We are really happy with the result of the work done on our persistently leaky shower. We were extremely impressed by Lee’s work, which was thorough and painstaking. We are confident that this, the th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quick & Professional. I managed to put a nail through a pipe when fixing a squeaky floorboard!! Emailed company late evening. CS Heating called early next day arranged for a plumber that morning!... See more
Company replied
The team started by having great patience with us choosing a new bath. The quote was reasonable and the organisation between the bath supplier and CS as the fitters, was perfect and made life very eas... See more
Company replied
We are very pleased with our new bathroom and it has been admired by all our visitors. Dean and everyone else who worked on our refurbishment were very proficient, nothing was too much trouble... See more
Company replied
Company details
Written by the company
A warm home, bathroom fittings that work and hot water when you need it. We think that is something everyone deserves. We always answer the phone We arrive on time Explain the work before we start and do the best possible job for a fair price. We’ll never charge for work that isn’t needed We will leave your home clean and tidy. From 24-hour emergency call-outs, to boiler installations and servicing, to complete bathrooms you can trust our friendly, experienced team of qualified engineers to look after you.
Contact info
Unit 27 Maple Leaf Business Park, CT12 5GD, Ramsgate, United Kingdom
- 01227 263473
- enquiries@csheating.org.uk
- www.csheating.org.uk
4.7
Excellent
687 reviews
Hasn’t replied to negative reviews
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Very professional and friendly service
Very professional and friendly service. Such neat and tidy work carried out by very knowledgeable member of the team . All cleared up and rubbish removed too. The correspondence with the office was also very good. Second time I have used this company and would use again.
October 5, 2022
Unprompted review
Reply from C S Heating&Plumbing
Good Afternoon Mrs Davison,
I would like to say thank you for the lovely 5 star review you have given us.
We are so thrilled to hear how happy you were with level of service you have received from start to finish and that you would have no question in continuing to use our services.
I will be sure to pass on your comments to the rest of the team.
Kind regards
Lucy
C.S Heating
New boiler installation
Everyone I came into contact with was extremely helpful and friendly. I felt everyone really cared.
September 12, 2022
Unprompted review
Reply from C S Heating&Plumbing
Good Afternoon Mrs Bell,
Thank you for your review, we are glad to hear that you found our team helpful and friendly as this is something we pride ourselves on here at C S Heating & Plumbing.
We look forward to working with you again in the future.
Kind Regards
Lucy
C.S Heating
First Class service
First Class service, would recommended every time, installed my boiler, made the process really easy, workmanship excellent, friendly, professional, attention to detail, you will not be disappointed 5 Stars ⭐️- Thank You
September 9, 2022
Unprompted review
Reply from C S Heating&Plumbing
Dear Mr Fisher
Wow what a lovely review to receive, thank you for your positive comments! We are pleased to hear how happy you were with the service that you have received and the confidence you have in us a company.
We look forward to working with you again in the future.
Kind Regards
Lucy
C.S Heating
Recent plumbing emergency
Had a recent plumbing emergency and we were unable to turn off the water. Very quick response to our call. Plumber Dave was excellent, stopped the flow of water in no time limiting water damage, nipped off to pick up a part and problem was resolved in no time. Very helpful and professional service with very fair cost. Would definitely recommend.
September 13, 2022
Unprompted review
Reply from C S Heating&Plumbing
Good Afternoon Mrs McBride
Many thanks for your 5 Star Review for our Engineer Dave.
We are so glad to hear you were happy with the level of service you received and the quick response time.
We look forward to working with you again in the future.
Kind Regards
Lucy
C.S Heating
Our heating engineer Ryan was…
Our heating engineer Ryan was professional,punctual,neat and tidy and helpful.Thank you for a job well done.
September 9, 2022
Unprompted review
Reply from C S Heating&Plumbing
Dear Mr Garnham
Thank you for the 5 Star review, we are thrilled to hear that you were happy with the service provided by our Engineer Ryan.
We will be sure to pass on your comments to the team and look forward to working with you again in the future.
Kind Regards
Lucy
C.S Heating
David was really friendly
David was really friendly, on time and efficient. He also gave me advise on how to use my boiler more efficiently so saving money on gas.
I have used this company a variety of times for different plumbing jobs and they have been great every time
August 16, 2022
Unprompted review
Reply from C S Heating&Plumbing
Dear Mr Luker
Thank you for the 5 Star review.
I am pleased to hear that David was able to offer good advise on how to use your boiler more efficiently, with the cost of living increasing every little helps!
Thank you again for your continued support
Kind Regards
Lucy
C.S Heating & Plumbing
boiler service
Had a boiler service, often use CS heating for jobs and they are always punctual, polite and professional.
July 22, 2022
Unprompted review
Reply from C S Heating&Plumbing
Good Afternoon,
Many thanks for your 5 Star review,
we are thrilled to hear that you are happy with the service that you continually receive and thank you for your ongoing custom.
Kind Regards
Lucy
Surprisingly impressive
From the initial phone enquiry which was answered clearly in a charming and courteous manner ( I think her name was Ellen) through the initial well informed questions to the very quick response by a fitter arriving at the door within an hour. He was then obviously knowledgeable, he found the fault, researched the part, went and got it and came back and did the job. All perfect with about 3 hours. A great company
April 5, 2022
Unprompted review
Reply from C S Heating&Plumbing
Dear Mr Bent,
Many thanks for your 5 Star review, I am so pleased to hear how surprisingly impressed you have been with level of service that you received.
I shall pass on your comments to the rest of the Team.
Kind Regards
Lucy
C.S Heating
I was very pleased the Engineer was…
I was very pleased the Engineer was able to start my boiler for me He was very helpful & kind and explained what was wrong. Thank you
February 17, 2022
Unprompted review
Reply from C S Heating&Plumbing
Dear Mrs Knapman
We are so pleased to hear how happy you were with the knowledge and professionalism our Engineer Andrew displayed.
We look forward to working with you again in the future.
Kind Regards
Lucy
C.S Heating
Good engineer polite Andy was neat tidy…
Good engineer polite Andy was neat tidy well happy with service of boiler
February 16, 2022
Unprompted review
Reply from C S Heating&Plumbing
Dear Mr Slater
Many thanks for your 5 Star Review.
We are pleased to hear that you were happy with the service you received and will be sure to pass on your positive comments to our Engineer Andy.
Kind Regards
Lucy
C.S Heating & Plumbing
Excellent swift service
Excellent swift service. Really efficient, helpful and polite. Thank you very much.
January 24, 2022
Unprompted review
Reply from C S Heating&Plumbing
Dear Mr Mount ,
Thank you for your 5 star review,
we are pleased to hear that you were happy with the service that you received and that our Engineer was polite and Helpful.
We look forward to working with you again in the future.
Kind Regards
Lucy
C.S heating & Plumbing
Impressive with the service received.
January 21, 2022
Unprompted review
Reply from C S Heating&Plumbing
Good Afternoon,
Thank you for your 5 Star Review, we really appreciate your feedback.
We look forward to working with you again in the future.
Kind Regards
Lucy
C.S Heating & Plumbing
Excellent service for Christmas Eve.
Excellent service for Christmas Eve.
Many thanks
January 5, 2022
Unprompted review
Reply from C S Heating&Plumbing
Mrs Badmin,
Thank you for your kind words. We hope you had a lovely warm Christmas and a Happy New year. We will pass on your comments to the team and look forward to working with you again in the future.
Regards
Paul
CS Heating & Plumbing Ltd
Andy was great
Andy was great. Solved the issue very quickly. Very polite and efficient.
December 23, 2021
Unprompted review
Excellent service
I could not be more pleased with the quick and efficient way that Harry sorted out a couple of small problems. Would absolutely recommend and contact details safely stored in case of future need!
December 1, 2021
Unprompted review
Reply from C S Heating&Plumbing
Dear Mrs Hasani
I'm so pleased to read your 5 star review and how happy you were with the service you received.
We appreciate your positive feedback and look forward to working with you again soon
Kind Regards
Lucy
C.S Heating & Plumbing
Great job
Great job, I had a new boiler re-sited in to a different room. All the engineers were respectful, on time, very clean and friendly and completed the work to a high standard.
i am more than happy to recommend this company
November 16, 2021
Unprompted review
Reply from C S Heating&Plumbing
Dear Ms Dabson
Many thanks for your generous five star review.
We are thrilled to hear how happy you are with your install and the professionalism of our Engineers.
We look forward to working with you again in the not so distant future.
Kind Regards
Lucy
C.S Heating & Plumbing
Always helpful
We have used CS many times and always found them reliable and knowledgeable. I would recommend.
October 27, 2021
Unprompted review
Reply from C S Heating&Plumbing
Dear Mrs Lancefield,
Thank you for your lovely 5 Star review,
It is good to hear that you have always found us reliable and knowledgeable this is what we aim for here at C S Heating.
We look forward to working with you again in the not so distance future,
Kind Regards
Lucy
C.S Heating
Good communication & professional…
Good communication & professional polite engineer.
October 14, 2021
Unprompted review
Reply from C S Heating&Plumbing
Dear Mrs Gough
Thank you for your 5 Star Review, we are so pleased to hear that you had such a positive experience with us here at C S Heating & Plumbing.
I will be sure to pass on your feedback to the rest of the team.
Kind Regards
Lucy
C S Heating
Excellent job
Dean of C S Heating & Plumbing did an excellent job of replacing my old odd shaped shower cubicle,overcoming difficulties in his stride. Wouldn’t dream of using any other firm, all their works in our old house was excellent.
August 19, 2021
Unprompted review
Reply from C S Heating&Plumbing
Mrs Lutz,
Thank you for your review. It is wonderful to hear about your experience with our staff. We will be sure to pass on your comments to our team and look forward to working with you again in the future.
Regards
Paul
C.S Heating
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