Canadian Tire Financial Services Reviews 

Created with AI, based on recent reviews

Evaluating 28 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the customer service, often finding it unhelpful, difficult to reach, and characterized by rude or dismissive staff. People also reported issues with payments, including unexpected interest rate increases and difficulties managing their accounts, leading to financial strain and credit score damage. The process of contacting the company was frequently criticized, with customers experiencing long wait times and being transferred multiple times without resolution. However, some customers also noted positive interactions with specific staff members, praising their helpfulness, patience, and professional customer service. These positive experiences highlighted instances where agents went above and beyond to assist, offering reasonable rates and making the banking process easy and enjoyable.See more

Reviews shaping this summary

Without missing any payments or using my credit card in a year, they increased my interest rate by 5%. When called for a reason was just transferred to different people. When asked to speak to anyon... See more

I stopped using their card. And after some time for a tax reasons I wanted to access my statements. Turns out I have to pay now $3 for each month for them to be emailed to me, because they closed an a... See more

I have been declined their credit card a few times. Till this day, they could not tell me why. I have excellent credit score and get offer for pre-approved credit card every few weeks. Lots of asse... See more

I had this credit card for years, my husband had an a bad accident. Which caused us to relocate cities. I had to leave my good paying job, and couldn't find a job right away. Was paying what I could a... See more