CS Suppliers Reviews 

1,297
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Ordered fridge freezer just before midnight on Monday night, it was delivered by lunch time the next day. Brilliant service 👏

Rated 3 out of 5 stars

i have applied countless times via email weeks and weeks ago no reply ..my partner then phoned to apply and was told to do it online in which he did 1 month ago and havent heard back he then phoned b... See more

Rated 5 out of 5 stars

Made purchase on Thursday and item was with me on Friday morning. Had call prior to delivery. I only sorry I didn’t get my delivery drivers name. He was absolutely brilliant! Kind, understanding and... See more

Company replied

Rated 5 out of 5 stars

Great service bought cooker and fridge online late on Friday night. Got call Monday morning as to when delivery would suit arrived Tuesday installed quickly never caught installers name. But he was gr... See more

Company replied

Company details

  1. Appliance Store

Written by the company

For over 40 years CS Suppliers has been one of Northern Irelands leading independent electrical retailers. As well as trading from premises in Belfast's city centre we also sell online across the UK. We are members of Euronics, Europe’s largest independent electrical buying group which gives us the buying power to compete in this very competitive marketplace. Friendly advice, high levels of customers care, and competitive prices on a wide range of kitchen appliances and television, have been the hallmark of our success.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(1,297)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Have to say that im very impressed

Have to say that im very impressed.
Called the shop before purchase online to double check stock availability.
Person spoke with promised to get item for me next day.
Done what promised and got my item delivered into the shop.
Very friendly and professional service received at collection.
Will surely give them a go with next appliance purchase.

February 1, 2022
Rated 2 out of 5 stars

My order was lost

February 1, 2022
CS Suppliers logo

Reply from CS Suppliers

sorry that was unfortunate , you should have received your re sent item on the 3/2/22 any issues please contact me directly raymond@cssuppliers.co.uk

Rated 1 out of 5 stars

Terrible service, no item arrived

Ordered Dyson hoover order 19912 Money taken on Monday 24th, no email update since. No dispatch information sent to me. It was supposed to arrive within 48 hours. Tried calling, but number does not connect. Left message on website, no answer. Really disappointing service, taken my money straight away and heard nothing since.

January 28, 2022
Unprompted review
Rated 1 out of 5 stars

Money taken and no delivery

Dyson hoover ordered and acknowledged 17th Jan order 19678. No subsequent delivery info. No response to e mail enquiry and phone never answered. Looks like they have taken my money and run!

January 26, 2022
Unprompted review
CS Suppliers logo

Reply from CS Suppliers

we have now delivered the item it was initially refused for whatever reason so a one star review is harsh please email me directly if your unhappy raymond@cssuppliers.co.uk

Rated 4 out of 5 stars

Excellent customer service

There was a fault with my Dyson but CS dealt with the issue immediately and the day after I placed my complaint I received a new product and at the same time, the faulty one was collected for return to CS. I would confidently purchase from this supplier again - not least because the item was £30 cheaper than anywhere else!

January 21, 2022
Unprompted review
Rated 1 out of 5 stars

No email to confirm delivery

No email to confirm delivery, no body answering the phone,
Seen another review the same as mine and I’m not very happy as it says delivery in two days.

January 19, 2022
Unprompted review
CS Suppliers logo

Reply from CS Suppliers

sorry we do not deliver large appliances to the UK mainland a refund has been processed

Rated 1 out of 5 stars

No item and can't get in contact

Ordered item 10th Jan, no delivery or communication advising when this will be since order confirmation, no reply to my email follow up 2 days ago and nobody replying on the phone! I expected my item to be delivered by now and am very concerned over the validity of this company/my order!
Posting in case this is how I can best get a reply! (Order ref 19430)
UPDATE: finally got a voicemail from company the afternoon I wrote this supposedly my order was overlooked due to a system error and was now being sent express delivery ... finally got my item today, will not use this company again.

January 18, 2022
Unprompted review
Rated 4 out of 5 stars

I will give it 4 stars

I will give it 4 stars. My delivery got late understandably because of holidays. However, there was no communication, therefore, didn't give 5 stars. Otherwise all good: good market price.

January 11, 2022

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