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See what reviewers are saying

Rated 1 out of 5 stars

Major scammers, just called my phone out of nowhere, saying I signed up, high-pressure sales tactics, BEWARE!

Rated 1 out of 5 stars

Absolute useless, I have been waiting for my account to be verified for 48 hours, contacted support via email, they have just basically pushed me aside by saying they will most likely get back to me i... See more

Company replied

Rated 3 out of 5 stars

Rubish as far as i'm concerned, they service none existent, the orders are disabled for the last 48h there is simply no coins to purchase, is saying their side that they expecting coins no later than... See more

Company replied

Rated 5 out of 5 stars

The Best Trader around TODAY!! I have spend days trying to buy Crypto through various sites & Brokers, only to find they had no vendors or verification would take weeks. With CryptoMonster the Verif... See more

Company details

  1. Cryptocurrency Service
  2. Currency Exchange Service

Information provided by various external sources

Cryptomonster are an established UK digital asset broker with a focus on a customer-first flawless experience.


Contact info

You should know

2.5

Poor

TrustScore 2.5 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

First class service

Absolute first class service, great customer support and quick response to queries!

I had made a mistake on my first order and mailed customer support in a panic worried i would lose my money. Daniel from support responded almost instantlly and resolved the problem for me.

If you are new to digital currencies like myself and worried about which brokers to trust, rest assured these guys are legit. I highly recommend

December 16, 2017
Unprompted review
Rated 5 out of 5 stars

Highly recommend.

New to buying crypto currency, sure they have restraints at the moment that are mostly out of their hands and some people are leaving negative reviews, but personally I found them fast, reliable and I would highly recommend.

Good play CryptoMonster I look forward to future transactions :D

December 15, 2017
Unprompted review
Rated 3 out of 5 stars

Rubish as far as i'm concerned

Rubish as far as i'm concerned, they service none existent, the orders are disabled for the last 48h there is simply no coins to purchase, is saying their side that they expecting coins no later than 8am tomorrow morning!! that was message has changed in the last 2 days, absolutely ridiculous! how can they trade like that! i amended to 3 stars solely because i wanna give them the benefit of the doubt, seeing as there is a strong demand for crypto currencies happy to upgrade to 5 stars if they service delivers what it promises and when promised

December 13, 2017
Unprompted review
Cryptomonster logo

Reply from Cryptomonster

We're sorry you feel this way Nick. We do not have any control over payments system from banks however. Trust me, we would much rather be trading and operating as normal. We feel a 1 * review is a bit unjustified really though. It's not like we've wasted copious amounts of your time is it ? We have disabled purchases and let our customers know what is happening and that really is all we can do. Thanks for your review.

Rated 5 out of 5 stars

Fast & Great Customer Service

Great service, respond very quickly and all coins delivered as agreed.
Extremely fast to call back on a ticket query and nice people to deal with too.

Highly recommend.

December 12, 2017
Unprompted review
Rated 5 out of 5 stars

The Best Trader around TODAY!

The Best Trader around TODAY!! I have spend days trying to buy Crypto through various sites & Brokers, only to find they had no vendors or verification would take weeks. With CryptoMonster the Verification time & Trades are superfast! The time from site registration to coins in my online wallet was less than 30 minutes, including ID verification.

December 9, 2017
Unprompted review
Rated 5 out of 5 stars

I am new to Bitcoin but have read a few …

I am new to Bitcoin but have read a few things about it. After seeing the price going up again recently I decided I would get involved and get some for the long haul. I had a few questions initially and the team at Cryptomonster we're really helpful. Helped me find a wallet and explained the different storage types for Bitcoin wallets. I now have my Bitcoin and I will be back for more!

November 2, 2017
Unprompted review
Rated 5 out of 5 stars

Easy transaction, great delivery time.

Slick site, easy to navigate, and I felt secure in making my purchase with cryptomonster.co.uk.
Coins were delivered very quickly and got great communication from them along the way.
Would happily recommend to people looking to buy their cryptocurrencies.
JS.

October 15, 2017
Unprompted review

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