Creedfragrance Reviews 10

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.6

Poor

TrustScore 2.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Creed Quality Issues Don’t Purchase they don’t care

I have been a long-time Creed customer and this was my fifth bottle. I purchased a 75ml bottle of Acqua Fiorentina from Dillard’s (an authorized retailer) in December 2024. The fragrance was lightly used and properly stored.

Over time, it developed a strong, unpleasant celery-like odor that makes it completely unwearable. Dillard’s compared my bottle side-by-side with a new unit in store and confirmed there was a clear difference in scent.

When I contacted Creed directly and provided the lot number for review, I was informed that because the item was purchased through an external retailer, they could not take any further action.

At this price point, I expected the brand to stand behind the stability and integrity of its products — especially when purchased through an authorized partner. Unfortunately, that was not my experience.

Very disappointing outcome for a luxury fragrance house.

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

Shattered bottle

My boyfriend ordered a sample from creed and they sent it to him in an envelope with no protection. Obviously it shattered in a mail. He reached out to them and they refused to give him a refund and told him “we don’t make mistakes” moral of the story. Save your money and don’t buy from them.

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

Gone within 30 mins

Ordered love is black. Gorgeous in the bottle, when you first spray it in its a strong scent within half an hour the smell is no longer there. What a waste...
Paco rabane ultra violet is very similar, lasts ages and a fraction of the price.
Wouldn't pay for creed ever again. Over rated

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

Awful awful customer experience

Awful awful customer experience, went to the regent street Creed boutique and it was awful show of customer serice from the beginning.

Went in and no one batted an eye, and if they did they looked at us like we were about to steal. Then when tried to test some fragrances the sales person informs very rudely that they have water inside of them (witch is ironical because creed fragrances have been watered down for years). What perfume shop has bottles full of water the first thing you walk in? Never had that experience, never. And then literally had to ask for permission to spray on the strip. And even then the very rude door man butted in and told not to spray the perfume for some reason. And no need to say anymore we left swiftly after that. Would give 0/5 stars if I could. Awful, snd not to talk about how money hungry these sales people are, its astonishing. And the quality of these perfumes has gone down every year, disgraceful!

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

Creed Aventus feel scammed and really disappointed.

I am a fragrance fanatic, we do not have Creed in my country so I was very curious what it smelt like and what all the hype was about. I mean if you google best mens fragrance of all time, Creed Aventus pops up all the time. I went to Paris this Summer and went to the official Creed store. I tried the sample and my girlfriend convinced me to buy it, till the time I arrived at the hotel I was glad I did because it smelt amazing and better by time. Fast forward to when I opened my own bottle and I am not exaggerating when I say that the bottle has no smell. I was in denial, how could it be this so called panty dropper of a fragrance had no smell after spending SO MUCH MONEY on it. I wore it a few times and waited for compliments but they never came. Finally I gave in and asked all my friend group (7 other people) if they smell the fragrance just 15 minutes after I sprayed it 6 times.. NOTHING. Very disappointed and I feel scammed.

July 18, 2022
Unprompted review
Show reviews in all languages. (10 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look