Creative Tops Reviews 2

TrustScore 4 out of 5

3.8

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Company details

  1. Home & Garden

Information provided by various external sources

We can now offer our customers a full range of tableware, housewares and kitchen accessories, including coffee pots, specialist coffee cups and saucers, as well as placemats, coasters, storage and trays.


Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

5-star
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Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. I broke the lid on an aluminium bottle, and they have sent a replacement within a few days. Lucy was quick at responding to my emails and friendly throughout.

Thanks!

February 7, 2019
Unprompted review
Rated 5 out of 5 stars

Ist Rate Service & Excellent Communication

After purchasing a Sabatier Knife Set ( with 25yrs Guarantee) from Dunelm just over 12months ago, the handles showed signs of cracking. Dunelm were not interested in helping, or even offering support on their supplier. After endless emails and phone calls to UK suppliers<: Sarah Berrido from Creativetops came to the rescue. The service and support I received was Excellent, regaining our faith in Customer Services. Sarah was able to source some replacements, which have now arrived , very quickly. Many Thanks. Pity the Retailer Dunelm, were not able to show the same iniative, or support.

February 21, 2018
Unprompted review
Creative Tops logo

Reply from Creative Tops

Hello John,

Thank-you for such kind words! I appreciate you taking the time to review our company.

I am delighted that I was able to help resolve this issue & you are pleased with the level of service!

Many thanks,

Sarah

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