Michael was super extra helpful and patient with me. To be honest he helped me for almost 2 hours and when I lost connection he called me back right away. Im very satisfied with crystal travels I’ve... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Michael Reese was my agent who helped me finish my airline booking to Egypt. The initial booking was declined but Michael called me immediately to let me know exactly why the decline happened and then... See more
Company replied
I was completely stressed trying to figure out my flight situation, and Stanley stepped in like a pro. She was incredibly patient, knowledgeable, and genuinely cared about helping me find the best sol... See more
Company replied
Nick did an excellent job making our complicated booking so easy. He worked through all our options to arrive at the best solution. I would highly recommend Nick for all your flight arrangements as he... See more
Company replied
Company details
Written by the company
Crystal Travel US is committed to provide you with a great travel experience. Right from listing out the best fares to arrange every travel itinerary, we are the experts who are passionate about offering the best fares to your choicest destination and help you with your specialized travel needs.
Contact info
35 Journal Square, Suite 424, 07306, Jersey City, United States
- 1-866-721-7639
- customercare@crystaltravel.com
- www.crystaltravel.us
4.8
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Martin was extremely helpful
Martin was extremely helpful. We were flying in out of different airports and he was able to get us a great deal. He was very patient and gave me many options.
January 19, 2026
Unprompted review
Reply from CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Martine provided excellent and…
Martine provided excellent and professional customer service to resolve payment issue and made sure flight was confirmed.
January 17, 2026
Unprompted review
Reply from CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Mark is GREAT
Mark took the time to make sure every T was crossed and every I was dotted. A true professional
January 5, 2026
Unprompted review
Reply from CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Marc Lee was very thorough explaining…
Marc Lee was very thorough explaining our international travel itinerary. This company is great!
January 2, 2026
Unprompted review
Reply from CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Martin Smith is very helpful and made…
Martin Smith is very helpful and made my reservation very easy and even offered better packages for better price ... thank you Martin and I will always recommend you for my friends.
January 2, 2026
Unprompted review
Reply from CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Very helpful finding a better price…
Very helpful finding a better price point.
December 31, 2025
Unprompted review
Reply from CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Great experience
Great experience. Reliable, helpful, and stress-free planning. Would definitely recommend.
December 18, 2025
Unprompted review
Reply from CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Nick was very helpful witb the purchase…
Nick was very helpful witb the purchase of the airline ticket, many thanks for his help.
December 30, 2025
Unprompted review
Reply from CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Dwight Johnson made my experience great…n
Dwight Johnson made my experience great with Crystal travel! He helped me book my flight ticket during an emergency travel. I could not have done it without his help and support. Thank you Crystal travels. I will use Crystal travels again!
RR
December 23, 2025
Unprompted review
Reply from CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Great service.
Dwight Johnson did a great job and helped me a lot.
December 29, 2025
Unprompted review
Reply from CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Martin is very helpful
Martin helps us on our short emergency flight. He is very responsive and helpful.
December 28, 2025
Unprompted review
Reply from CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Martin was great when we called and…
Martin was great when we called and needed help to book ASAP he was fast and so helpful thank you Martin
December 28, 2025
Unprompted review
Reply from CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Great Service by Nick.
December 27, 2025
Unprompted review
Reply from CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Martin @ Crystal Travel
Martin went way above and beyond with his help in changing a flight due to a medical emergency. He was very professional and he is a huge asset for Crystal Travel. Work with Martin in extreme confidence.
December 21, 2025
Unprompted review
Reply from CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Great Setvice!
December 21, 2025
Unprompted review
Reply from CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
My travel agent is Martin
My travel agent is Martin
I had an amazing experience working with this travel agent. From start to finish, everything was handled with professionalism, patience, and genuine care. He took the time to understand exactly what I was looking. Communication was excellent, and I felt supported every step of the way. I truly appreciated how stress-free the entire process was. I highly recommend Martin
December 20, 2025
Unprompted review
Reply from CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Reply from CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Michael Reese has done great job to…
Michael Reese has done great job to help us.
December 19, 2025
Unprompted review
Reply from CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Nick Harrison is extremely professional…
Nick Harrison is extremely professional and polite. He helped me work out a U.S. to Africa trip (I’d been back putting off the travel aspect of it because it was daunting) but he dealt with it all in a clear and straightforward manner, removing all of the guesswork for me!
December 18, 2025
Unprompted review
Reply from CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Exceptional customer service
I would strongly recommend crystal travel and exceptional customer service experience with Grace and Nick, truly unmatched support start from booking to make lady minutes charges with travel dates, Nick and Grace was so professional and supportive to find the best rate and suggestion and providing best rate for last minute changes, I will strongly recommend crystal travel for all
December 16, 2025
Unprompted review
Reply from CrystalTravel.com
Dear Vikram,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
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