Created a personal football card for my sons birthday. Just been sent the preview of the finished product and it’s absolutely perfect!! They’ve even managed to insert his own grassroots club logo onto... See more
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Customer Service was amazing. If there are any queries regarding your order they will contact you before printing and will also send a prototype to approve before print! Delivery was fast and produ... See more
Company replied
Ordered 4 cards which unfortunately did not arrive. When I contacted CreatuFut they responded very quickly apologising the fact these had been lost in the post and said they would send out new ones. T... See more
When uploading the images, I was worried how it would turn out as the preview didn't fill me with much confidence. However, the staff did a great job and sent an updated preview via email and when it... See more
Company details
About CreateFUT
Written by the company
Orders are shipped worldwide. Cards are printed locally in the UK. We pride ourselves on the quality of our products and also the quality of the service we provide. Please do not hesitate to reach out to us directly if you have any questions or need help in any way. Contact info
Colchester, United Kingdom
- info@createfut.com
- www.creatufut.com
Best quality
Best quality, fast making.
I love all of your kindness
Thank you!
January 27, 2022
Unprompted review
not the real designs of Fifa
January 23, 2022
Reply from CreateFUT
Hey Marius, we do make it clear on our website that we are not affiliated to FIFA or EA sports, all our designs are original and we believe they are better than any designs elsewhere. I do hope you like your final product, and if you have any issues with it then please do get in touch.
Thanks.
I reviewed my order and noticed i…
I reviewed my order and noticed i needed to amend it, which i done and got an email to say it would be amended but i received my order and it had not been fixed, my son was not pleased on xmass morning so dont think i will use this site again unfortunately.
January 9, 2022
Reply from CreateFUT
Hey Darren, thanks for the review, we saw the error and sent you a replacement card for free, we do hope you are happy with the final product and sorry for the original error on our end.
Perfect service
Perfect service. The card was given to my 9-yr-old son's school friend, who loved it so much he said it was his BEST birthday present (which slightly frustrated his mum!!).
January 6, 2022
Quick response
Originally I was worried because I had received an image nothing like I suggested before but they quickly changed it, it was higher quality, and there was no charge. Thank you creatufut.
January 2, 2022
Unprompted review
Excellent Customer Service
Ordered 4 cards which unfortunately did not arrive. When I contacted CreatuFut they responded very quickly apologising the fact these had been lost in the post and said they would send out new ones. They did so and ensured these arrived in time for Christmas as they were presents. Very happy with the end product and the service to rectify the issue that was beyond their control.
December 27, 2021
Unprompted review
Ordered 2 cards and received them…
Ordered 2 cards and received them promptly looked good until I noticed a mistake ( checked and verified it was a creat fut mistake and not mine) at first they responded quickly and admitted the mistake... now they don't answer emails and one of my sons will have the wrong card for Christmas. Luckily I've kept the emails with them admitting liability and will use PayPal dispute for refund!! Not Happy!! Update.... they have sent replacement card but it has the same mistakes as original so now I have 2 faulty cards!!!
December 23, 2021
Reply from CreateFUT
Hey Kevin, I hope we have finally sorted this out to your satisfaction and you have the card you wanted. Please do accept our apologies, we would like to offer you a free card to make up for the error. Please do get in touch via email!
Excellent and quality service
They are good to work with and they provide excellent service 👏🏿
December 14, 2021
Unprompted review
Great and quick work
Great and quick work. Very helpfull and easy to get in touch with
December 14, 2021
Unprompted review
Reply from CreateFUT
Thank you Happy Christmas to yourself and your Family
Extremely slow processing
Order placed first week of November.Last week received notification that the card was ready and shipped. It takes more than 5 weeks for the card to be sent
December 14, 2021
Unprompted review
Reply from CreateFUT
Hey Inge,
Please accept our apologies, as your card was a free gift we ordered and produced them in batches which takes longer than our normal process. We hope you love the finished card.
Easy to place order
Easy to place order! Even sent me an email with the finished product to see if I’m happy with it. Will definitely use these again amazing service great price too!!
December 13, 2021
Unprompted review
Excellent super fast service will…
Excellent super fast service will definitely recommend and should the need arise will definitely use this company again
December 6, 2021
Unprompted review
We never received our package.
December 1, 2021
Reply from CreateFUT
Hi Kim, sadly due to Brexit delivery to Belgium was somewhat delayed. I do hope you received and are happy with your card now? If not please reach out to me via the complaints email of the website.
Nice product and good service
The card came out very nice. During the creation of the card, I got a swift response on questions which I had via mail, so a good service.
December 1, 2021
Very misleading website
Very misleading website. The items delivered, in no way represented the photos on their website.
The framed wall prints, do NOT come framed. The frames on site look nothing like those sent. The wall pints themselves, need to be cut out and fixed by the customer.
None of this is shown, or explained on their site.
November 22, 2021
Unprompted review
Reply from CreateFUT
Hi Priya, I am so sorry you have come away feeling this way about our service, I have emailed you directly to try and solve any issues you have.
I would say that on the wall prints there is an option to purchase a frame, which is optional, so not all prints arrive with a frame as standard. You only selected 2 frames with your order so some of your images would not have come framed.
Please respond to my email and I will be sure to put right any issues.
The card itself was really good but it…
The card itself was really good but it came kinda bended and is a little bit damaged. Wish the packaging was better .
November 20, 2021
Reply from CreateFUT
Hi, Im sorry the card arrived a little damaged,Please email me and I will send you a new card out later this week
Kind regards
Just had the preview sent through
Just had the preview sent through. Absolutely love it, can't wait for my son to receive it on his 16th birthday.
November 20, 2021
Unprompted review
Everything is ok on the review
November 16, 2021
Unprompted review
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