Cuffe & Taylor Reviews 

2,018
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 957 reviews, reviewers had a great experience with this company. Customers frequently praise the extremely helpful staff, smooth organization, and fantastic venue locations that make attending live music concerts truly easy and exceptionally enjoyable. Visitors note that entry processes are fast, security checks are efficient, and the vibrant atmosphere always creates a memorable evening for everyone. However, some people mentioned that limited seating options and excessive standing on hard surfaces made events quite uncomfortable for older attendees. A few other consumers also felt that poor internet connectivity, crowded bars, and occasional difficulties with finding allocated seats created minor inconveniences during their visit.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and well-organised during events. Reviewers frequently... See more

Service

Reviewers highlight positive aspects of service, noting that staff are exceptional and always ready to help... See more

Location

People report positive experiences with location, highlighting stunning and magical settings. Reviewers... See more

Facilities

Customers had ambiguous experiences with facilities, noting both positive aspects and areas for improvement.... See more

User experience

Customers consistently note ambiguous experiences with user experience, highlighting both highly praised... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had a great evening watching James Taylor and his Allstar Band at the Scarborough open air theatre. The atmosphere was excellent and the venue brilliant, helped by it being a lovely summer evening... See more

Company replied

Rated 4 out of 5 stars

The staff at the venue were polite and helpful, the venue it's self is pleasent and easy to get to. Unfortunately the support act was not to my liking and the lead singer had an annoying voice, bo... See more

Company replied

Rated 4 out of 5 stars

Tom Jones was fabulous. The venue is amazing, but let down by certain staff. One female steward refused to let a mother with her young child use the toilets, when all 12 portable toilets were empty. I... See more

Company replied

Rated 4 out of 5 stars

Amazing gig at the pieces hall. However the security entering the venue were less than professional. The woman who was wanding waited for me to put all my belongings back in my pockets before saying ‘... See more

Company replied


Company details

  1. Music Management and Promotion

Written by the company

Live Music promoters, specialising in Promotion, Production and Event Management of Festivals, Stadiums and Theatre shows all over the UK.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(2,018)

944 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The bands were all excellent

The bands were all excellent, my group thoroughly enjoyed the venue, the 3 groups that were on brought back many memories. The issue I had was the gig started/ran late and we had to catch the last train home so we missed the last 4 songs of Holly Johnson. We were gutted and I was very angry as we had an expensive day and we never got to enjoy the full evening- I really missed hearing the classic songs of Holly and will probably not see him live again

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

BRILLIANT music BRILLIANT night

It was well organised.
The staff were friendly.
Heaven 17......brilliant
ABC......brilliant
Nostalgic and sounded like their records in the 80s.
THEN came Holly Johnson.
Bloody amazing.......took me back to the 80s. Great music
Great night.
🎶💜🤍🩵

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Hollywood Vamps rocked it again

Had a great time enjoying the Hollywood Vamps at Cardiff Castle. Such a great venue for live music. Food and drink prices were really pricey. Staff were very helpful and plentiful.

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Holly Johnson

Holly Johnson, ABC and heaven 17 at scarborough. Fantastic evening, well organised. All bands were superb. Highly recommend the venue and the show

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent venue at the piece hall

August 8, 2026
Unprompted review
Cuffe & Taylor logo

Reply from Cuffe & Taylor

Dear Jackie,

Thank you for taking the time to share your feedback following your recent visit to The Piece Hall.

We look forward to welcoming you back to another event soon.

With very best wishes,

Joel

Customer Service Manager
Cuffe & Taylor

Rated 5 out of 5 stars

Excellent evening out

Excellent evening out. Great show. Well presented. Lovely atmosphere and venue.

August 9, 2026
Unprompted review
Cuffe & Taylor logo

Reply from Cuffe & Taylor

Dear Jayson,

Thank you for taking the time to share your feedback following your recent visit to one of our shows.

We are so pleased to hear you enjoyed the concert!

We look forward to welcoming you back to another event soon.

With very best wishes,

Joel

Customer Service Manager
Cuffe & Taylor

Rated 3 out of 5 stars

Bimini at Scissor Sisters

The support act Bimini at Scissor Sisters was an absolute disgrace. I did not expect to see a S&M act on stage, it was obscene. The so called dancers would have been better suited to a seedy underground nightclub. Simulated oral *** when children were in the crowd, I had 2 granddaughters with me, I did not know where to look. Why was this act on....the guy could not sing or rap and his whole act consisted of him shaking his bum! There was no warning of this type of act. Shame on you Cuffe & Taylor.

August 8, 2026
Unprompted review
Cuffe & Taylor logo

Reply from Cuffe & Taylor

Dear Sue,

Thank you for taking the time to share your feedback following your recent visit to one of our shows.

We’ll make sure your comments are passed on to the relevant team.

With very best wishes,

Joel

Customer Service Manager
Cuffe & Taylor

Rated 2 out of 5 stars

Sound delay on the big screens

Sound delay on the big screens
Out of sink with the performance scissor sisters

August 8, 2026
Unprompted review
Cuffe & Taylor logo

Reply from Cuffe & Taylor

Dear Mrs Taylor,

Thank you for taking the time to share your feedback following your recent visit to one of our shows.

We’ll make sure your comments are passed on to the relevant team.

With very best wishes,

Joel

Customer Service Manager
Cuffe & Taylor

Rated 3 out of 5 stars

Bedford in the Park [July 2026]

Attended Bedford in the Park at the beginning of July [UB40, Tom Grennan and Paul Weller]. Performances and facilities at the venue were excellent, but experience of Ticketmaster was hugely negative: our account was hacked and the response from Ticketmaster Customer Services was very slow and extremely poor [to the extent where we only had our tickets re-issued a few hours prior to the event]..

July 5, 2026
Unprompted review
Cuffe & Taylor logo

Reply from Cuffe & Taylor

Dear Mark,

Thank you for taking the time to share your feedback following your recent visit to Bedford Summer Sessions.

We’ll make sure your comments are passed on to the relevant team.

With very best wishes,

Joel

Customer Service Manager
Cuffe & Taylor

Rated 4 out of 5 stars

Acts and venue outstanding

Acts and venue outstanding. Toilet sketch is atrocious and needs sorting - more needed and less queue rigmarole Worst it’s ever been

August 9, 2026
Unprompted review
Cuffe & Taylor logo

Reply from Cuffe & Taylor

Dear Joanna,

Thank you for taking the time to share your feedback following your recent visit to one of our shows.

We’ll make sure your comments are passed on to the relevant team.

With very best wishes,

Joel

Customer Service Manager
Cuffe & Taylor

Rated 5 out of 5 stars

Wow Scisser Sisters were amazing…

Wow Scisser Sisters were amazing fantastic what a show will hope to see them again next year 👏

August 9, 2026
Unprompted review
Cuffe & Taylor logo

Reply from Cuffe & Taylor

Dear Pauline,

Thank you for taking the time to share your feedback following your recent visit to one of our shows.

We are so pleased to hear you enjoyed the concert!

We look forward to welcoming you back to another event soon.

With very best wishes,

Joel

Customer Service Manager
Cuffe & Taylor

Rated 5 out of 5 stars

Another excellent gig at the Piece…

Another excellent gig at the Piece Hall. Scissor Sisters this time. Bimini was rude & crude but funny too. The BSL interpreter deserves special mention for her signing of Bimini’s lyrics!

Lovely friendly atmosphere too.

August 9, 2026
Unprompted review
Cuffe & Taylor logo

Reply from Cuffe & Taylor

Dear Stephen,

Thank you for taking the time to share your feedback following your recent visit to The Piece Hall.

We are so pleased to hear you enjoyed Scissor Sisters!

We look forward to welcoming you back to another event soon.

With very best wishes,

Joel

Customer Service Manager
Cuffe & Taylor

Rated 4 out of 5 stars

Excellent atmosphere as always at the…

Excellent atmosphere as always at the Piece Hall, however the increased crowd size this year makes it feel more claustrophobic and less safe.

August 9, 2026
Unprompted review
Cuffe & Taylor logo

Reply from Cuffe & Taylor

Dear Andrew,

Thank you for taking the time to share your feedback following your recent visit to The Piece Hall.

We’ll make sure your comments are passed on to the relevant team.

With very best wishes,

Joel

Customer Service Manager
Cuffe & Taylor

Rated 5 out of 5 stars

An amazing year for acts at Piece Hall

So far this year, I have been to see Shed Seven, Garbage and Skunk Anansie, The Divine Comedy, Belle and Sebastian, The K’s and Scissor Sisters at Piece Hall. We have been going to Piece Hall for many years and absolutely love the venue.We like it because there are options to be in the crowd, be seated on the steps or for the VIPs they can go on the balcony (I’d personally not like the balcony option as you are not in the crowd enjoying the experiences). Usually the security staff are excellent and are really nice people but the only time we had problems was for The K’s when people were pushing in the queues and the security saw this happening and didn’t do anything to move them.
The sound is excellent, there have been some great support acts. I especially loved Seb Lowe and The Guest List at the Shed Seven gig. The variety and quality of the acts has been superb.
I can’t say much about the eating and drinking selection as I don’t drink alcohol at events as I’m driving, but you can take in a water bottle and there is free water available.

August 9, 2026
Unprompted review
Cuffe & Taylor logo

Reply from Cuffe & Taylor

Dear Esther,

Thank you for taking the time to share your feedback following your recent visit to The Piece Hall.

We are so pleased to hear you enjoyed the concerts!

We look forward to welcoming you back to another event soon.

With very best wishes,

Joel

Customer Service Manager
Cuffe & Taylor

Rated 5 out of 5 stars

What a wonderful team at The Piece Hall…

What a wonderful team at The Piece Hall really caring, thoughtful and kind Thank you so much

August 9, 2026
Unprompted review
Cuffe & Taylor logo

Reply from Cuffe & Taylor

Dear ML,

Thank you for taking the time to share your feedback following your recent visit to The Piece Hall.

We are so pleased to hear you enjoyed the concert!

We look forward to welcoming you back to another event soon.

With very best wishes,

Joel

Customer Service Manager
Cuffe & Taylor

Rated 1 out of 5 stars

I just feel that it was a bit missold

I just feel that it was a bit missold. My daughter is only 9 years old. The support band had a song in which the artist referred to their c*** repeatedly. Another song referred to big d*** action. Why was it ok a that we were able to buy tickets and told that we had to get into the venue before 8 to listen to such inappropriate filth. I do not think that this was appropriate and we feel this ruined our evening.

August 9, 2026
Unprompted review
Cuffe & Taylor logo

Reply from Cuffe & Taylor

Dear Gary,

Thank you for taking the time to share your feedback following your recent visit to one of our shows.

We’ll make sure your comments are passed on to the relevant team.

With very best wishes,

Joel

Customer Service Manager
Cuffe & Taylor

Rated 5 out of 5 stars

Sisters Sisters and supporting bands…

Sisters Sisters and supporting bands were fantastic, as were the staff at the venue

August 9, 2026
Unprompted review
Cuffe & Taylor logo

Reply from Cuffe & Taylor

Dear Paul,

Thank you for taking the time to share your feedback following your recent visit to one of our shows.

We are so pleased to hear you enjoyed Scissor Sisters!

We look forward to welcoming you back to another event soon.

With very best wishes,

Joel

Customer Service Manager
Cuffe & Taylor

Rated 3 out of 5 stars

Great show. Very poor VIP experience.

Great show. All the bands were amazing as always.
Very disappointed with the ‘VIP’ though. Poorly thought out and really not anywhere near a VIP experience at all. 👎🏼

August 2, 2026
Unprompted review
Cuffe & Taylor logo

Reply from Cuffe & Taylor

Dear Adam,

Thank you for taking the time to share your feedback following your recent visit to one of our shows.

We’ll make sure your comments are passed on to the relevant team.

With very best wishes,

Joel

Customer Service Manager
Cuffe & Taylor

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look