Had a great evening watching James Taylor and his Allstar Band at the Scarborough open air theatre. The atmosphere was excellent and the venue brilliant, helped by it being a lovely summer evening... See more
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Review summary
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The staff at the venue were polite and helpful, the venue it's self is pleasent and easy to get to. Unfortunately the support act was not to my liking and the lead singer had an annoying voice, bo... See more
Company replied
Tom Jones was fabulous. The venue is amazing, but let down by certain staff. One female steward refused to let a mother with her young child use the toilets, when all 12 portable toilets were empty. I... See more
Company replied
Amazing gig at the pieces hall. However the security entering the venue were less than professional. The woman who was wanding waited for me to put all my belongings back in my pockets before saying ‘... See more
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Company details
Written by the company
Live Music promoters, specialising in Promotion, Production and Event Management of Festivals, Stadiums and Theatre shows all over the UK.
Contact info
30 St John Street, EC1M 4AY, London, United Kingdom
- www.cuffeandtaylor.com
4.2
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Fantastic little venue at Scarborough…
Fantastic little venue at Scarborough open air theatre brilliant atmosphere and what a performance from Sir Tom Jones. We loved every second of it we will come back again
July 26, 2026
Unprompted review
Reply from Cuffe & Taylor
Dear David,
Thank you for taking the time to share your feedback following your recent visit to Scarborough Open Air Theatre.
We are so pleased to hear you enjoyed Tom Jones!
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Staff excellent welcoming and friendly
Staff excellent welcoming and friendly. Seats were good and show amazing
July 26, 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Anne,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Tom Jones was amazing his voice is out…
Tom Jones was amazing his voice is out of this world. His voice was amazing the atmosphere was amazing, I loved every minute.
July 27, 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Hannah,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We are so pleased to hear you enjoyed Tom Jones!
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Reply from Cuffe & Taylor
Dear Helen,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We are so pleased to hear you enjoyed Tom Jones!
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Sir Tom Jones blooming fantastic for…
Sir Tom Jones blooming fantastic for 86, sound that loud could hear him in Whitby, he just gets better and better.
July 26, 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Michael,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We are so pleased to hear you enjoyed Tom Jones!
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Fantastic venue
Fantastic venue, organised to perfection. Drinks expensive otherwise faultless.
July 26, 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Fiona,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Excellent show at Cardiff Castle by…
Excellent show at Cardiff Castle by David Byrne. Loved it.
My partner had a minor medical episode and the security staff and medical staff were fabulous, thank you. And big thanks also to people stood close to us who were very helpful and offered immediate assistance .
July 26, 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Ms Dodd,
Thank you for taking the time to share your feedback following your recent visit to Cardiff Castle.
We are so pleased to hear you enjoyed David Byrne!
We’ll make sure your comments are passed on to the relevant team.
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Reply from Cuffe & Taylor
Dear Brian,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Tom Grennan
Tom Grennan was absolutely incredible. One of the best concerts I have been to. Lovely venue, top notch security and good vibes
July 26, 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Amy,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We are so pleased to hear you enjoyed Tom Grennan!
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
James Taylor and his band were…
James Taylor and his band were fantastic! James is really amusing as well Brilliant show!
July 25, 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Bernadette,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We are so pleased to hear you enjoyed James Taylor!
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Such a brilliant venue.
Just a brilliant venue which is so well organised. We have been to three concerts and can’t wait to hear who will be performing next year. Went to see Jane’s Taylor last night and it was stunning! The atmosphere was fantastic. If I’d realised the ‘standing area’ at the front was going to be seated I’d have booked those tickets but didn’t look as standing for that length of time is not an option for me. Just love, love, love the outdoor theatre. Also impressed by the food and drink outlets with reasonable prices for a venue like this.
July 25, 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Linda,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We are so pleased to hear you enjoyed James Taylor!
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
The whole experience was five star
The whole experience was five star. Staff friendly, efficient & helpful. Great venue at Scarborough OAT. James Taylor- superb!
July 25, 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Bev,
Thank you for taking the time to share your feedback following your recent visit to Scarborough Open Air Theatre.
We are so pleased to hear you enjoyed James Taylor!
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Amazing Venue
The venue is amazing and the staff are so helpful. I have just been to see Sir Tom Jones who was simply fabulous.
The on comment i would like to make is there needs to be more than one place to get a coffee. I visited with Mum who is a wheelchair user and had to queue at Pizza Hut ( unable to sell coffee) the Smash Burger Hut( unable to sell coffee and then went to the coffee hut to buy coffee and Churros, received the churros really quickly but by the time I received the coffee they were cold and soggy. Would be a better option to let others sell tea and coffee and not just 1 hut. Not everyone is actively mobile
July 25, 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Sue,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We are so pleased to hear you enjoyed Tom Jones!
We’ll make sure your comments are passed on to the relevant team.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
First time at Scarborough open air…
First time at Scarborough open air theatre great venue and weather. Your staffing was exceptional nothing to much for any questions. Teddy Swims and his band was amazing. Teddy's vocal are out off this world. His support Jordan Rikei was also very good will definitely return to Scarborough open air theatre
July 23, 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Bryan,
Thank you for taking the time to share your feedback following your recent visit to Scarborough Open Air Theatre.
We are so pleased to hear you enjoyed Teddy Swims!
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
James Taylor concert dissappointment
Can you please esculate this as my wife and I and my brother and wife were very disappointed last night at the James Taylor concert, not with the music, but at the venue and facilities.
When I bought the tickets at £86.40 each, it did not state there was a restricted view, we were sat at the side of the stage and could not seen all the band or the video screen behind the band that had projections on it, which made the event dissappointing as a whole.
Also the seating provided had been squeezed in as much as possible, tie wrapped together so you could not move them, and the seats were small and uncomfortable to sit on, you were cramped up which made it uncomfortable.
There we many people conplaining about the same things I have stated, and some on our row even left at rhe break.
Could you please look into this? and come back to me.
Regards
Keith
July 25, 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Keith,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
If there’s anything you’d like to discuss further, please don’t hesitate to get in touch by emailing us here:
https://cuffeandtaylorhelp.zendesk.com/hc/en-gb/requests/new?ticket_form_id=7523357539741
We’ll make sure your comments are passed on to the relevant team.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
We had an excellent night
We had an excellent night. Everything was well organised. The staff were all efficient and well organised. The theatre is a brilliant setting for the show. The sound was clear. The camera work was a little shaky at times, showing the back of someone's head, and occasionally out of focus.
July 25, 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Ann,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We’ll make sure your comments are passed on to the relevant team.
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
James Taylor and it being his last…
James Taylor and it being his last appearance in Europe made it great. The position of the seats were not in accordance with what was shown on the seat map which very much put a dampener on the night. Had to watch the entire show on a screen obviously meant for those at the rear of the venue even though we were only seven rows from the stage. If you visit this venue make sure you are in centre seats!!
July 25, 2026
Unprompted review
Reply from Cuffe & Taylor
Dear D Watson,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We are so pleased to hear you enjoyed James Taylor!
We’ll make sure your comments are passed on to the relevant team.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Outstanding convert by James Taylor
Outstanding convert by James Taylor. Tongue in cheek suggestion - more toilets for concerts where the majority are older!!
July 25, 2026
Unprompted review
Reply from Cuffe & Taylor
Dear LW,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We are so pleased to hear you enjoyed James Taylor!
We’ll make sure your comments are passed on to the relevant team.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Mixed bag
Venue generally and artist were great but a little disappointed with the rooftop bar. Nothing really premium about it. Had a very kind couple not allowed us share their table we would have had a terrible view. Couldn't order food to be delivered to us as advertised either. I transferred a ticket to my partner and it then allocated seats away from each other...a little strange. Cracking venue and would go back but the rooftop experience needs a rethink
July 25, 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Steve,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We’ll make sure your comments are passed on to the relevant team.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Brilliant show one of the best I have…
Brilliant show one of the best I have ever seen
July 25, 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Robert,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
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