Culvercitytoyota Reviews 1

I generally have had good experiences with Culver City Toyota, but my last experience was terrible. I dropped off my newish car (24,000 miles) for a routine oil change. The intake advisor (whose name I didn't catch) advised me I'd need some routine maintenance in the coming year. Two hours later they called and told me my car was ready. When I arrived, I was shocked to find out I had $500 worth of work. At no point was I advised about repairs and they refused to tell me what or why the repairs were needed. I wrote 3 letters, and finally I went in person and spoke to Oswaldo who lied to my face and told me I had agreed to the repairs. Eventually they knocked $200 off the cost but this is a scam.