CreditNinjaReviews 

11,615
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,943 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the application process to be very easy, fast, and straightforward, often receiving funds within hours or the next day. People frequently highlighted the excellent customer service, noting the helpfulness and understanding of the staff. The service is consistently described as efficient and reliable, providing much-needed assistance in emergencies and helping with various financial needs. However, some people were dissatisfied with the pricing, mentioning high interest rates and unexpected fees that were not clearly explained. A few other people also felt that customer service needed improvement due to a lack of respect, understanding, or slow responses.

What people talk about most

User experience

Consumers find the user experience to be positive, with many describing the process as easy, efficient, and... See more

Payment

Reviewers highlight ambiguous aspects of payment, with some customers praising the ease of application, fast... See more

Service

People report positive experiences with service, often highlighting its speed, ease, and professionalism,... See more

Customer service

Users describe positive interactions with customer service, highlighting the professionalism and helpfulness... See more

Price

Reviewers express significant dissatisfaction with the pricing, often citing unexpected fees and high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was so easy to fill out the application. After submitting the application, the response for approval was fast. I didn't expect the $ until Monday because I filled out the application on a Friday... See more

Rated 5 out of 5 stars

I LOVE this company ❤️ It's Very easy to apply,Very easy payments, Great Customer Service, it has always been THE BEST as far as my personal experience...Thankyou

Rated 5 out of 5 stars

Fast, quick, easy to use. No hassle simple paperwork, no repeated texts and emails asking for the same information only to give you the runaround on a loan. You never receive interest rates or fair fo... See more

Rated 5 out of 5 stars

Interest may be outrageous but I really appreciate someone actually coming through in real emergencies and especially in this day and time. Everyone is constantly in survival mode all the time now. Th... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant
  3. Loan Agency

About CreditNinja

Written by the company


CreditNinja installment loans gives you access to funds in a safe and timely manner. Our online request process allows you to apply for a personal loan from the comfort of your home. That means no more long bank forms or slow moving lines. Typically within one business day you'll receive confirmation of the approved funding to help take care of your financial strains.
Apply Now

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(11,615)

1,880 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Take to long

Take to long

June 5, 2026
Unprompted review
CreditNinja logo

Reply from CreditNinja

Dear Ty,
"Thank you for reaching out. At CreditNinja, we’re committed to providing accurate and efficient loan servicing, and we understand how important timely funding is to our customers.
As noted on the homepage of our website under Loan Disbursement, applications approved before 10:30 a.m. CT, Monday through Friday, are generally funded the same business day. Applications approved after that time are typically funded the next business day. In some cases, additional verification may be required. If so, the loan, if approved, will be funded the business day after the verification is completed. We appreciate your feedback, as it helps us continue to improve our products and services. If you’d like to discuss your experience further, please call us at (855) NINJA-01 ((855) 646-5201) or e-mail support@creditninja.com."

Rated 3 out of 5 stars

I was not given the amount to payback…

I was not given the amount to payback or first payment date or when the loan would go into my account. I spoke to customer service on Monday and the kind young lady looked it up for me.

June 1, 2026
CreditNinja logo

Reply from CreditNinja

Dear Ella,
Thank you for reaching out. At CreditNinja, we want to make your loan repayment process as effortless as possible. Repayment schedules are determined based on information provided by the applicant and verified through instant bank verification (IBV). It was a pleasure speaking with you, please contact our friendly customer support team at ((855) NINJA-01 ((855) 646-5201) or e-mail support@creditninja.com for any further assistance.

Rated 5 out of 5 stars

For a person that have bad credit due…

For a person that have bad credit due to not having a job for couple of months, that had put me in the red. But now now having a job for 3 years trying to pay off credit cards and my automobile. You guys trust me with a loan that everyone else turn me down or I had to get a co-signer. Thank you!

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

the best experience

the best experience! fast, efficient and easy, so happy I decided to work with credit ninja. always there when I need them the most, every single time :)

June 5, 2026
Rated 1 out of 5 stars

On Monday morning

On Monday morning, I applied, was approved, and documents signed all before 9.30 am EST.
Your website states that if all of those steps occurred before 10.30 CST, the loan would be funded the same day.
My funds were not received until the following day, and my bank confirmed they have no delay in the transfer and if the transfer occurred on Monday, it would be reflected on my account on Monday, not Tuesday as it was.
Since this lie is reflected on your website, and by your staff, you cannot be trusted.
So no, the experience wasn't pleasant because now I'm in a VERY high interest loan with a company that has no problem lying to consumers who are already struggling enough to have to take out such a loan.
My experience will be entered on every review site and social media platform I can find.
You lied. You can't be trusted.

June 1, 2026
CreditNinja logo

Reply from CreditNinja

Dear David,
Thank you for reaching out. At CreditNinja, we’re committed to providing accurate and efficient loan servicing, and we understand how important timely funding is to our customers.
As noted on the homepage of our website under Loan Disbursement, applications approved before 10:30 a.m. CT, Monday through Friday, are generally funded the same business day. Applications approved after that time are typically funded the next business day. In some cases, additional verification may be required. If so, the loan, if approved, will be funded the business day after the verification is completed.
We are also committed to ensuring that all approved applicants have an opportunity to fully review all loan terms prior to signing, including information about the annual percentage rate (APR) and other fees along with details about the applicable 3-day cancellation window. High-APR loans are not recommended as long-term financial solutions; your choice of a loan product should match your needs and ability to repay. It’s important to note that you are still within your rescission period, which allows you time to review the terms and cancel if you choose. We appreciate your feedback, as it helps us continue to improve our products and services. Our goal is to ensure you have a positive experience with CreditNinja, and we're always willing to work with our customers to clarify any concerns. If you’d like to discuss your experience further, please call us at (855) NINJA-01 ((855) 646-5201) or e-mail support@creditninja.com.

Rated 1 out of 5 stars

After reading the reviews

After reading the reviews, I attempted to apply. After giving all my personal information, it then said Unfortunately we couldnt approve you, but found Lenders *Interested*. The page was to automatically connect in 2 seconds. After 2 seconds and nothing, I pressed the UI Button that it stated for me to, to only be met with a Pretty Page Error Message (literally what it said). Very disappointing as it hits your credit it appears.

June 5, 2026
Unprompted review
CreditNinja logo

Reply from CreditNinja

Dear Jen,
Thank you for reaching out and sharing your feedback. Transparency and customer support are central to our lending process, and we take concerns like yours seriously. We’re sorry to hear about your experience and understand how frustrating this must feel, we truly appreciate you taking the time to tell us because feedback like yours will help us improve our products and services. If you received a denial notice, the decision was carefully made by either us or a third-party lender, based on the details of your application. Applicants are welcome to re-apply within 30 days, as your financial condition may have changed. We want to confirm that CreditNinja is a direct lender in many states, and in others, we make and arrange loans with our trusted lending partners. To learn more about how your information is stored and shared, please visit our website to view our Privacy Policy. Our friendly customer service team is available to answer questions at any time, if you’d like to discuss your experience further, please call us at (855) NINJA-01 ((855) 646-5201) or e-mail support@creditninja.com.

Rated 1 out of 5 stars

approval was fast funded fast- fee fees are outrageous

approval was fast funded fast - but fees are worse than a pawn shop!! Beware of this - there is a monthly fee - based on your use not tied to any interest rate. in addition there is another fee which they don't explain. Said I received all this info upfront - but checked my emails and I Did not.

March 18, 2026
Unprompted review

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