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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the website for its ease of use and the positive user experience it provides, making it simple to connect with others. Many highlight the staff's helpfulness and responsiveness, noting their efforts in maintaining a safe and supportive environment. People appreciate the platform for facilitating connections and fostering a sense of community. However, some customers also noted issues with the service, specifically mentioning a buggy interface and problems with the social media features like forums and messaging. A few people expressed concerns about the verification process for professional cuddlers and the company's handling of reports and account bans.

What people talk about most

Website

Clients share positive opinions on the website, appreciating its proactive approach and the helpfulness of... See more

User experience

Users describe positive interactions with the platform's user experience. Many customers appreciate the ease... See more

Staff

Customers had positive experiences with staff. Many reviewers describe the people they interact with as real,... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the service for safety,... See more

Social media

People report ambiguous experiences with social media. Many reviewers appreciate the platform as a wonderful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a wonderful website that connects those in need of platonic cuddling. I've met lots of great cuddlers since 2018. My account is CaringSoul. That's how long I've been with this site. The modera... See more

Company replied

Rated 5 out of 5 stars

I have a profile on here and it’s been such a wonderful experience. People can book me so easily, and everything from nearby matches to booking ahead feels effortless. Even cancellations are smooth an... See more

Rated 5 out of 5 stars

Cuddle comfort has been a positive experience as long as you understand what the website is for, what they are trying to accomplish, and are willing to follow the rules. The majority of people I have... See more

Rated 5 out of 5 stars

Cuddle Comfort has become a transformative part of my life. I have met some of the most incredible men along this journey. Not only did I have a great experiences at the session, but I’ve made long-te... See more

Company replied


Company details

  1. Business to Business Service
  2. Social Club

Written by the company

Cuddle Comfort is the leading platform dedicated to wellness and therapeutic, platonic touch. We connect people with professional cuddlers and enthusiasts within a welcoming environment built on a foundation of safety and respect. Our community is governed by a strict code of conduct with a zero-tolerance policy for any romantic or sexual solicitation. With a focus on consent and clear platonic boundaries, it’s easy to browse profiles, message members, and arrange local cuddle sessions for emotional support, stress relief, or the simple warmth of human connection. Note on reviews: We enforce a strict platonic-only policy to protect the integrity and purpose of our community. A significant share of negative reviews are posted in retaliation by members who were banned for breaching these rules. We stand firmly by our commitment to platonic cuddling.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

167 reviews

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1-star

Replied to 42% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Complete scam

Complete scam. They shadowban; withhold messages etc. NEVER EVER go there. Complete BS and nonsense website.

January 25, 2024
Unprompted review
Cuddle Comfort logo

Reply from Cuddle Comfort

Hi Alpha - thanks for your feedback.

Our moderators have a variety of approaches to rule breaking that are used to protect the community. We enforce a strict platonic-only policy.

Rated 5 out of 5 stars

As a professional cuddler

As a professional cuddler, I've utilized various sites for my services, and I find this platform to be excellent for building my professional profile. It has facilitated the establishment of a consistent clientele. However, it's worth noting that the absence of vetted professional cuddlers on this site may lead to encounters with individuals seeking free services or harboring hidden agendas. Exercise caution and rely on your judgment when connecting with others, much like navigating any social media platform.

February 2, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible.

The theory: "Site where everyone can get cuddles for free! People who love cuddling come here, and give it to everyone!" (Snake oil)

The reality: Blatant anti male sexism and discrimination. The site is filled with lonely men all receiving zero cuddles (the prey). As a man you will find zero "enthusiasts" in your area (free cuddlers). The elephant in the room is this site is in actuality a dating website, and the women are extremely disgusted by the men. They honestly find them pathetic. The women will only choose you if you're attractive enough for them to have swiped right on Tinder. Think about it, do you REALLY think an attractive women will cuddle (aka spooning) with a regular man just for the benefits of cuddling? Wrong! It's simply a pie in the sky fantasy that they sell to you to get you to go into their sales funnel. Here's how it works:
Regular Male: Signs Up -> Looks for enthusiast for free cuddles -> No responses -> Pays $100+ for an hour with a "pro". (The pro has no training, and is literally just any woman off the street. She doesn't even know any cuddling positions. Imagine a doctor with zero training.) -> CuddleComfort.com earns 15%.

Regular Woman In Need Of Money: Signs Up -> Gets absolutely flooded with messages from lonely guys -> Goes "pro" so she can make $100+ an hour from these suckers, but will still only choose guys she would of swiped right on with on Tinder in the first place. So she's basically getting paid $100 upfront to go on a date without any sex. She's a "working girl" without having to put out. And guess what? You're the sucker. She has all the leverage. She doesn't like you? She'll just make a false allegation and have you banned.

The women are the prize on this site because that's how the site makes money. As the man, you're extremely replaceable. That's how you're treated accordingly.

There's zero pro male cuddlers. If you do want to do pro, you'll be cuddling only gay men (despite women in general being the gender allegedly most interested in cuddling). The women can cuddle almost any man on this site.

As a women you can even get the pros to cuddle for free (the pros list stuff like "women cuddle free" in their bios which is sexism). This site is everything wrong with the current dating landscape personified.

CuddleComfort.com as a platform is an oxymoron of it's own platform name.

I have met the most aggressive women I have ever met in my life on this site. The soft and tender cuddling thing It's all a facade.

If you want cuddling as a man then you'll have to pay. Unless you're like 6 foot 7 and extremely handsome (of which you have zero need for this site in the first place...). The women talk about the users in derogatory terms. They are happy however if you're willing to pay their $150 an hour. Then they'll talk sweet nothings.

The admins are tyrannts. The typical napoleon complex loser who makes a site (they didn't even have the skills to create it themselves, they used a forum builder lmao) and then gets their rocks off by being abusive. There's 50 yr old men on the site that the women are dumb enough to think are genuine. These dudes are straight facades, everything they do is specifically orchestrated to try to appear as "top dog". They're profiles are filled with typical chick bate. Talk to one of these dudes the dude will buck by saying some rude sheet, and these chick will go ape sheet crazy defending him even though the dude is being extremely rude and acting like a POS. It's a "in club" website. You can bend the rules as long as you're one of the favorites.

In the end: Regardless of the medium, attractive women (the ones you actually want to cuddle) get inquires from endless men. If you want her you're going to pay to pay her one way or another. Whether that's time courting her via a dating website, paying her exorbitant fees per hour for fake affection, or being incredibly lucky that somehow they like you (chances are slim due to the number of options they have).

Final Verdict: Don't use this website. Go to a sugar dating website instead. You have possibility of relationship escalating to a committed one without payment and you're very likely to get sex, and the woman will see you as higher perceived value as a sugar daddy vs a desperate man in need of touch. (Do high value men starve for "touch"?).

Never use this website. RUN!!!

December 19, 2023
Unprompted review
Rated 5 out of 5 stars

Cadle Comfort really cares about…

Cadle Comfort really cares about safety, maintaining a friendly atmosphere and the main goal of creating this community. I have had amazing experience meeting nice and lovely people who believe in the importance of platonic human connection. And I had problems with a scammer only once, but the customer support responded me quickly to my request, banned the user and refunded me the session fees. It can be happen in any resource in our nowadays, but in CC as a pro, I feel safe and supported by the site's management. Thank you!

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

Great platform!

CC is a very efficient and useful platform for connecting with others for therapeutic cuddle sessions. I find the site easy to use and I have experienced speedy support whenever I’ve had a question or needed to contact the company. Highly recommend.

December 5, 2023
Unprompted review
Rated 1 out of 5 stars

I was scammed by Chanel in Phoenix

I was scammed by Chanel in Phoenix. Collected my deposit and then let my request expire. When she sent her phone number, she intentionally left off a digit. I’ll never trust the site sgain.

November 19, 2023
Unprompted review
Rated 4 out of 5 stars

CC and the valued Connections

I really do enjoy the people, the conversations and the connections I have made with cuddlers through CC. Every session is so unique and has provided me so much comfort knowing we have a great community that values platonic cuddles and connections. Thank you CC and the platform, the helpful forums and moderators.

October 1, 2023
Unprompted review
Rated 5 out of 5 stars

New Cuddler and it works!

I am new to the site but so far it’s legit and clients pay cash. There is a booking fee for the site but it’s no big deal. I hope they do the reporting for my taxes at end of year. I am the only cuddler in my area so clients are willing to travel 45mins+ for cuddles outside in nature. Find me in Michigan if I’m still online, the name is PetiteCudders!

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

Great site!

I’ve been a member of this site for a few weeks and have made several wonderful connections. Customer service has been responsive to my questions and I’m enjoying the opportunities that Cuddle Comfort has to offer. I recommend this site to anyone seeking to cuddle or be cuddled.

July 30, 2023
Unprompted review
Rated 2 out of 5 stars

Unfair hiring practices

Im very unsure about this site. I do believe it's a big platform to help people with whatever needs they are looking for but I don't understand they're qualifications. They're sex worker on here that qualified as a professional but I'm literally a certified holistic healer and massage therapist and they have denied me 3 times and they literally say that they don't have to tell you why and it just seems like a good business decision. I'm sure it's not randomized so I don't understand they're reasoning

July 16, 2023
Unprompted review
Rated 4 out of 5 stars

Here's my honest review as a Pro Cuddler in Cuddle Comfort

I'm a pro cuddler on Cuddle Comfort and have been since February of this year. I'm decided to respond with an alias because there are literally a little group of bullies on CC who will get you banned from the site if you aren't singing their praises.

I would have given 5 stars if it weren't for what I've observed in the forums on cuddle comfort. Let me first start off with the positives. Cuddle Comfort has excellent security and ensures the safety of its pros. If there are creeps on the site looking for more than just cuddling the mods will no doubt get them banned. Unlike other websites like Cuddle Up, I never worry about my safety and security.
Aside from the 3 or 4 guys who I decided not to have a cuddle session with because of their clear intention not to adhere to the site rules, my experience with the ones I have met and cuddled with has been nothing short of amazing! I have an entire screening process I go through with clients when they book me, which helps me determine whether or not I want to go ahead with a cuddle session. My process works well for me and has helped me meet some amazing clients. As for fellow pros, I've been fortunate to get connected with really wonderful pro cuddlers who didn't mind showing me the ropes on the site and helping me to better my services.

The negative feedback I have is about some of the people, including moderators on the site. The mods seem to have favorites and some of the pros and enthusiasts have a superiority complex and will report every little thing. I made the mistake of commenting on a thread about my screening process and was reported on because someone assumed based on what I wrote that I was breaking the rules of the site. I mentioned that before meeting for a cuddle session, I have a video meeting first and then I will decide afterward. I guess that was interpreted that I do everything off-site before the client books a session on the site which isn't true at all! A client will book first on CC, I then do a screening, and then will meet up in person. Eventually, I get a message from a mod telling me that I need to have the client book first and then have a video chat, which is what I do! I was so confused, but I didn't argue or defend myself. I simply just let it be and decided I'll never comment in the forums again.

Another con is I see how some pro cuddlers and enthusiasts attack others for even having an opinion. There is one pro cuddler in particular who always seems so disgruntled and angry when she responds to a comment in the forums. Her energy just comes across as cold and uninviting. I often wonder how she gets clients to be honest.

Anyways overall besides all that I've mentioned, I enjoy cuddle comfort. The few clients I've met and the pro cuddlers I've made friends with are the ones who have made my experience a really good one:)

June 3, 2023
Unprompted review
Rated 5 out of 5 stars

Great website for people needing PLATONIC touch

This is a great website for people looking for PLATONIC physical contact with others. I’ve been a member of the site for over a year and have met some truly amazing human beings on this site. It is NOT a dating / hookup site, rather it is a niche specialty site for people who simply have the very human need to hold someone and/or be held by someone in a NON-sexual way.

The site moderators constantly work to keep people off the site who want to operate beyond the purely platonic terms of service and I suspect many of the negative reviews of this site were written by people who have been banned from the site for one reason or another.

May 19, 2023
Unprompted review
Rated 5 out of 5 stars

Cuddlecomfort is great place to connect…

Cuddlecomfort is great place to connect with people who seek the benefits of platonic human contact without having to deal with the hassles that can coincide other, non-platonic, means. The ability to access and also provide ratings for cuddlers and cuddlees is one of my favorite aspects. It's the perfect way to assume expectation and accountability.

April 25, 2023
Unprompted review

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