the builder itself is the best one I have used (and I've tried quite a few). The scalability and ease of use is great and I recommend Create as an alternative to more expensive and difficult web options whenever I can.

July 18, 2019
Unprompted review
Rated 5 out of 5 stars

great website...

great website.... not much more i can say, easy to use and the help you get from the guys that work there is fantastic. highly reccomend to anyone :)

March 29, 2019
Unprompted review

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