Cruiseparkingsouthampton Reviews 

6
TrustScore 3 out of 5

3.1

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3.1

Average

TrustScore 3 out of 5

6 reviews

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3.1

All reviews

(6)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT USE this parking company

DO NOT USE this parking company. They misleading advertise as CPS but they are NOT the official port parking. They close before the embarking time on the ship and do not advertise this anywhere, even on booking confirmation. On the email confirmation they say drop off service which implies they are the CPS service at the port but they are not. They will not refund even when they make it physically impossible for you to use their service. Absolutely terrible company which is out to make money. The official CPS at the port had nothing good to say about them! Avoid or lose best part of £80 and having to pay the official company last minute, who were brilliant.

July 7, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling company

Absolutely appalling company. I booked Cruise Parking Southampton and when I turned up with 3 friends, I questioned why no one had answered the phone when I called. The man was rude, misogynistic and refused to let us park leaving us without anything booked just before going on a cruise even though we had paid. Luckily we found Southampton Cruise Parking who were brilliant and right next to the terminal. Don’t get the two companies muddled up. It was very stressful and I haven’t been refunded the money. Don’t use Cruise Parking Southampton. They scam you out of money by cancelling your booking so they can sell your space to someone else.

June 24, 2026
Unprompted review
Rated 1 out of 5 stars

This company took my money for a…

This company took my money for a booking for parking. I have evidence I paid and have a
confirmation email. I turned up on the day to be told I had cancelled the booking and there was no spaces left. I categorically did not cancel. They cannot provide evidence I cancelled saying they do not keep records. As a result I had to find alternative parking which was really stressful before my cruise. They refuse to refund my money.
I will never use them again and do not recommend them to anyone.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Best cruise parking Company On returning to our vehicle it had a…

On returning to our vehicle after a cruise, it had a flat battery. They tried to get it going without success. We called recovery and they took us into the city so we could get coffee and warm up. They waited for the recovery man to arrive. Once the car was started they loaded our cases into the car. They were so kind and helpful, we will always use this Company and highly recommend them.

February 8, 2026
Unprompted review

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