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Company details

  1. Credit Counseling Service

Written by the company

Credit Team USA the only credit repair team you will ever need. Looking for help raising your credit scores? Do you need help with improving your credit rating? We have been helping clients improve their credit worthiness for over 25 years. Call us today so we can discuss what can be done to help with your credit restoration process.


Contact info

4.1

Great

TrustScore 4 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

So far so good

So far so good. Month 2 in working with the credit team and they produced decent results so far. Will keep the review up to date on how my file will look in the future months. As of now extremely happy 😊

Thanks team

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

I had some unfair and incorrect…

I had some unfair and incorrect negative information reporting on my credit files.This information was keeping my credit scores so low that I was unable to obtain a car loan with a low interest rate. Ron at Credit Team USA was able to help me get this information deleted and get my credit scores up over 80+points which allowed me to obtain a low interest auto loan. I now have my new car and a low interest loan that makes my payments much more affordable.Thanks again Credit Team for all your help!

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Credit Team USA has handled my issues effectively and efficiently.

Credit Team USA has demonstrated that they have the tools to address my credit issues and they have the experience to use those tools in the most effective manner. I’ve had a few bumps in the road, but their handling of my credit issues has given me newfound hope and peace of mind.
Thank you Credit Team USA.

June 16, 2025
Unprompted review
Credit Team USA logo

Reply from Credit Team USA

Allen, we greatly appreciate your business and look forward to further helping you with your credit restoration process. Your 5 star review is much appreciated.

Rated 1 out of 5 stars

every bad thing you read about this…

every bad thing you read about this company is true, don't be fooled and they have already been reported. And for the reply that he's going to post saying that he removed things and he held up his end of the deal is a lie. When ask to verify what was deleted and what was even reported could not show proof.

May 12, 2025
Unprompted review
Credit Team USA logo

Reply from Credit Team USA

06/04/2025 07:23:12 PM Wed - Ron Bennett
Direct Extension 101
Hi Michael,
Hi Michael,

In response to your post we sent you proof of what items where deleted. You received a link showing you all 12 negative items that were deleted.

I came across your review that you posted at the end of May this year. So reviewed your files to see why you would post a negative review.

After reviewing your files I see that we were able to get a total of (12) negative items from your credit files back in 2022 . I see that we worked your case in a timely
manner under the terms we discussed (i.e. every 30 days for 9months). I also see that we sent you monthly updated progress reports as well (see example of link below).

I'm not sure if you were unhappy with our service why you wouldn't email me and let me know. We always work vigoroulsy to help our clients
and do everything we can to help with our clients credit restoration process. With that said, I would be glad to review your files and see what else can be done to help with your credit restoration process.

Best regards,

Ron Bennett
Credit Team USA
(888)990-9978 ext. 101
ron@credit-team.com
www.credit-team.com

Rated 1 out of 5 stars

This is a SCAM do NOT trust this clown.

If you take a second to scroll through all the 1-star reviews Ron’s company has, you’ll notice something… the man doesn’t have a clue why people are upset. That’s because he lives in denial and refuses to take responsibility for the mess his company leaves behind. Instead of fixing the problem, he plays dumb and blames the customer. It’s pathetic.

I should’ve listened to the warnings, but like many others, I fell for the smooth talk and empty promises. They’re friendly as hell when it’s time to sign the contract but once they have your money? They vanish like roaches when the lights come on.

Ron, since I know you love to twist facts and downplay your failures, let’s set the record straight. I kept receipts. I’ve got screenshots. I’ve got timelines. You made promises you didn’t deliver on, and I’ll post every bit of evidence publicly, including on Yelp, where your excuses are already on full display. Don’t bother responding with your usual scripted nonsense. I don’t need your “perspective” on my experience.

The worst part? This isn’t just bad service — it’s a full-blown scam wrapped in a fake suit and a weak apology. The only reason I’m giving this 1 star is because I couldn’t leave zero. I’m now in the 750+ credit score club, and I didn’t need you or your lazy team. I did it myself with the help of ChatGPT something that took minutes, not 11 months of excuses and silence.

Do better. Actually, scratch that just stop doing business altogether. You're not helping people. You're preying on them. Plain and simple.

May 30, 2024
Credit Team USA logo

Reply from Credit Team USA

07/26/2024 11:08:14 AM Fri - Ron Bennett
Direct Extension 101
Hello Jacinto,

I'm not sure why you wrote such misleading and unfair 1 star review for myself and Credit Team USA.

On July 23rd, 2023 You retained Credit Team USA's services to help with your credit restoration issues. At such time you had (27) adverse negative items reporting on credit files. Your TransUnion score was 539 when we started. We were able to get (8) negative items deleted during that time period. Your score went +108 points to (647). On you Experianreport your score was ( 518). We were able to get (7) negatvie items deleted and raise your score (112) points. On your Equifax report your score went up (89) points with (3) deletions.
The grand total of negative items deleted was (18). Further, we updated you monthly via email with progress status reports to keep you informed of your progress.

In closing your review is unfair and flatly wrong. If you would like to discuss your account email me a good time for a phone appointment and I'll reach to you. Just to be clear, we appreciate your business but your review is hard to understand since we had good results and offered to renew your service for another (9) months for a $133.00 per credit file.

Best regards,


Ron Bennett
Credit Team USA
(888)990-9978 ext. 101
ron@credit-team.com
www.credit-team.com

Rated 5 out of 5 stars

I’ve referred my family and friends to…

I’ve referred my family and friends to Ron and his team. They have all had low credit scores. Now they all have great credit because of Ron. Recently I used his service again and helped boost me back up over 700 score.

March 25, 2023
Unprompted review
Credit Team USA logo

Reply from Credit Team USA

Thank you Arcel for taking the time to post your 5 star review for Credit Team USA. We greatly appreciate your business and your referrals.

Rated 1 out of 5 stars

The most unfortunate experience..

The most unfortunate experience... as a returning customer, I banked on my experience with Ron from the last time I worked with him. And this time, I needed help with my elderly mother's credit... He promised so much and failed to deliver. Unfortunately, this time around, it was ultimately a disaster experience. He does not have any staff working for him. His website is completely fraudulent as far as making his company seem like a big company with multiple locations and jurisdictions. He operates out of Washington state and he is a one-man show.
After working with him for over a year I have spent more time chasing him and trying to get him to do work for me than I got results. He operates from two separate emails, his phone is only answered if he believes you are a new customer. So if you are currently working for him, try leaving him messages... they will not be returned... Call back within a few minutes and act as a new client and he will get on the phone immediately. Of course, once you get him on the phone he will be nice and sell you a bunch of BS about what he will do and not follow through with one.
Just to be fair, the last time I worked with him, I had a completely different experience.
Also, the IdentityIQ is also another BS that he gets you to pay for which is again another scam in the way he does business. Their scores are completely different from those of the 3 credit companies.
Don't waste your time and or money.

May 26, 2022
Unprompted review
Credit Team USA logo

Reply from Credit Team USA

In response to Samar’s unfair review. Samar retained our service again because we had excellent results the first time around. Let it be noted, we also had good results for Samar and her family the second time around as well. Her mother was offered a couple of debt settlement options that she was not in the position to pay. Thereby, Samar feels we failed to deliver. Further, Samar knows we have other staff members as when she called in asking for me and one of our team members let Samar know I was out of the country for a few weeks and someone else could answer her questions.

Summary of what we did for Samar . Improvements of 146 point increase on Equifax, 104 point increase on Experian, and 134 point increase on Transunion, with a total of 42 negative deletions from her credit history. 8 negative items remained. We are always here to help and can continue to work our clients cases if suited. In regards to Identity IQ it’s one of the biggest credit reporting/anti theft sites and programs currently, and is the best and cheapest way to obtain reports monthly.

In closing, we have been in business for 25+ years and we are A+ rated. Further, 80+ percent of our clients are from referrals based upon our performance. I’m sorry Samar wasn’t satisfied with the debt settlements we were able to obtain for her mother, however the review posted is extremely unfair and flatly just wrong.

Rated 1 out of 5 stars

Current Customer

I have been working with this company for a year and have had to do all of the leg work in trying to fix a fraudulent account on my report. After spending $350.00 I would have expected a call or an update in a years time but nothing. The lack of customer service is atrocious. I would not recommend this company to anyone. Stay away from Ron Bennet, and stay away from this company.

May 17, 2022
Unprompted review
Credit Team USA logo

Reply from Credit Team USA

Rheanna as you know you retained our service on July 19th, 2021. You had three items on your credit files that you wanted us to work. Within three months we had all your adverse items deleted. Several months later another collection company picked up one of the accounts and posted to your credit files. Your case had been closed and completed. However, you asked us to continue working the new posting since it was the same account that we go deleted from another company. I told we would do that for you. We’ve continued to work the newly reported account. You called my office and you were told I was out of the country. The consultant that you spoke with answered your questions. Further, when I got back to work I contacted you and explained your progress status report. So yes, I do believe your posted review is completely unfair as we have went well out of our way to try and help you. Further, I didn’t argue with you regarding your unfair review I just explained my position.

Rated 5 out of 5 stars

Great service

Great service. Everytime I have something come up on my credit report I've used them to help out over the years. They have always been there for me.

February 3, 2022
Rated 5 out of 5 stars

These guys got my credit back on track…

These guys got my credit back on track after medical bills destroyed it years ago. Now my score is at 755 and is continuing to go up. Applying for a loan to get a house soon and it wouldn't have been possible if it weren't for Credit Team USA

February 3, 2022
Rated 5 out of 5 stars

Working with credit team was Incredible

Working with credit team was nothing, but a positive experience. Garrett was professional and helpful in helping me with my needs. I would seek assistance again and recommend Credit Team to anyone with suffering credit.

February 3, 2022
Rated 1 out of 5 stars

Stay Away from Ron

Ron will disappear and not answering your phone calls or emails after charging you. I hire himno Jan 2021, it’s is August and I don’t have a single proof that he worked on my case. Stay away, it’s exhausting, so do not give your money to him

Updated review Sep2021:
After leaving a bad review I was contacted by Ron and my case was updated (still need to verify that next month on my credit report), but what a coincidence. So, I’ll update my review and take out words like SCAM since he delivered it at the end right? But still, I’ll keep suggesting to not give your money to this company. It was an stressful period where I gave them hundreds of dollars and then when I ask for an update or proof not hearing from them.

Update: based on their response
I’ll try not to give too many details but just enough so people can make their own conclusions.

He claim that 25 items were removed or modified. Let start by saying that 11 of them were done late august-early September after I left the bad review and not because I asked them for them many times. So the claim he says that my case was completed 4 months after I hired them (in January) is not accurate (since 4 months was May). If that happen to you, leave a bad review, only then, Ron might review your case.
Of those 14 items left, 6 were self reported accounts on Experian Boost, which I my self deleted them after not getting answer from him and 3 were irrelevant since were claiming wrong balance on an credit card account that had perfect status (Keep in mind I didn’t hired them to increase my credit score, more of that later). So there are 5 items left where he did removed 4 and 1 is still there. So, not 25.

As a note, I’d like to point out that I hired Ron to hell me with those 4 items that he did worked on, plus the one is still there, plus the 11 he didn’t work on until I left a bad review in August after telling me in May he was done with my case, and also to represent me in negotiations with a collection company that had sued me in another state which I had just found out that the court date was weeks out. In this case he promised me to move fast reaching them before the court date to settle the debt, he reassured me it'll be easy and will start reaching them the next day. Well, 11 days passed by and he didn't reach them at all. That was the first disappointment and I knew nothing would go right with this guy. Luckily for me, I got by advise of a lawyer in the other state, my case was dismissed without prejudice just about 2 weeks from the court date. I quickly reached Ron after numerous tries and let him know to not contact that company and to please focus on the 5 items + 11 previously mentioned. Not partially refund were given. He expected to do 5 items for the price I initially agreed for all of previously mentioned.

In conclusion, he delivered 4 items, disappeared with the other 12 and I felt dumb trying to reach him while he was innorimg me, plus didn't moved a finger when I needed him the most settling the debt. So bad experience= bad review. Not professionals at all. At least with me

August 5, 2021
Unprompted review
Credit Team USA logo

Reply from Credit Team USA

In short Credit Team USA was able to delete all adverse items for this client (i.e. 25 total on all three reports) and get all his credit scores at an A+ score in only (4) months of service. I would think such results would get Credit Team USA a (5) star rating instead of what we received.

Hello Mannie,

I was informed that you had posted a very unfair review regarding our services at Credit Team USA. Our clients and their results with helping them obtain a better credit rating are very important to us. If you ever had an issue regarding your credit files or Credit Team USA I would gladly schedule a phone appointment to discuss your concerns. Yes I’m very busy and can be difficult to reach on the phone (which I informed about you in our original consultation) because of such fact. However, I work hard on making sure my clients are well taken care of regarding their credit service with Credit Team USA.

Regarding your case you had excellent results. Equifax +35 point increase (7) items removed or upgraded. Experian +52 point increase (11) items removed or upgraded. TransUnion + 35 point increase (7) items removed. Your case was completed and you were emailed the final results showing all items removed. Your case was closed and completed after four months of work. I’m not sure why you wrote such a review as your credit is now A+ rating with nothing else for us to work on.

Anyway, I want you to know I would be glad to schedule a phone appointment with you and discuss any concerns you may have. Further, I would request that you remove your posted review as it’s extremely unfair and not accurate. Again, I’m glad to discuss concerns that you may have regarding your service with us or your credit files. Please email me and we can set up a phone appointment to further discuss your account.

Best regards,

Ron Bennett
President
Credit Team USA
(888) 990-9978
Direct Ext. 101
ron@credit-team.com
www.credit-team.com

Like us on FaceBook!

Rated 1 out of 5 stars

Warning. Stay far away from this company!

I obtained this companies service for a second time earlier this year (the first time great experience.) I'm not sure what happened, but it seems the company is being solely run by the "President" Ron Bennett. I started my service in February, with the promise of updated progress reports on the status of the repairs promised. Well, 3 months went by and after email and phone calls with no response I asked for a "partial refund." The service was good for 9 months, so to be fair I offered to pay for the 3 months that they supposedly did work in. I spoke to Ron on the phone and he scoffed at me when I asked for a refund followed by a "good luck with that." I am not proud to have also lost my cool on the phone conversation, but understandable when you have to deal with this man. You're also signed up for something called IDENTITYQ, a website used to monitor and consolidate your credit reports. Ron changed my password and started doing hurried work to make it look like my claims were falsely met. I'm pretty sure that may be illegal, if not extremely unethical.

Since then, Ron has acted like our heated phone call/emails/request of refund/cease of service never happened and sent me a report. Ron then changed the dates looking like he did the work in the first three months in retaining his service. Not the case at all!

So to conclude, Ron has since then offered me 75 dollars back of the 450 spent, as he stated in the most recent email "to make this go away." Apparently this man is very stubborn, or the company must really not be doing well to be fighting a battle over this amount of money. I have seen other reviews of this business on Trust Pilot and other sources singing the same story as I. All with Ron's name included. I am not a vindictive person, but I would like to warn others in dealing with individuals such as this man, especially when it has to do with your credit! So Ron, please do the right thing and return the money owed to the people you have failed to provide service to!

May 27, 2021
Unprompted review
Credit Team USA logo

Reply from Credit Team USA


===============================================
05/21/2021 03:13:19 PM Fri - Ron Bennett
Direct Extension 101
Hello Daniel,

Just to keep it short I’m sorry your perception is that you were not being taken care regarding your credit restoration process. The link that you received shows the items that we were working on. If you review the link you will see the items are in progress and the items that were deleted from the work filed in February. You told the BBB something completely different than what really happened. Anyway, if you check the link that you received from us and check out the dates you will see that I’m correct. Under the term of the warranty you don’t have anything coming back because there are a total of 8 deletions and upgrades. Under the terms of the warranty each item has a value of $75.00 dollars which comes out to a total value of $675.00 as of the last round of work. You paid a total of $297.00 for the 9 months of working your account. The $49.99 that you paid was for the consultation and setting up and analyzing your credit files. The $35 dollar software fee is for the links you would receive throughout the process. You can view the terms of the warranty on our website. Go to “About Us” and then click on “Our Warranty” to review the terms.

However, if you will withdraw your complainant I would be willing to refund you $75.00 just to make this go away. Another option is we’ll continue our work on your files for the remaining 9 months of your contract agreement. Just let me know what works.

Best regards,

Ron Bennett
President
Credit Team USA
(888) 990-9978
Direct Ext. 101
ron@credit-team.com
www.credit-team.com

Like us on Facebook!

Rated 1 out of 5 stars

Misrepresentation of character, abilities, & promises.

I was referred to this company buy another business I had used for a different matter. After apprx. 3 mths it turned out to be a huge mistake getting involved with Credit Team. I would not get communications from them about my case & everytime I would speak to Ron Bennett, he would say computers were down & have to get back to me with an update, never did. I think the only time they worked was to collect money & if something happened they didn't hesitate to call. I told the company that recommended them of the problems & not just because of me but other complaints they quit referring them, which Ron denied. I eventually told him I was done & want my funds back. Amazingly he reached out, twice, about not getting in touch with me like he planned bcuz of circumstances that were 2 different stories, so he forgot the 1st lie when he called & told the 2nd one. I'm trying to recoop my loses on this fraudulent company & he's gonna have a pit bull on his butt ,cuz I don't give up easily. This is just one of the tactics at our, the consumers, disposal. In a nutshell do not!!!!! use this company they lie to you about the service. The main one I told them about that was causing me the most trouble was never addressed. They do not do what they & cannot be trusted. The term Snakeoil salesman comes to mind, remember that!!

October 14, 2020
Unprompted review
Credit Team USA logo

Reply from Credit Team USA

In respone to Brians post I looked through our data base to try and see I could find Brians last name so I could try and respond to this post. However, I was unable to find any account that would have matched up to Brians complaint.

With that said, Credit Team USA is here to help clients restore their credit files and get them back into a position where they can qualify for mortgages loans, car loans, and so on. Credit Team has helped thousands of clients over the past 25+ years do just.

Rated 2 out of 5 stars

Started off good, went to awful fast.

I worked with this company years ago to get some random detractors off my credit report. A toll from Indiana, some things that made it to collections even though I had paid them or had paid them once I realized they existed and were in collections. They did a good job and got a lot of things removed. But then I went to them for debt consolidation. I get that not being an option at the time, but they stopped emailing me mid-process and never updated me on the status of my applications. I sent multiple emails and called more than 3 times, leaving messages for Ron Bennett. To add injury to injury, they charged me $60 to sign up for a service called IdentIQ to pull my reports (they said it would be a one time charge). The following three months I was charged $20/mo (another $60) for a service I never asked for, authorized or needed as I already pay for those services through another company. I was finally able to cancel the IdentIQ account, but they refused to refund me because Ron Bennett had checked a box stating that I wanted to enroll in their services, again, without my authorization. Proof? When I went to cancel the IdentIQ account, I clicked reset my password (because I had no idea what it was) and I got a message "this email address does not exist". I never started an account with them. I'm sure the credit team is enjoying a nice affiliate kickback. In summary, I called to consolidate some debt, a pretty common thing, and not only did I not get approved, I lost $60 more that I will never see again. Ron could have just told me I had to enroll and then cancel. But he was too busy (always) and likely had other callers ready to give him a cc # on the other line. He never, not once, called me to update me on the status of my application. I had to track him down with multiple messages to get one call back. I don't have to pay for that kind of abuse, I can get it free most places. Go to Lending Club directly, they were very nice.

March 10, 2018
Unprompted review
Credit Team USA logo

Reply from Credit Team USA

There is not the proper information provided in this post to fully respond. However, Credit Team USA has never offered in the past 25+years of doing business debt consolidation service. So I'm not sure what the client is referring to. Further, the Identity IQ provides the monthly updated credit reports, credit scores, and the results of the information regarding the client's credit files. Let it be noted, we inform all clients of the need for the updated credit reports and a monthly fee of $19.95 for their service. Also, we have the clients sign a form stating they were informed of this fee for the monthly updated credit reports. That must be what the client is referring to when he said he checked the box.
Just to be clear have had thousands of very happy and grateful satisfied clients over the past 25 yrs. Our goal is to provide that same experience to everyone.

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